Beautiful Bath Pro completed my project quickly and professionally.
I will surely recommend !
I am not aware of anyone that will be remodeling at this time, but would recommend your services.
Brian Tiemann was excellent and professional. The work was done in a timely manner.
Very fast and efficient
This was the hardest working man I have seen in a long time. He didn't play or mess around. He just got to it, stayed on it until it got done. He was polite, kind, and courteous.
I know we have the pandemic, but it took an extremely long time for what was put in. At first, everything was fine, and it turns out that they didn't put a handle on the wall. I am handicapped, and they knew I was handicapped, and I have to get on the chair from my wheelchair to get in. I noticed that the shower tub was very slick, and a couple of times I almost fell. It would not be a good scene, and I have only one leg. We put a washcloth to stand on, so I don't slip, and the second one is to get out. I called and no response, and the second time I called I told them It has to get fixed. Yesterday, they sent a repairman, and then the gentleman came to me and told me they did not put a sealant on the tub and that there is not any sealant on the tub. He put a thick layer, and he missed the upper part from the drain up the front of the shower front. You cannot get into the shower for 24 hours, and I have to have him come back and wait for him to finish. I feel I can't get good quality, and I would not recommend them at all.
It takes them too long.
Bart has done roofing for us prior to the walk in tub. We think of him as a friend and also someone we conduct business with. He is fair and honest and we appreciate that. Carlos the installer was great. He came in and did the work very professionally.
I would gladly recommend your services to anyone interested in updating their bathroom
We like everything but the price is very very high, and there were some issues. The plumming was not the correct color.
John was really professional, nice, polite, and did a really good job. We're so happy with the job that he did.
I have recommended Bath Planet of West Texas to a few people already
Very professional. Even having to work around my dogs. Who tried to follow him everywhere
Bart has a talent for hiring good people. Through Bath Planet and West Texas Exteriors, we have had roofing done twice over the last 25 years, all three bathrooms remodeled, storm doors installed, new siding, and new windows. Each time the craftsmen have been very careful to do the job right. It should be obvious, from the amount of work we have had done, that we trust Bart and his crew to do an excellent job.
Communication - I have been fully informed every step of the way.
Installation Crew Punctuality - On time and worked hard all day.
Quality Of Materials - I am very impressed with the quality of the materials used.
Quality Of Workmanship - I couldn't be happier. We asked for a grab bar for my husband and it is rock solid, we are extremely pleased with it. Our workman pointed out that our knobs and towel bars didn't match. It caused us to buy new towel bars and faucets, but he was absolutely right. It really made it look nice. We are very happy about it. It made it into a beautiful remodel instead of just "fix this, add that".
Work Done Right - Bart has a talent for hiring good people. He has done roofing, siding, new windows, new storm doors, and remodeled our three bathrooms for us. We have always been very impressed with the care and concern his employees put in to getting the job done right.
Areas Of Satisfaction - The suggestions the worker made for our bathroom really made a difference in the finished look and we appreciate it. He also made sure our grab bars are rock solid so my husband can feel safer. He remodeled two bathrooms. In one we had a problem with the flooring that he repaired beautifully and went over the top to be sure we never have a problem with it again (the home builder caused the flooring issue, not Bath Planet).
Recognized Excellence - The man who remodeled our bathrooms, I think his name is Johnny. He made excellent suggestions and did an excellent job. I never met any of the roofers but our new roof looks amazing. It really made the house look sharp.
Great from start to finish
I would recommend Bath Planet to anyone that wants a great looking bathroom, I am so happy with the end result.
Areas Of Satisfaction - The carpenter was really easy to work with, he made small changes I requested so that the bathroom would look perfect.
Recognized Excellence - Just everybody I dealt with from there.
I am very pleased with my bathroom remodel. Installers were on time and very considerate of my home, completed the installation on time and cleaned up their work area daily.
I am really happy with the workmanship and the quality of the materials.
I really liked my installer, Carlos. He was confident in his work and knowledgeable.
Referral Program Awareness - I would recommend Bath Planet to others because of the lifetime guarantee.
Areas Of Satisfaction - My installer, Carlos, was pleasant and did a good job.
They were above and beyond. They did a fantastic job. They put down cloths from the front door to the bathroom. They did a perfect job.
Recognized Excellence - Bart Kelly is the boss. I have nothing but good to say about all of them.
I was very pleased with the service, the people, and the product.
Recognized Excellence - Everyone that I was involved with did real well. The installer was very good.
Personal Message - They have a fantastic business and everything they advertise is true. I could not be any more pleased.
Recognized Excellence - The installers were exceptional.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Beautiful Bath Pro as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys