My new shower is wonderful. The old tub was removed and a new shower installed. I feel so much safer not stepping into a tub, it's only 4" now to get into my new shower. Love it!
We are very satisfied. Our installer, Michael, was very good at installing our bath tub. He was a really hard worker.
My bathroom layout was probably not the standard because of an arched window and a larger space than the walk-in tub required. The salesman who measured and designed the install was very friendly, knowledgeable, and understanding. I appreciated his painting a picture in my mind of how a walk-in tub will function and took extra steps to help me feel comfortable with it.
The installers were very respectful of my home and, although they encountered challenges, took extra measures and time to make sure everything was installed correctly and esthetic.
I feel that compared to others whom I could have chosen, I had selected the right team.
We were very impressed and thankful to find Bath Planet because we had issues from our shower that no one could fix. They came in and gave us a new shower. It is beautiful and it was easy for us. I highly recommend them.
Bath Planet did not do what they said they were going to do. I called them and they tried to minimize the damage. Bath Planet needs to rectify this situation IMMEDIATELY. I'll be waiting.
The installer was very good.
They did a fantastic job and their installer was top-notch.
I was overwhelmed by the knowledge, workmanship, respect, punctuality and friendliness I have been shown through this bathroom shower makeover. I'm thrilled with how well everything turned out. I have shown and recommended Bath Planet to anyone who is will to listen and see my new shower. :)
So far the experience has been very good. The shower enclosure employee was great. But still waiting on the rest of the install.
Our bathrooms are just like new now. I am at ease knowing that I have a lifetime warranty. The installer did impeccable work and they are excited to get the last piece in tomorrow which would be the shower door.
I was impressed by all the Associates I dealt with from the Sales Rep,Office and Installer,
The installers were the most professional people I've had working in my home in a long time.
Absolutely thrilled with our new shower…posted before & after pics on Facebook & received many compliments re the changes.
I compared the 3 leading bath organizations in town and they came out clearly ahead. I am quiet satisfied with their work.
The whole experience of designing and putting in the shower was excellent!
The installer was very professional, knowledgeable, and extremely thorough!
I highly recommend Bath Planet to anyone needing to convert their tub to a beautiful shower
Quality Of Workmanship - Excellent workmanship
Most definitely will recommend, I already have done this to a coworker.
Troy did an excellent job both in removal of the old and of creating the new !!!! Nice work. Well done.
Areas Of Satisfaction - Simply put, just Beautiful!!
Cameron was very professional, did a good job, and we are very pleased.
The work was good.
Everything about the experience was above and beyond what I have seen so far with that type of project. Bath Planet Tri Cities was punctual, kind because I asked a lot of questions, and they were patient. They were great!
I think everything was done professionally. They did a really good job. They were in and out in the timely manner like they said they would be. Overall, they did a good job. We are extremely happy with the way it turned out.
Overall good experience and would highly recommend!
Yes, Great product and the price was right.
When they came to install the tub, the removal of the previous tub enclosure made a bit of a mess. They went above and beyond to put in the new installation to where it covered that up, and it looks great.
Areas Of Satisfaction - They exceeded my expectations in terms of leaving it in a state where I didn't have to do any touch-up work after they were done, on the things they weren't responsible for. That made me really happy.
Areas For Improvement - They didn't fall short. It was expensive, but I expected that. They weren't more expensive than the others. I thought your salesperson was more knowledgeable than others. There were no shortcomings that I can remember.