About this company
B&G Home Improvements
Carpentry, electrical, flooring, painting and more for all rooms in the house. My services might be varied, but they all come with the same promise of quality, dedication, and durability. Licensed and insured, I’m an experienced contractor with knowledge passed down from generations. I have a pride in my work that translated to better quality and higher customer satisfaction in all I do.
Types of work
GuildQuality surveys
Badges
Photos 46
Customer satisfaction
Of 510 customers surveyed, 192 respondedReviews 163
Of 192 respondents, 163 left a reviewRecent reviews
Marion C.
Josh, the project manager did a great job.
Janina Z.
100% recommend!
Neil C.
B & G is a very professional company to work with. The estimate, demo and restoration was exactly as they said it would be. We are very happy with the work done in our home.
Customer in Portsmouth, VA
They were quick and they were fast within a days notice.
BRENDA B.
I do not recommend B&G Home Improvements. Brandon wasn't professional. They still have not came back to review the work they sent the staff to do to make sure everything was installed correctly. I have issues. I like my laminate floors, but not the painting of my walls and shoe molding. I can't discuss anything with Brandon!
Ernestine J.
The company was very professional and courteous! The office manager Christy was very responsive to all of my questions. Bruce was great. He answered all of my questions and kept me updated on what was going on. My husband and I were very satisfied with how everything went.
Customer in Virginia Beach, VA
This is a difficult question. Their workmanship is fantastic. The problem is they have awful communication and the schedule we came up with went right out the window. I shouldn't have to call them to finish work I'm paying for.
George M.
I would recommend to everyone.
Katherine A.
They were hard to get ahold of, you have to follow up with them constantly. Also when you're signing your contract they will not give you a hard copy of the changes made within the contract which is frustrating.
Eric I.
They got the work done, but It took forever because they were working on way too many projects at the same time.What should of taken a few weeks ended up taking a few months, completely unacceptable.
Elizabeth W.
Brandon and the receptionists were pleasant to talk to, and even though some of my paperwork got lost (and it was my fault), the employees helped located where the breakdown in communication occurred. I trust this company to do their best work within the limited amount of money I'm able to pay them.
Celia D.
Additional comments
Recommend Insurance Carrier
Recommend Insurance Carrier - I will most defiantly recommend my insurance company!
Candice M.
I had to point out a lot of things that they needed to change that I felt should have been obvious to them.
Queen M.
The experience was good. I highly recommend this company.
Customer in Franklin, VA
Everyone that came by was extremely polite, competent, and worked quickly.
Marvin C.
Everything--I'm reading off a list of things that I wrote about them. They left the carpet--the old carpet they took out--they left in front of my house for a week and a half before they could take it and throw it away. I had neighbors complain about that. One of the boys left chewing tobacco in my downstairs sink.
Mary H.
They were very courteous, professional, and they got the job done.
Response
Sally L.
I really have no need to recommend them.
Peter B.
Additional comments
Areas For Improvement
Areas For Improvement - They didn't fall short of my expectations at all.
Areas Of Satisfaction
Areas Of Satisfaction - I really like the progress report from Joe. He did a good job on giving me updates on where the project was at.
Additional Comments
Additional Comments - I have nothing but good things to say. I highly recommend B&G home improvement.
Derek S.
They were very helpful in explaining the process. They finished the project early. They were flexible with my schedule.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The work getting done early was the best part.
Response
Susan H.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Every B&G employee I came in contact with were friendly, professional and made sure I was satisfied with their work. B&G is all about customer satisfaction.
Tetyana C.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The good work was done on time.
Karen L.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Keep to a schedule and were easy to work with.
Customer in Norforlk, VA
Area Of Satisfaction
Area Of Satisfaction - From start to finish, I was totally impressed with every representative I had to deal with from claims adjuster to all companies involved in restoring my property. Each company — the water restoration folks, the abatement team and B&G Home Improvements — made this stressful experience bearable. I would offer a big thanks to everyone I came in contact with.
Donna B.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was happy with everything.
Additional Comments
Additional Comments - I would recommend them to anyone.
GuildQuality
Customer feedback report
