We are satisfied with the final result of our new metal roof. However, upon initial completion of the project we had multiple return visits to repair multiple quality of installation issues specific to the vent pipes. Bachman’s resolved the issues.
Had some minor issues with our replacement gutters. But Bachman's addressed them quickly and corrected them. Roof and skylight were done well.
I already recommended you.
They did a really good job, and I like it.
We were very happy with the job Bachman’s did on our roof and gutters. When we had questions, they were very prompt in getting back to us. Everything was protected during the work process and clean-up was impeccable! Thank you!
Their work was excellent and they were very friendly.
They're one of the finest companies I've ever dealt with.
Everything went smooth from start to finish! Would definitely use again in the future.
Areas Of Satisfaction - The detail of the quote was very good. Other quotes I received were not as comprehensive.
Areas Of Satisfaction - All interaction from the first meeting with representatives at the home show to the inspection after completion was great. They built a professional and friendly relationship along with prompt responses to all questions. I will recommend the Bachman organization to anyone looking for a 1st. class contractor.
Recognized Excellence - Matt Geib went the extra mile and was "hands on" thru the entire project. He was patient during the many adjustments to the work scope during the quoting process. He did not pressure us in any way and made sure we had all necessary product choices available for the project. Matt made frequent visits to make sure we were satisfied with the progress and finished product of each phase of the project. He was a pleasure to work with.Travis Costello was also a big part in the successful completion of the project. Matt brought Travis to the site and we reviewed and discussed many details of the project. Travis took many notes regarding the project. Travis was also responsive to our questions. He visited the site to check progress & supply the siding crew with materials they requested. Travis was also a pleasure to work with.The roofing crew did a great job The crew that removed & replaced the existing walk on roof deckingArnie & the Dec Teck crewJoe and his partner did a great job on the siding, trim & gutterIn conclusion, the job was a great success due to ALL the Bachman personnel working together to provide a customer with a quality job.RegardsBob & Bev Hennessy
This is the second time, I have used them they. They did the roof ten years ago, I was so satisfied I did not question who would do my garage roof.
Areas Of Satisfaction - Everything was gereat, from sales to the work crew. The quality and time it took to finish the job was super!
Recognized Excellence - Everyone was great, from sales to the installers did a tremendous job! If I had another service, I will not hesitate to use them again!
Areas Of Satisfaction - They whole experience, was a good experience.
Recognized Excellence - The people I have dealt with in the office were great!
Areas Of Satisfaction - The easy and convience to use them, was most satisfying.
Recognized Excellence - Scheduler was very professional and everyone I talk to was great! I will give them a call again, in the fall for sure!
Areas Of Satisfaction - I am most satisfied with the promptness in completing the project.
Recognized Excellence - The foreman on the job was exceptional. He stayed for many hours, and was concerned that we were o.k. with everything.
Areas Of Satisfaction - The quality of the materials is great. The workmanship that was done looks excellent
Recognized Excellence - Our salesperson Chris was very helpful and informative. he was always available and responded to our questions or concerns promptly. He also fixed our issues with the work that was performed right away without question.
Areas Of Satisfaction - How hard the installation crew worked and cleaned up.
Recognized Excellence - Dustin and his 3 crew members.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bachman's Roofing Bldg & Remodeling, INC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys