They were professional, helpful, and polite. They were efficient and pleasant to work with.
Scott jumped on my problem like a dog on the last bone in town. Got it solved for me pronto and with a great attitude.
They did a great job and did exactly what they said.
Scott follows through and keeps his word. Excellent service.
The experience I had with AquaDuct Roof & Gutters professional, helpful problem solving and got everything done in a timely manner. I would recommend them to anyone in the Denver area.
I would be very very likely to recommend them to a friend
I'm very satisfied with all aspects of the work.
AquaDuct is great. We have had past roofers and it gave us nothing but problems, but the roof AquaDuct gave us was done right the first time. They were prompt and helped us with the project immensely. We would definitely recommend them.
They were a little slow at the return call for the installation date but have to say they did the work great.
I admire the staff that runs the company; they were polite and considerate of me explaining things that I was upset with. We had some issues but I do understand that it was during hurricane season and they were overbooked.
They were quick, got exactly what I asked for, they left me no mess to clean up and did no damage to my home in the process.
Scott with AquaDuct is very knowledgeable and took the time to answer all my questions. The crew was fast and seemed to do a quality install. I am very happy with their work and perseverance coordinating with my insurance company.
Make sure you personally check workers permits and their validity before they start work.
I'd use them again, but this roof will probably outlast me.
I feel that Mr. Lawrence is very honest and upfront with his estimate. I have been dealing with him for about twenty years.
Scott and the team at AquaDuct are fantastic! We’ve worked with Scott on a few different projects - service, materials, and staff are top-notch every time. Any questions we have Scott takes the time to answer and always is willing to help with insurance, product warranties, etc.
They just always do a good job. They've done my roof. They've done my windows. They've done my gutters. They do a good job.
AquaDuct Roofing & Gutters replaced my roof and gutters, which were damaged by a hail storm. I chose them based on recommendations from a friend, as well as how they handled the initial project estimate. I explored several other companies, but AquaDuct spent the most time on the estimate and were the most informative up front. Scott and Ryan are very easy-going. They were patient with my questions and made sure I understood how the project would proceed and how the insurance process would work. Overall, I am very pleased with the end result, and would definitely recommend them to others.
Scott (owner/operator) did an amazing job completing our ENTIRE insurance claim. He coordinated the efforts of not only the roof but also window repairs, water damage repair (drywall/paint) and even corrected an issue in the attic. The claim process was difficult to navigate but Scott was very professional as we worked through it. We did have some issues with workmanship from one of his sub-contractors - but he got them right out and corrected it immediately.
They were very excellent! I had zero problems with them, and everything went perfectly.
I believe Scott has been doing gutter work at least since the early 70s. I, and most of my immediate neighborhood used Scott and AquaDuct twice now for two major storms that rolled through this neighborhood over about 15 years. Scott and AquaDuct have always been organized and professional. He has a crew that has been with him for many years, and he works with them and the insurance company, which takes a lot of the pressure off of me. My expertise is definitely not reading page after page of insurance estimates, but for someone who has been doing it for years, Scott explains it all in a manner which makes me feel like I'm talking to a family member, and he has shown nothing but patience and honesty. Many times I have met with Scott over a cup of coffee (at least 3 times this year), to discuss materials, insurance, timeline for repairs, and everything discussed is always carried out exactly as planned. I never pressure Scott, and this repair was carried out over the entire summer and fall. I don't worry that Scott will be here one day and gone the next like so many storm chasers that showed up at my front door within hours of the storm looking for a quick signature and commitment. In order to further explain Scotts caring attitude, I have one personal experience I would like to relate. Approximately 10 years ago after a storm that destroyed 2 cars, and all my north facing windows I upgraded all my cheap windows broken or not. I bought the windows through Scott. Recently I saw some of the windows steaming up inside. Little did I or Scott know that the window company had since gone bankrupt 2 times in this period of time. When I told Scott of my problem, now over 9 windows, and over 9 years ago, he did not blink an eye. Scott worked tirelessly in my behalf to get a solution for the defective windows. Scott and the AquaDuct staff kept me informed via texts about the progress and discussions with the new window company. Scott could have just said.. you are on your own, but he stepped up to the plate and got the company to replace the windows for free, and may I say, covered the labor at his own expense. So, if you need an organized company that communicates effectively, does exactly what they say in a timely manner, and never surprises with an unexpected bill afterwards, you will be wise to take my advice and use this company for your next insurance repairs. Thanks again AquaDuct for another job well done.
I appreciate how professional they were from start to finish.
Aquaduct has always done a great job for us - the first time!
Scott is very professional and goes above and beyond to ensure everything is completed as it should be. AquaDuct Roof and Gutters have completed several jobs for me with excellent results.
Areas Of Satisfaction - There is no stone (or in this case, shingle) unturned when all is said and done. Scott will sit on the roof ridge with you and answer all your questions.
Additional Comments - Great company and crew, glad I found them.
AquaDuct did a good job on my roof and gutters. When a home inspection revealed a 5/8'' discrepancy in the gutter slope, they came out and adjusted it for no charge, which ,to me, is an indication of an effort for total customer satisfaction
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of AquaDuct Roof & Gutters as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys