Although Windom Construction is known for historic house restoration, I approached Bob about doing work on my modest cottage, built in 1947. There was wood rot, previous poor construction, old leaky gutters and more, and he addressed each issue. We did not know how much rot until siding and porch facings were removed; yikes, it was a lot. All repaired and improved now.
Clean - Windom Construction rented a storage unit for the job-site, which kept the area very clean.
Respectful - Windom Construction was at all times aware of the sensitivity of the historic building he restored for me. He was meticulous about repairing and cleaning even the smallest elements instead of replacing them.
Schedule - better at keeping a schedule than any other contractor I've worked with. Only delays were weather-related or because of other factors outside of our control.
Areas Of Satisfaction - Carpentry is top notch
Recognized Excellence - I would like to recognize Bob Windom, the owner of Windom Construction Co., Inc. for his exceptional service. He is easy to deal with.
Areas Of Satisfaction - Windom Construction Co., Inc. met and exceeded my expectations with their quality and eye for detail.
Recognized Excellence - Scott Windom has very strong knowledge of these old historical homes and the nature of the construction at that time. He is just very knowledgeable about the homes, he respects them, and he does make a careful effort to honour and adhere to the integrity of the home. He does a great job when he chooses materials. I think it is a great reason to select Windom if you have an old historic home because he is great at addressing those concerns.
Areas Of Satisfaction - I was most satisfied with the quality of the work. We had some small items that had to be re-added but they did very high-quality work through every aspect. Even some of the things that were more complicated. With these old historical houses, they are a great choice. We had a good experience and are very happy with the outcome of the project.
Areas Of Satisfaction - I was most satisfied with the budget. They are very thorough and did not cut corners anywhere.
Lead Source - I heard about Windom Construction Co., Inc. from friends.
My job was incredibly custom to my home. Windom did an excellent job at helping me navigate what was a very complicated project and some unexpected issues that occurred based on the age of my home.
Areas Of Satisfaction - I was most satisfied with the planning of the project and issue resolution.
Bob Windom is an expert in major home repair and renovation. I would recommend him to anyone. He has extraordinary attention to detail and passion for his work!
Areas Of Satisfaction - Honest, trustworthy contractor who does not make excuses. He just does what he says he will when he says he will. Charges a reasonable price for the work performed. I would definitely recommend Bob to friends in need of a contractor and I would definitely hire him again.
Lead Source - Neighbors who had hired him for a similar renovation project
I can't say enough good thing about their professionalism, courtesy and a pleasure to work with. They completed my bonus room in time for the holidays. I am thrilled that I used them and will always use them for any future projects.
Areas Of Satisfaction - I was most satisfied with their professionalism and respect for my household. The job site was always clean and their staff was a team of very seasoned craftsmen. It was a pleasure having them in my home.
Bob Windom did great work and took extra measures to make sure that I got a product that I am satisfied with. Although the project was not huge, it was not easy since it involved repairing a wall that had undergone damage from water leaking in for possibly several years.
Areas Of Satisfaction - The quality of work was very good. Bob Windom assisted me in making decisions that I am happy with. An example of this is getting rid of the lazy susans in a large kitchen cabinet and going with shelves. This was not a straight forward easy remodelling project since it involved tearing out a wall and repairing damage from years of water leaks . It also involved repairing water damaged cupboards and cabinets. I appreciate the effort that Bob made to give me work that I am satisfied with.
Lead Source - Recommendation from a friend. My friend had experience with two different contractors and she thought Bob Windom was by far the better of the two contractors.
Windom did an excellent job on 8 single family home renovations for me and my clients
Areas Of Satisfaction - Quality of work. Bob and his crew are true craftsmen and Bob is always mindful of the quality of what is being built.
Lead Source - I saw it on a neighbor's front yard that they had done work for.
Expertise - Bob has many years of field experience and it shows in his work and through his conversations
Problem Resolution - The staff works together very well
Clean & Safe - This was very important to me as we have a young child and a dog; Windom Const. was very careful about keeping the job site clean and safe for my family
Areas Of Satisfaction - Quality of work and timeliness/staying on schedule
Areas Of Satisfaction - I was satisfied with the over all appearance.
Lead Source - We heard from a neighbor.
Areas Of Satisfaction - I am most satisfied with the speed and quality of the work by Windom Construction Co.
Areas Of Satisfaction - I was most satisfied with their ability to solve the problem we had with the restoration. They personally wanted the best results, and that made all difference to me.
Areas Of Satisfaction - I would say the quality and communication were great!
Lead Source - Friends
Areas Of Satisfaction - Windom Construction recommended a different design than what I had envisioned. I can now see that the design they suggested was much superior to my own ideas, and I couldn't be more pleased with the results.
Areas Of Satisfaction - I was most satisfied with the attention that was given to making sure the project was done and that they did the work with highly professional standards.
Budget - He did an estimate before he did the job and he actually charged less than what his estimate was.
Areas Of Satisfaction - Mr. Windom did the estimate. He had the exact equipment that he needed, which the person who came out before him didn't have. He got the equipment here and did the job immediately.
Lead Source - I know Mr. Windom from my church and I know his background well.
Areas Of Satisfaction - I was satisfied with Windom Construction Co., thinking about ways to solve a problem that had not occurred to me. Also knowing how to set a list of priorities and following through on them.
Areas Of Satisfaction - I was most satisfied with the communication I received from Rob. He is an excellent communicator! He always returned my calls quickly and he is very thoughtful.
Areas Of Satisfaction - I thought the knowledge and expertise was excellent. The quality of work was done very well.
Lead Source - I heard about Windom Construction Co., Inc. through a mutual friend.
Areas Of Satisfaction - Attention to quality.
Value - 3.5
Areas Of Satisfaction - I'm most satisfied with the complete job.
Lead Source - I heard of them through a friend.
Areas Of Satisfaction - Planning, explanation of impact, and willingness to change as budget/circumstances changed.
Lead Source - social contact that had simultaneous reference from friend
Lead Source - I heard of them through a friend.
Areas Of Satisfaction - I was most satisfied with their attention to detail.
Lead Source - I heard about them from previous work they completed elsewhere.
Areas Of Satisfaction - The bid process and cost containment
Lead Source - Friends
Areas Of Satisfaction - I've always been satisfied with the work he's done for me.
Lead Source - I know him personally. We go to the same church, and I think he's a fine person. He does good work.
Areas Of Satisfaction - Excellent quality work.
Lead Source - Referred from a friend.
Areas Of Satisfaction - Choice of materials as well as aesthetically matching prior work.
Lead Source - Word of mouth.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Windom Construction Co., Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys