Vujovich goes above and beyond to make sure the customer is satisfied.
We thought they were great and very easy to work with.
The timeline was significantly longer than communicated.
Recognized Excellence - Mike Zerull was a an excellent project manager. He took care of unexpected things that came up and communicated with me as needed. I enjoyed working with him because of his positive attitude and great problem solving skills.
Areas Of Satisfaction - on time. on budget. High quality workmanship.
Areas Of Satisfaction - Everyone has been so professional and polite that it has been a joy to not only work with but also get to know all the employees.
Recognized Excellence - Lise Rubin and Chris Aldrich
Areas Of Satisfaction - Lise and Chris were both spectacular.
Additional Comments - I’d work with your company again anytime.
Areas Of Satisfaction - I love our end product. It stunning as well as highly functional!
Lead Source - From our neighbors!
Additional Comments - They are an incredible team that work well together and take very good care of their clients!
Recognized Excellence - I really appreciated the patience Mike Zerull & Lori Balestri showed with all of my questions and concerns.
I really enjoyed working with them. My home was built in 1881 and they had all of the mill work done. They went above and beyond and we will be doing business with them again.
From our point of view, Vujovich is at the top of the heap.
Areas Of Satisfaction - I was most satisfied with the quality of the work and the workmanship and their willingness to maintain quality standards.
Additional Comments - I am a strong believer that you get what you pay for, and when you pay the money that you do for them, you get good quality work.
It was an excellent group of individuals to work with.
Areas Of Satisfaction - I am satisfied when it came to dealing with inherent problems of the remodel. Chad was a really good problem solver, and had great ideas of what to do when he faced certain things. It was a really good experience.
I am using them for another job.
Areas Of Satisfaction - They came in, said what they would do, how long would take and it was done.
Areas Of Satisfaction - Vujovich stands behind its work. Vujovich worked well and communicated well with other professionals who were working in other areas of our home.
Lead Source - We had used the firm previously and were very satisfied with the results.
Areas Of Satisfaction - The quality of the materials and the people involved, especially the daily interactions with the overseer.
Additional Comments - The people who work there are GREAT. Every single person we interacted with. Thanks!
Areas Of Satisfaction - Working with our team was delightful - they were upbeat and responsive
Additional Comments - Liza, Greg and Craig were great!
Areas Of Satisfaction - The whole experience has completely met my expectations and exceeded my expectations, so I have a hard time of coming up with one. The bidding process was great, the contractors were amazing, and they kept things clean. There were some additional things added but I was aware of that prior. The whole experience was just phenomenal.
Areas Of Satisfaction - I was most satisfied with the communication, quality of workmanship, and the daily clean up.
Lead Source - We heard about them from our neighbor.
Additional Comments - I would highly recommend them.
Areas Of Satisfaction - Quality of the staff and expertise. Attention to detail in the final product to get what we want and remain consistent with the age of the home.
Areas Of Satisfaction - Vujovich Design Build exceeded in all areas. I was most satisfied with their attention to the budget and timeliness.
Lead Source - Vujovich Design Build was referred to us by a designer.
Areas Of Satisfaction - Design help, project plan, customer service - quick to respond to questions and concerns.
The highlights were their planning process. We spent more time on planning than expected but it was really clear in the end and I saw the value in it. The project went as expected on time and on budget!
Areas Of Satisfaction - The site manager Chris and the subcontractors were all very professional and respectful of us. They all did a great job!
Lead Source - We did a search of a variety of companies and by seeing the existing projects and searching online is how we found them.
I think they are very upfront and honest about their cost and what they provide. They really come through for the customer. I feel I've been able to contact them months and up to a year after the job and they'll still come out and fix issues. We live in an old house that runs into problems from time to time, and I've had no issues with them coming back and being helpful in fixing any problems within the warranty. They've been very honest and trustworthy, and their subcontractors have always been honest and respectful. I would recommend them to anybody.
Areas For Improvement - They did not fall short at all.
Areas Of Satisfaction - We were very satisfied with communication. They were very respectful of my husband's time. He's not easy to get a hold of, and they worked around his schedule and were able to meet with us when it was convenient for us.
Great team. Very professional. Together we resolved a handful "old house surprises" in a straightforward, timely and cost-effective manner.
Areas Of Satisfaction - Project manager Mike Zerull was a real pleasure to work with.
Tom has been just outstanding, as well as, Chad, his lead carpenter.
Communication - Tom is an outstanding project leader. He went above and beyond.
Areas Of Satisfaction - Tom had extensive interaction with the insurance company and engineer firm. He made multiple phone calls, and always followed through. He was detail oriented, and he did so much leg work that he earned this job many times over.
Lead Source - I was referred by a supplier because I wanted a high end builder, and that is what I got.
Additional Comments - I am very pleased with the company.
You can use any of my comments above. I could not be more satisfied with the work, workmanship, flexibility, and general excellence of all aspects of the project. The jobsite was a very congenial place with good humor and good skills.
Expertise - Vujovich had the necessary expertise and researched issues I asked about during the process.
Professional & Organized - The entire staff is outstanding, professional, and extremely well organized.
Schedule - I did not hold Vujovich to a specific schedule as I was making changes along the way. As with most remodeling projects, unexpected issues arise and good ideas never thought of before begin to surface. However, they always kept me appraised of any changes in schedule and changes in price.
Budget - Any cost over runs were entirely my fault. I did not have a very specific budget and it was my choice to expand the project--partly based on my very positive work with the Vujovich team. I found that they were easy to work with and always checked to be sure we were on the same page as we moved forward.
Construction Quality - I couldn't be happier with the quality and workmanship.
Communication - Absolutely first rate communication! I have not had a better experience.
Problem Resolution - We had one significant problem with the delivery of a wrong material that was not identified by them or me until it had been installed. Vujovich did the research and replaced the product. No questions asked.
Value - I got a fair value, no question.
Trust - They have more than followed through on every commitment they have made to me throughout the process and project.
Punchlist - I think I didn't have a "punchlist" because I have no idea what it is.
Likely To Recommend - I have already recommended them to two friends. You can use any of my comments above. I could not be more satisfied with the work, workmanship, flexibility, and general excellence of all aspects of the project. The jobsite was a very congenial place with good humor and good skills.
Areas For Improvement - Don't really have a complaint..
Additional Comments - I'm a pretty happy camper. Do I wish I had spent less, of course. Do I think I got an excellent value, absolutely. Did I find new experts in the subcontractors provided, no doubt. Will I recommend Vujovich to others, without question. Thanks!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Vujovich Design Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys