The looks of the roof met or exceeded my expectations.
They handled everything I didn't have to leave the house. The roofing job was done with no problems and it looks great, they were so helpful!
Mark Uza and the whole team, start to finish!
Triple Diamond crew did an awesome job with my new roof. They were very well prepared with their equipment and their workmanship.
Triple Diamond laid tarps all around my house and thru old roof materials into the tarps and into the dumpster in my driveway. They continually placed debris into dumpster as they did my roof. When they were done my yard was spotless. I am very impressed by how well they cleaned up everything.
Brandon kept me informed throughout the project and the whole crew was very professional and cooperative.
I was treated better than family by each employee of Triple Diamond Construction company. If I ever need any further repairs - they will be the first ones I call. I know I will be treated in a very positive manner. Their crews were very smart with their estimates of time and material for the whole project. The guys I really worked with were Eric, Von and Jacob - these guys were good.
I can't think of a single area that fell short.
All areas - such as roof, electrical and heater. They were well planned and executed operations.
Can't think of anyone right now , but you will be my recommendation.
The three I have already mentioned were excellent - Eric, Von, and Jacob stood out in my mind. Everyone of your employees were of the top quality I was hoping for and received - thank you so very much for your help when I desperately needed it.
We were very please with the service we received both during the job and after the job. They went to bat for us when problems arose with the insurance company and did what was needed to make sure we were covered, even after a denial.
I was most satisfied with their ability to negotiate and deal with the insurance company. The competency of the workers is very good. Their skill level is very high.
I would like to recognize Shane Sosa and the painting crew for their exceptional service.
Triple Diamond Construction did a very good job and cleaned up after themselves extremely well.
Trent did a good job of explaining what they were going to be doing as well as informing us of the cost. He also checked in on the projects twice. Von also dropped in on our projects during construction and completion as well.
Triple Diamond Construction met expectations in regards to completing the jobs very rapidly. I was pleased with each job.
I would give the salesperson a 6 if I could.
I would like to recognize Dylan Dwarte who got the whole thing started and then the man that dealt with me personally through each stage of the job.
They communicated well, did what they said they would do, they caused no harm on my property, they were not loud, there was no cursing, and they were very professional.
I was most satisfied with the appearance of the job, the thoroughness and they themselves were professional. It wasn't like a bunch of bums came off the street. They knew what they were doing.
They put a roof on the house, repaired some siding and totally rebuilt a ceiling that had collapsed.
Mark provided exceptional service.
They met my expectations.
I would like to recognize Mark Usa for his exceptional service. He did a real good job.
They met my expectations because it went just like it was supposed to.
I was most satisfied that they handled everything and lined everything up. The people they hired were professional and did a good job. I didn't have any complaints.
I am happy in all areas.
My salesman John was exceptional. His leadership skills were great.
I was most satisfied with the roof. It was excellent.
I would like to recognize Don.
From start to finish the job was done in a professional and timely manner,,
we liked the communication with Diamond representatives and workmanship of roofing
Jackson Hill did an excellent job and Andre Saucier, both were excellent representatives of Triple Diamond Construction, we appreciate their help in restoring our home.
I was most satisfied with how they took care of everything.
I would like to recognize Shane for his exceptional service.
Professional service! Very professional!
I was very satisfied.
I was most satisfied with the area manager. If I had a question, I could really talk to him. He would resolve issues, and he was very responsive.
Nick GastonArea ManagerTrue Diamond ConstructionThis employee is wonderful! He made everything smooth. He is very easy to communicate with and made us feel like we were his priority. Thank you Nick!
They exceeded my expectations with their customer care. They took care of things very smoothly.
The workmanship, they were caring and detailed. They were very professional and went above and beyond.
Shane is great and the staff lady as well that came here. Shane, met my needs, he just knew how to treat customers. he was very nice. He was awesome and very thorough.
I was very satisfied with all of it.
Triple Diamond Construction did not fall short of my expectations.
I was most satisfied with the speed of getting the work done.
Everyone acted professionally.
They were very professional.
I was most satisfied in all areas becasue I think they did a really good job.
I would like to recognize the guy who came out first to do the contract, Jackson hill. I am pleased with him.
They kept in good contact and tried to get us in as quickly as possible before the weather got cold.
I would like to recognize Brandon Stanford for his exceptional service.
I would like to recognize Greg. He was very fair on the few times I talked to him.
My mortgage company tells me they are going to come out and do an inspection. With what they find, some of my opinions may change, but they did pretty good.
The foreman on the crew did an excellent job. I had to move my car out of the garage and he was very helpful. He moved all the tools and materials out of the way so I could get my car out.
I would like to recognize Greg Derr.
I was most satisfied with Nelson staying on top of everything. He answers all of my questions and concerns. He wants me to happy with the end result.
I would like to recognize Nelson for his exceptional service.
The work crew was very friendly and helpful.
I would like to recognize Ernesto for his exceptional service.
Triple Diamond Construction helped me do what I could not imagine doing on my own. 10/10 would recommend to anyone who has had a hard time with contractors in the past, because they will change your opinion entirely.
I was most satisfied with Shane. He went beyond the call of duty. He helped me understand things that he did not have to.
I would like to recognize Shane for his exceptional service.
We have recommended Triple Diamond to everyone we know! I was impressed from start to finish with their professionalism and quality of work. I was particularly pleased with how they worked so well with my insurance company to make the whole process smooth and stress-free.
Nelson was the best! Transparent, honest, trustworthy. Everything he told us was accurate. He was responsive and easy to work with. Have given out his card to a number of friends.
The crew was efficient and courteous. They cleaned up very well after themselves.
Triple Diamond came to my house when the dust had settled and helped get my home back to the shape it hadn't been in years!
Shane was very helpful. He helped explain insurance issues that I had and things that construction companies normally might not have to explain since this was my first time working with a construction company. He was such a blessing. I don't think this could have been done without him!
I would like to recognize Shane and Greg.
Greg was very good.
They reached all of our expectations and went far beyond.
I was most satisfied with of it, from the cleanliness of the job site to how quick they got it done. They also dealt with our insurance quickly and easily. They took care of everything.
I don't know of anyone, but I would always recommend them.
I would recommend Greg for exceptional service.
Excellent work and excellent service.
I was most satisfied with everything overall. The representative that helped us was excellent.
They are awesome, highly recommend !
Greg is very professional. He is a very nice person, easy to work with, and helpful. I was super pleased.
He was excellent, always available, and communicated well.
I was most satisfied with the communication and honesty. They came, they did the job and they left. I felt that they were a very good company to work with.
I would like to recognize Greg for his exceptional service. Dustin also did a very good job while he was here.
I was most satisfied with the quality of the work. They were quick and tidy.
I was most satisfied working with Shane Sosa, Shane always did what he said, and kept me well informed.
I would like to recognize Shane Sosa for exceptional service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Triple Diamond Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys