They did great work! The installers arrived on time, cleaned up well, and finished in 12 hours. Everything was impeccable.

didn't return calls or visits as planned. took over 4 months to get a new roof, from signing a contract to completion. Seems like a long time to wait to get things done. Increased the original agreed-up-on price by nearly $3000. Totally their fault, dragged their feet until, supposedly, the price of supplies went up.

There were some problems along the way. In the end, they made it right, and that says a lot about the company.

We have used Triple Diamond to put on our last two roofs, they have done an excellent job both times.

It's almost a year and they're still not finished with my siding and my window screen. They kind of put a cover on the rotted plywood, and it is bubbling up from getting wet. I had to call them to replace that plywood, though it hasn't all been done. Some of the metal plate that they put on the roof is still showing instead of having it flush with the roof. They have to come back and redo a lot of things.

Very happy with their service.

I like Lisa. She took care of the job.

Triple Diamond Construction has done very good quality work on my roof and I am satisfied with it.

Everything was fine. Good clean up. Great job! No problems at all!

We had hail & wind damage. Brandon Stanford oversaw the project. He took care of coordinating with our insurance company, the people at Triple Diamond handling the paperwork for the claims, and checking with us and the crews that worked on our house. Great job by all. The house looks great. We especially appreciate Brandon checking in by email, texting and onsite keeping us up to date every step of the project. Recommend Triple Diamond.

Areas Of Satisfaction

Areas Of Satisfaction - The looks of the roof met or exceeded my expectations.

They handled everything I didn't have to leave the house. The roofing job was done with no problems and it looks great, they were so helpful!

Recognized Excellence

Recognized Excellence - Mark Uza and the whole team, start to finish!

Triple Diamond crew did an awesome job with my new roof. They were very well prepared with their equipment and their workmanship.

Clean

Clean - Triple Diamond laid tarps all around my house and thru old roof materials into the tarps and into the dumpster in my driveway. They continually placed debris into dumpster as they did my roof. When they were done my yard was spotless. I am very impressed by how well they cleaned up everything.

Recognized Excellence

Recognized Excellence - Brandon kept me informed throughout the project and the whole crew was very professional and cooperative.

I was treated better than family by each employee of Triple Diamond Construction company. If I ever need any further repairs - they will be the first ones I call. I know I will be treated in a very positive manner. Their crews were very smart with their estimates of time and material for the whole project. The guys I really worked with were Eric, Von and Jacob - these guys were good.

Areas For Improvement

Areas For Improvement - I can't think of a single area that fell short.

Areas Of Satisfaction

Areas Of Satisfaction - All areas - such as roof, electrical and heater. They were well planned and executed operations.

Current Referrals

Current Referrals - Can't think of anyone right now , but you will be my recommendation.

Recognized Excellence

Recognized Excellence - The three I have already mentioned were excellent - Eric, Von, and Jacob stood out in my mind. Everyone of your employees were of the top quality I was hoping for and received - thank you so very much for your help when I desperately needed it.

We were very please with the service we received both during the job and after the job. They went to bat for us when problems arose with the insurance company and did what was needed to make sure we were covered, even after a denial.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their ability to negotiate and deal with the insurance company. The competency of the workers is very good. Their skill level is very high.

Recognized Excellence

Recognized Excellence - I would like to recognize Shane Sosa and the painting crew for their exceptional service.

Triple Diamond Construction did a very good job and cleaned up after themselves extremely well.

Recognized Excellence

Recognized Excellence - Trent did a good job of explaining what they were going to be doing as well as informing us of the cost. He also checked in on the projects twice. Von also dropped in on our projects during construction and completion as well.

Areas Of Satisfaction

Areas Of Satisfaction - Triple Diamond Construction met expectations in regards to completing the jobs very rapidly. I was pleased with each job.

Sales Knowledge

Sales Knowledge - I would give the salesperson a 6 if I could.

Recognized Excellence

Recognized Excellence - I would like to recognize Dylan Dwarte who got the whole thing started and then the man that dealt with me personally through each stage of the job.

Areas For Improvement

Areas For Improvement - They communicated well, did what they said they would do, they caused no harm on my property, they were not loud, there was no cursing, and they were very professional.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the appearance of the job, the thoroughness and they themselves were professional. It wasn't like a bunch of bums came off the street. They knew what they were doing.

Additional Comments

Additional Comments - They put a roof on the house, repaired some siding and totally rebuilt a ceiling that had collapsed.

Recognized Excellence

Recognized Excellence - Mark provided exceptional service.

Areas For Improvement

Areas For Improvement - They met my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize Mark Usa for his exceptional service. He did a real good job.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations because it went just like it was supposed to.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that they handled everything and lined everything up. The people they hired were professional and did a good job. I didn't have any complaints.

Areas Of Satisfaction

Areas Of Satisfaction - I am happy in all areas.

Recognized Excellence

Recognized Excellence - My salesman John was exceptional. His leadership skills were great.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the roof. It was excellent.

Recognized Excellence

Recognized Excellence - I would like to recognize Don.

From start to finish the job was done in a professional and timely manner,,

Areas Of Satisfaction

Areas Of Satisfaction - we liked the communication with Diamond representatives and workmanship of roofing

Recognized Excellence

Recognized Excellence - Jackson Hill did an excellent job and Andre Saucier, both were excellent representatives of Triple Diamond Construction, we appreciate their help in restoring our home.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how they took care of everything.

Recognized Excellence

Recognized Excellence - I would like to recognize Shane for his exceptional service.

Professional service! Very professional!

Areas For Improvement

Areas For Improvement - I was very satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the area manager. If I had a question, I could really talk to him. He would resolve issues, and he was very responsive.

Recognized Excellence

Recognized Excellence - Nick GastonArea ManagerTrue Diamond ConstructionThis employee is wonderful! He made everything smooth. He is very easy to communicate with and made us feel like we were his priority. Thank you Nick!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work. They were quick and tidy.

They exceeded my expectations with their customer care. They took care of things very smoothly.

Areas Of Satisfaction

Areas Of Satisfaction - The workmanship, they were caring and detailed. They were very professional and went above and beyond.

Recognized Excellence

Recognized Excellence - Shane is great and the staff lady as well that came here. Shane, met my needs, he just knew how to treat customers. he was very nice. He was awesome and very thorough.

I was very satisfied with all of it.

Areas For Improvement

Areas For Improvement - Triple Diamond Construction did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the speed of getting the work done.

Recognized Excellence

Recognized Excellence - Everyone acted professionally.

Installation Crew

Installation Crew - They were very professional.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in all areas becasue I think they did a really good job.

Recognized Excellence

Recognized Excellence - I would like to recognize the guy who came out first to do the contract, Jackson hill. I am pleased with him.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied working with Shane Sosa, Shane always did what he said, and kept me well informed.

Recognized Excellence

Recognized Excellence - I would like to recognize Shane Sosa for exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They kept in good contact and tried to get us in as quickly as possible before the weather got cold.

Recognized Excellence

Recognized Excellence - I would like to recognize Brandon Stanford for his exceptional service.

Recognized Excellence

Recognized Excellence - I would like to recognize Greg. He was very fair on the few times I talked to him.

My mortgage company tells me they are going to come out and do an inspection. With what they find, some of my opinions may change, but they did pretty good.

Recognized Excellence

Recognized Excellence - The foreman on the crew did an excellent job. I had to move my car out of the garage and he was very helpful. He moved all the tools and materials out of the way so I could get my car out.

Recognized Excellence

Recognized Excellence - I would like to recognize Greg Derr.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Nelson staying on top of everything. He answers all of my questions and concerns. He wants me to happy with the end result.

Recognized Excellence

Recognized Excellence - I would like to recognize Nelson for his exceptional service.

The work crew was very friendly and helpful.

Recognized Excellence

Recognized Excellence - I would like to recognize Ernesto for his exceptional service.

Triple Diamond Construction helped me do what I could not imagine doing on my own. 10/10 would recommend to anyone who has had a hard time with contractors in the past, because they will change your opinion entirely.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Shane. He went beyond the call of duty. He helped me understand things that he did not have to.

Recognized Excellence

Recognized Excellence - I would like to recognize Shane for his exceptional service.

We have recommended Triple Diamond to everyone we know! I was impressed from start to finish with their professionalism and quality of work. I was particularly pleased with how they worked so well with my insurance company to make the whole process smooth and stress-free.

Recognized Excellence

Recognized Excellence - Nelson was the best! Transparent, honest, trustworthy. Everything he told us was accurate. He was responsive and easy to work with. Have given out his card to a number of friends.

The crew was efficient and courteous. They cleaned up very well after themselves.

Triple Diamond came to my house when the dust had settled and helped get my home back to the shape it hadn't been in years!

Areas Of Satisfaction

Areas Of Satisfaction - Shane was very helpful. He helped explain insurance issues that I had and things that construction companies normally might not have to explain since this was my first time working with a construction company. He was such a blessing. I don't think this could have been done without him!

Recognized Excellence

Recognized Excellence - I would like to recognize Shane and Greg.

Sales Knowledge

Sales Knowledge - Greg was very good.

Areas For Improvement

Areas For Improvement - They reached all of our expectations and went far beyond.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with of it, from the cleanliness of the job site to how quick they got it done. They also dealt with our insurance quickly and easily. They took care of everything.

Current Referrals

Current Referrals - I don't know of anyone, but I would always recommend them.

Recognized Excellence

Recognized Excellence - I would recommend Greg for exceptional service.

Excellent work and excellent service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with everything overall. The representative that helped us was excellent.

They are awesome, highly recommend !

Greg is very professional. He is a very nice person, easy to work with, and helpful. I was super pleased.

Sales Knowledge

Sales Knowledge - He was excellent, always available, and communicated well.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the communication and honesty. They came, they did the job and they left. I felt that they were a very good company to work with.

Recognized Excellence

Recognized Excellence - I would like to recognize Greg for his exceptional service. Dustin also did a very good job while he was here.