Work well with my wife and I.
I was very impressed with them helping me pick out everything from carpet to fixtures.
I have been happy with everything The Builders Group has done. They have seemed eager to fix anything that needed to be done. I am pleased with the whole group.
Love our house, just a few aesthetic items that need to be dealt with. Other than the aesthetic touch-up's, we would recommend TBG to everyone. Solid home, with great finishes.
Donny Flowers committed himself to correcting any issues that were left undone. He basically made sure the house is quality built.
Their communication is horrible. I would not recommend them to a friend.
They did a excellent job and I have no complaints.
I have been very pleased with the responsiveness of everyone at The Builders Group. Questions have been addressed promptly and the job superintendent is very attentive and willing to listen to questions and answer quickly. I would recommend TBG to anyone considering building a new home.
I was a 100% pleased, with the process and their communcaincation. I will highly recommend them to anyone and they stayed in the budget, I was very happy about that. They were great to work with us on upgrades and anything, we wanted.
My realtor, told us about them and they were great!
The house was in good condition to move in. Not all of the punch list items were completed but they committed to getting them done within 30 days. They were courteous and responsive.
I've enjoyed this building experience so much. I almost don't want it end! I've heard nightmare stories about builders. But this is nothing like I've ever experienced. It's just been so smooth and so fun to watch it all come together. The communication is great, the people are so kind and helpful and everything is coming together so easily.
TBG is an all-around family oriented company. You can tell they understand the importance of the product they are providing, and work diligently to reach the clients wants and needs. My wife and I could not be happier with the home built specifically for us, and will recommend TBG to anyone, especially close friends and family!
They actually finished ahead of schedule, to help us move in earlier due to having to be out of our apartment earlier.
I had someone to talk to through every step and process in the construction of our home. Even after completion, they have a warranty coordinator to insure that we received a quality home.
I heard about TBG through word of mouth. They are a well known company in Tuscaloosa.
I'm really happy to work with the Builders Group to get my first home and they really helped me out with everything as far as looking for a property and getting me moved in. They've been really professional and helpful and their quality is really good.
Everything, the sales part with Amanda who was very helpful from the beginning to the end, and also their sales group and knowledge and expertise building the house. It's really good, the overall experience is really good.
They are professional, have a good control program and their attitudes were good.
They are very professional and thorough.
They did what we asked them to do. Their sub contractors did follow up as soon as we asked them to do it also.
I was most satisfied that they have been really friendly and it is a good quality house. The house is well built and we haven't had a lot of issues with it. We like the online system to be able to report any issues that we have, and they come out promptly.
We have had a really good experience with them and we would recommend them to other people.
The areas I am most satisfied with are the quality of the home and the way they built the home, because it looks more expensive that what I paid for.
They are very professional group and great to work with.
They made this process very easy and cost effective. We would do it again in a heart beat. A few little things didn't get done on time that will have to get done in a month or so.
I love the look of the house. The people we worked with were excellent, kind, and friendly. I loved the speed at which they completed the project.
If you talk to anyone about building a home, they talk about how stressful it is, but the Builders Group really made it not a stressful process for us.
Give this a 5! If you talk to anyone about building a home, they talk about how stressful it is, but the Builders Group really made it not a stressful process for us.
Every area of the process was done to my satisfaction. The main thing that impressed me was that we did most of our selections upfront and had the house planned and ready to go and that saved on the stress. The whole thing was very smooth and we didn't have any issues at all.
I highly recommend them to anybody looking to build a house.
Overall, we have been very happy with everything. Our home is beautiful and we haven't had any problems that others haven't had while building a home.
The house is exactly what we wanted. We love it!
Have had a wonderful experience with Builders Group. We had an issue with the gas utility when we first moved in and they solved it with our complete satisfaction. The final punch list was recently turned in for completion.
HIGH QUALITY WORK, AND GREAT TO WORK WITH. THEY CARE ABOUT THE HOUSE JUST AS MUCH AS YOU DO AND THATS ABOUT ALL YOU NEED TO SAY. HANDLED EVERYTHING PROFESSIONALLY AND QUICKLY AND REALLY HELPED US THROUGH WHAT COULD HAVE BEEN A VERY COMPLICATED PROCESS IF NOT FOR ALL THEY DID.
FELT LIKE FRIENDS/FAMILY WERE BUILDING YOUR HOME, VERY HELPFUL AND RESPONSIVE
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Builders Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys