The Austin Deck Company
Customer feedback report for

The Austin Deck Company

132 Reviews

The Austin Deck Company

Since 1984, Austin Deck Company has been designing and building Outdoor Environments in Central Texas. We have built over 3,000 decks in the Austin Area. It’s all we do, and we’re good at it. Show more

Since 1984, Austin Deck Company has been designing and building Outdoor Environments in Central Texas. We have built over 3,000 decks in the Austin Area. It’s all we do, and we’re good at it.

We are longstanding members of the Better Business Bureau and the Austin Apartment Association.

Employees

Our experience has shown us that Employees make better decks. Sub-contractors are fine, but they tend to build things their own way. After building thousands of decks, as well as assessing, repairing and tearing out tons of rotten old decks, we feel that we have put together THE SYSTEM for building beautiful, long-lasting decks. Our trained employees cost a little more than subs, but your house is worth it.

We’re proud of our employees, and try to take good care of them. 85% of our guys have been with us for over 2 years, and the average length of employment is over 4 years. Every crew has a company cell phone, so that communication is not a problem.

Experience

Over the years, we’ve experimented with a wide variety of materials and methods. If you can build a deck or arbor out of it, we’ve tried it.

We’ve done our homework, and now we’re ready to build your deck.
Hide

Types of work

Deck building & maintenance 170
Outdoor kitchens & living spaces 158
Decks & outdoor living 11

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2012
Guildmember since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner 2015
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
Feedback Milestone
10 Consecutive Great Reviews 2015
Feedback Milestone
50 Consecutive Great Reviews 2014
Feedback Milestone
20 Consecutive Great Reviews 2013
{{ showMilestones ? 'View less' : 'View all' }}
Sales Knowledge
The The Austin Deck Company salesperson was knowledgeable and helpful regarding my project.
100%
Professional & Organized
The Austin Deck Company was professional and organized.
100%
Communication
The Austin Deck Company communicated with me effectively.
100%
Problem Resolution
The Austin Deck Company effectively addressed and resolved problems.
100%
Installation Crew
The The Austin Deck Company installation crew was organized and professional.
99%
Quality Of Materials
I am satisfied with the quality of materials used.
100%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
99%
Clean & Safe
The job site is kept clean and safe.
96%
Schedule
The Austin Deck Company adhered to our agreed upon schedule.
97%
Work Done Right
The work was done right the first time.
99%
Value
I received a fair value for my money.
99%
Likely To Recommend
I am likely to recommend The Austin Deck Company to a friend.
100%

What does this data mean?
All project locations are approximate
5
103 of 103 would recommend
101
2
0
0
0
No rating
29
How are reviews verified?

View all reviews

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of The Austin Deck Company using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

The Austin Deck Company

7301 Ranch Road 620N Ste 155-335,
Austin, TX
www.austindeck.com (512) 472-1639