Smart Home Worx did an amazing job of bringing the audio and video capabilities of my home into the 21st century. They were both professional and reliable.
Additional Comments - Smart Home Worx was very professional and very responsive to follow up with any service issues that I might have had. During the design stage, they were very considerate about my needs versus my cost constraints and they put together a very thoughtful AB proposal for me. I would highly recommend them!
I've worked with Dmitry and team for many years. They are outstanding and would highly recommend!
Areas Of Satisfaction - Very professional and knowledgeable. Always reachable and able to resolve issues on short notice.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Smart Home Worx as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys