I felt the Rocklyn Homes team went above and beyond as far as their courtesies with the initial housing process through the closing and everything in between. They were extremely accommodating, making sure everything was smooth and streamlined. The process was seamless.
They are nicely built I just want bigger rooms.
The house is very nice for the price point.
Good with customer service, following up and staying on top things.
I have been very pleased withe process and home.
I have enjoyed my home. It is beautiful!
They are great.
They have a good product but getting things finalized and fixed has been nothing but a headache.
They did an excellent job.
I had never heard of Rocklyn homes but I was super impressed with them and the quality.
It's a great product at a great price and great quality.
so far so go. still waiting to see how the 45 day walk through goes
Dianne and Aja kept me informed of my important dates for my initial walkthrough, acceptance walkthrough, and who to contact if I had any questions or concerns. They were really knowledgeable and helpful throughout the process. They took their time to answer any questions that I had and didn't make me feel like I was bothering them or rush me. They just made sure I was happy with what I was purchasing and understood my warranty and HOA fees were, and have remained available after closing and moving into the property.
I found Rocklyn Homes to be very flexible to work and the communication has been great.
They do not follow up and they have crew members who have no clue about building.
I already recommended my sister she will be closing and I’m looking forward to my referral fee I will be recommending others
I would not recommend because of the quality of the build lack of communication no home owner meetings.
Overall, it was a great and smooth experience.
I would never recommend and have advise those who are looking to buy, to stay away from Rocklyn Homes. I haven’t met a neighbor that’s had a good experience. We are all first time buyers and they ruined our experience.
Everything I've asked for has been done
I like that they are affordable homes and that they offer custom upgrades.
I like the style of the homes and the amount of space you get for your money is excellent.
Outstanding service and quality.
Everyone was so helpful during this process.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rocklyn Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys