About this company
RisherMartin Fine Homes
RisherMartin is a highly efficient, systems driven Austin, Texas-based custom home building and remodeling firm focused on customer service and quality craftsmanship. We listen intently, document relentlessly, set customer expectations clearly, communicate effectively, and deliver accordingly. These core principals coupled with our many years of building and remodeling experience have allowed us to create a structure for managing complicated projects for demanding clientele. Our goal is to bring clarity to the sometimes challenging remodeling and custom home building process. RisherMartin’s proven systems for Pre-Construction Services, Renovations, Additions, and Custom Homes and have simplified and added structure to this often fragmented industry resulting in less stress, less time, less money, and more fun. Show more
RisherMartin is a highly efficient, systems driven Austin, Texas-based custom home building and remodeling firm focused on customer service and quality craftsmanship. We listen intently, document relentlessly, set customer expectations clearly, communicate effectively, and deliver accordingly. These core principals coupled with our many years of building and remodeling experience have allowed us to create a structure for managing complicated projects for demanding clientele. Our goal is to bring clarity to the sometimes challenging remodeling and custom home building process. RisherMartin’s proven systems for Pre-Construction Services, Renovations, Additions, and Custom Homes and have simplified and added structure to this often fragmented industry resulting in less stress, less time, less money, and more fun.
We offer personal attention, local real estate knowledge, deep relationships with Austin’s most skilled craftsmen, and a focused attention to detail. These qualities are coupled with continuous investment in the latest technology, relentless training, an extreme focus on communication and documentation, and a commitment by the owners to invest in the business’ long term success. The result is Austin’s most focused and committed building and remodeling company that will partner with you to complete your vision. Hide
Types of work
GuildQuality surveys
Badges
Reviews 42
Of 51 respondents, 42 left a reviewRecent reviews
Julie G.
We felt that RisherMartin built a high quality home and personally cared if we had a positive experience. We are extremely happy with the end result
Christy B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I loved working with the team, Brad has exceeded expectations. I feel like he really cared about the end product, not just completing the job.
Additional Comments
Additional Comments - Thank you guys! We love the house and love the work! Pleasant experience!
Customer in Austin, TX
Great quality. On schedule. Nice people.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The schedule, quality, responsiveness, and people exceeded my expectations.
Additional Comments
Additional Comments - I am glad I selected and worked with RisherMartin Fine Homes. I would do it again. I think they are a wonderful builder.
Garheng K.
I've already recommended RisherMartin and will continue to do so!
Amy E.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The exceeded my expectations in being able to stay on schedule and also in what the finished product is.
Holly N.
Everything about our experience was incredibly transparent, honest, professional and extremely high quality.
Additional comments
Professional & Organized
Professional & Organized - The plan laid out in the beginning by Chris was exactly how the project progressed and there was significant consistency in the quality of people every time we would deal with another RM person
Construction Quality
Construction Quality - We have a better appreciation for high quality work and materials following this project - previous work by others was good, but this is a different level
Allison R.
Risher Martin took the stress out of a very stressful experience, building a new home. They made the process as easy as possible with their expertise and clear communication. I would do the process all over again in heart beat with Risher Martin.
Chris S.
After vetting 7 contractors for our large remodel with new construction project, RischerMartin was the obvious choice. They are extremely friendly, proactive, organized, respectful, and take on my wants and needs as their own. I felt like the Project Manager was in my court throughout the process. If something happened beyond their control, they made sure it was resolved and rectified better than I needed in the first place. They were completely transparent in their budgeting and communicated with me about anything we needed at the drop of a hat. After working on a few large construction projects in the past that became nightmare scenarios, I had lost faith in contractors in general. RischerMartin transcended the old way of building homes, and gave me faith in the process again. I can easily give my highest recommend for them.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - [copying my public recommend as it sums it up] After vetting 7 contractors for our large remodel with new construction project, RischerMartin was the obvious choice. They are extremely friendly, proactive, organized, respectful, and take on my wants and needs as their own. I felt like the Project Manager was in my court throughout the process. If something happened beyond their control, they made sure it was resolved and rectified better than I needed in the first place. They were completely transparent in their budgeting and communicated with me about anything we needed at the drop of a hat. After working on a few large construction projects in the past that became nightmare scenarios, I had lost faith in contractors in general. RischerMartin transcended the old way of building homes, and gave me faith in the process again. I can easily give my highest recommend for them.
Ricardo B.
I am in the business of Land Development and Home Building abroad, and the professionalism of Risher Martin is the best I have ever experienced. I am a firm believer of having a set price, it makes all the decisions that much simpler. When changes are made, you are presented with a new budget for the change and it makes it simpler to keep making decisions.
Steve F.
The experience with RisherMartin exceeded all of my expectations. When I tell people that we were on budget and on time they are astounded. More importantly the quality of the work that they do is outstanding. Great attention to detail and always professional. Our new neighbors go out of their way to compliment RisherMartin for their professional approach and care for creating a positive, clean environment. RisherMartin are transforming the construction industry. Thank you Jeremy, Chris, Dan!!!!
Kelly B.
RisherMartin took a very well-organized approach to planning our remodeling project, and demonstrated a lot of knowledge and expertise. The staff and our site supervisor were quite professional, and we always enjoyed working with them. We are very happy with the results of their work.
Paula B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Risher Martin was professional and demanding of high quality materials, workmanship and timeliness. They could be depended upon to work without supervision yet refer questions as needed and to report progress
Rick G.
Extraordinary construction team. A true client-architect-contractor partnership, with RM helping us all achieve the results we envisioned. We are immensely pleased with our new home. Quality of work, precision, exceptional communications. RM's professionalism, process, and the personal responsibility each employee gives a project yielded zero surprises. Completed on time despite 29 days of Austin monsoons. We are impressed by every member of the RM team. They are totally focused on "our" project -- making it the best possible, for as high a value as can be achieved. They have a spirit, a pride that is rare in any industry. Always going the extra mile, with a smile. A+!
Additional comments
Professional & Organized
Professional & Organized - From day one, their paperless, carefully designed processes -- and employees who all get it -- yielded a wonderful experience for the clients. From Jeremy and Chris and Talley to front office to newest in-the-field employee; they were totaled in sync.
Communication
Communication - Outstanding continuous, concise, focused communications. Result: zero [negative] surprises.
Trust
Trust - It will be done! Every time. Jeremy and Talley never forgot a priority promise. Could almost set your watch by their follow through.
Expertise
Expertise - Total confidence in the real world experience and forecasting of RM team. Their long-term relationships with subs is essential.
Construction Quality
Construction Quality - Talley kept subs focused on quality, and meeting expectations of we the clients. Did not let anyone slide; if they did they corrected.
Schedule
Schedule - Totally impressive given various monsoons during construction. Making the original schedule is virtually unheard of in Austin these days. Seasoned clients were as impressed as were we by this attribute.
PM Professionalism
PM Professionalism - James it exceptional. A consummate pro. Totally genuine. Knows Austin subs, city inspectors, suppliers inside and out...their needs, timelines. Never flustered. Utterly polite. Highly respectful of all and thus others are eager to "help" him.
PM Problem Resolution
PM Problem Resolution - Absolutely, which by the way is one of the most frequently spoken responses from Talley. He always is thinking three or fours steps ahead of clients -- anticipates our needs, preferences. How to adjust as needed, and provide an even better result. His communications skills are very strong and that too yields best possible outcomes. The world needs more Talleys.
Subcontractors Professionalism
Subcontractors Professionalism - Definitely. Especially impressed with the cabinet/site carpenters (constructors of the moveable wall!), head framing carpenter, electricians, offsite cabinet fabricators, soapstone team, precision of the tile installer. Never met the concrete floor sub but they did a superb job.
Areas Of Satisfaction
Areas Of Satisfaction - Quality of work, precision, exceptional communications. Jeremy and Talley gave us 100% throughout the entire process! Their ingenuity, and personal creativity in helping us design special awnings, installing an uncommon ceiling lift, etc. Helping us make a wise decision to add metal roofing into the scope, at a critical moment, with short time horizon. Jeremy's deep digging and sourcing of such systems.RM's professionalism, process, and the personal responsibility each employee gives a project yields zero surprises. Completed ontime despite 29 days of Austin monsoons. We are impressed by every member of the RM team. They are totally focused on "our" project -- making it the best possible, for as high a value as can be achieved. They have a spirit, a pride that is rare in any industry. Always going the extra mile, with a smile.
Jamie C.
RisherMartin was very professional and detail oriented throughout our construction. We typically knew what to expect each week from our scheduled weekly meetings. They are excellent at communicating and James was wonderful to work with and extremely polite and professional. He definitely goes the extra mile. I would recommend RM if you are looking to do a remodel. We lived in our home during construction and it wasn't nearly as invasive as one would think. A+ to the entire team. We are thrilled with the end result.
Tony D.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Follow up with on going communication
Jennifer B.
Professional, timely, courteous
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - dealing with really fine people
Brian E.
Risher-Martin was great in every way. They did quality work, at the price quoted, and on the schedule proposed. I would go to them for any future construction needs, and would not hesitate to recommend them to friends and family (and I already have).
Rory S.
After RisherMartin did our kitchen/master bath remodel almost 4 years ago, I said I would never let anyone build a house for us except them. Having now spent many, many months together selecting a lot, designing a home, and building it from the ground up, I would still never let anyone else build a house for us. Their knowledge is vast and their experience speaks for itself, but what really sets them apart is their customer service. Not a week went by when we did not personally meet with Jeremy and/or another member of the RisherMartin team. When problems arose, as they always do, we never doubted that Jeremy was on top of it and would have it resolved as quickly and effectively as possible. We were so grateful to have such a terrific team behind us throughout this process.
Additional comments
Trust
Trust - I never had any doubt that something would get done when Jeremy said it would get done.
Areas Of Satisfaction
Areas Of Satisfaction - We were satisfied with our experience from start to finish. We very much appreciated Jeremy's help when we were selecting our lot, as well as Chris's help with design and budget during the planning phase. Then Jeremy was with us every step of the way during construction, and we were grateful for his knowledge and experience. James Talley came in toward the end of the project and saw it through to completion, and he did a nice job, as did James Golden. We like a lot of opinions when we are making selections, and everyone was very helpful in offering suggestions and comments when we asked for them along the way.
Areas For Improvement
Areas For Improvement - I have really high expectations and honestly believe they were all met. We understand that problems arise during custom home building, and we were not expecting a perfect process. But everything was handled quickly and professionally.
Customer in Austin, TX
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the quality of the work and that everyone was very accessible when I had questions
Customer in Austin, TX
Areas Of Satisfaction
Areas Of Satisfaction - Jeremy was a pleasure to deal with and helped immensely in the process of getting the deal completed with the architect and the bank. The project would never have even started without his advice and dedication.
Customer in Austin, TX
Construction Quality
Construction Quality - We have been in our custom built home for over a year and are still impressed with the quality of the construction.
Schedule
Schedule - They went above and beyond to stick to our schedule
Likely To Recommend
Likely To Recommend - I have already recommended Risher Martin to a few friends and will continue to do so.
Customer in Austin, TX
Areas Of Satisfaction
Areas Of Satisfaction - Jeremy and Chris did an outstanding job of guiding us through this process. They painted a realistic picture of what to expect and met our expectations. I also was very impressed with Sam. She was thorough, professional and always replied to emails or calls promptly.
Customer in Austin, TX
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with RisherMartin Fine Homes' expertise and solving of issues.
Customer in Austin, TX
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the timeliness and attention to detail.
Customer in Austin, TX
Areas Of Satisfaction
Areas Of Satisfaction - I was very pleased with how the schedule was managed. The weekly meetings were helpful for addressing any issues or questions.
Areas For Improvement
Areas For Improvement - RisherMartin met and exceeded my expectations for a builder.
GuildQuality
Customer feedback report
