The safety and health of our customers as well as our own team members are extremely important to us at Quantum Builders. We are currently requiring all staff to monitor their temperature daily, wear CDC-approved PPE (i.e. masks, gloves, etc.) and wash their hands/use hand sanitizer frequently.
From beginning to end everything was well taken care of
Henry, Tommy, and his team did an awesome job and were extremely helpful throughout the entire process. I would definitely recommend using them and will refer them out to all my friends and family.
Quantum has replaced four roof's for me over the last eight years on four different homes. Their communication is excellent and they know how to work with the insurance companies. I highly recommend them!
They are very professional, fast, and worked with my insurance. They answered any questions that I had.
Excellent work, professional approach, on time, and exceeded expectations.
Henry and Tommy made me feel very comfortable in my own home and their guys did exceptional work .
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Quantum Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys