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It was raining on the day the installation was scheduled. I assumed that I would be getting a phone call asking to reschedule. To my surprise, the installation team showed up on time and quickly began their work. They did an outstanding job, and explained any questions that I had. The overall cu... more
System Pavers work was done in three phases for me home. Each phase was done on time and correctly. I would recommend them to anyone to get work done for their home or business.
My patio cover is beautiful. The installer was professional and friendly. The project was also done in a timely manner.
The SMUDD home performance plan is a fantastic program, but be careful of the contractor you use.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pruden Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys