PBC used to be a good company but in the last few months something happened causing the owner Jeff Fulara to be accused of actions such as overcharging clients, falsifying material orders, and pocketing employee taxes, healthcare premiums, and childcare support which caused most of his employees to leave him at the beginning of January. I cannot speak directly to those allegations, but can say Jeff stole my identity and accessed unauthorized loan funds thereby commiting credit fraud. He has yet to pay these funds back and has gone radio silent since 1/10/20. My wife and I initially engaged Jeff and PBC in early 2018 to do a fairly extensive renovation. We took a long time on the design phase and everyone was very accommodating to our ideas and constant "what if" questions. We began the 1st phase of the construction in October of 2019 that we financed through an innovative company known as GreenSky that partners with contractors to provide financing solutions. So, PBC was our dedicated merchant to which the loan funds could be used. We authorized 3 separate charges on the loan through PBC for this work and everything went smoothly. When we began discussing another phase of work in December of 2019, a large amount of money was asked for up front to which we weren't aware of the cost until a contract was sent over and we balked at it. However, unbeknownst to us, PBC preemptively and without our authorization had kept information from our prior loan transactions and charged the asked for money, $5,508.75, on 12/29/19 against our loan when they sent this initial agreement over before it was signed. After getting some protective clauses written into the agreement it was eventually fully executed on 1/1/20, still without our knowledge that they had charged our loan without authorization. When we finally discovered they had taken over our account and accessed monies without our consent, it was 1/6/20. We requested a resolution to the situation as Jeff's actions pertaining to his other customers and his employees came to light. Without a response for 3 days after our request for a resolution, we demanded the money back and severed ties on 1/10/20. We have not heard from Jeff since and gave him until 1/17/20 to return the funds. Do NOT engage with Jeff or PBC at this time.
The entire experience with Window Nation was great from the time I called for an estimate to the installation. Everyone was polite, knowledgeable and efficient. I would definitely recommend Window Nation.
This isn't the first job I've asked Fresh Coat Painters to do for me. Our schedule was dependent on the weather, and last year it was reported by the National Weather Service that we had the wettest year on record for our area. Our schedule actually took an entire year to get around to painting a de... more
Window Nation did everything they agreed and said they would do. The product was better than expected and the final installation went very well. It exceeded my expectations on the appearance of my house.
Dan, my installer, was great!
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