I'm satisfied with the reroofing job that Oviedo Roofing performed. The crew was on-time both days and were courteous, professional, and organized. They were meticulous in handling areas of the roof deck that needed replacing with sending photos and what they found, both before and after repairs. They appeared to be running low on materials, but when asked, they had already ordered more, which arrived without impacting the work progress. They did a fairly decent job of cleanup with sweeping the ground with magnets to get nails and metals, though I'm still finding random nails 9 months later. The only reason I'm giving 4 stars is that they struck a refrigeration line for my AC, even after taking them into my attic to ensure there weren't any obstructions to the reroofing process. They adjusted one water line, but didn't move the AC line, and of course, hit it with a nail. Granted, the refrigeration line should not have been as close to the roof deck as it was, which was the fault of the AC company that installed it (less than a year earlier), but that didn't change the fact that I had two contractors pointing fingers at each other and I'm left with another $1000 bill.
They were efficient, timely, friendly, and very respectful of my home. They took extra precautions to make sure I would be safe going in and out of the home while they were working. There were extra precautions taken to protect my shrubbery. They kept me well informed.
They did an excellent job, were prompt, and clean. They did what they said they were going to do when they said they would do it. I highly recommend them!
Their services were excellent.
Recognized Excellence - Walker did an excellent job supervising the crew.
I'll highly recommend Oviedo roofing to anybody..best experience I had with any roofing company ever.. S
The foreman left two young men and two young ladies for my re-roof project. Took them 6 days to get it done. Other roofs in my neighborhood required only half this time because whole teams were sent.
Very professional manager and crew and also met deadlines
My husband had recently passed away so I was on my own in moving forward on this job. I had lots of questions and everyone was always ready to help
The whole job went smooth. They kept us noticed on the wood they used that was rotted So there were no surprises
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Oviedo Roofing Enterprises Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys