Customer service needs better communication. There is a lack of responsiveness to emails. Worker vaped on front lawn. Too expensive: The cost could potentially be justified with better customer service. Told my tree had to be cut a little but was cut down low.

1) I was confused with another client when trying to be scheduled after deposit
2) I was switched between "handlers" when trying to be scheduled
3) I waited for weeks for photos/ payment link for the job after completed. Eventually I got the photos and received a payment link. I asked via email for them to confirm the amount owed and one of the receptionists called instead of sending and said :"thought it would be better if I called". After our call in the morning when I mentioned I would call back as soon as I got settled with my infant, I received a second call from Phyllis the same morning to collect payment. She was able to provide the information needed (the amount) for the invoice/payment link. I was in constant contact with Jamison via email/ phone and wanting to get the account paid after receiving proof of work (photos) which I received right before they reached out and asked for payment. I felt treated like I wasn't trying to pay them when I'd been trying to pay them for weeks. Then after they were paid, I received a blanketed "sorry for the confusion email" and nothing since.
4) I also requested a follow-up on an issue one of the workers identified while working on the property. I asked multiple times as I was still waiting on Photos from the job and I still haven't received a response on that issue from Kyle.
5) Not a huge issue as the work seemed efficient but one of the workers was vaping on my front lawn. As I have children, I did not feel it was appropriate
6) I was quoted less prices but I went with Jamison because at the time I believed in their quality after the reviews I read and interaction I had when I spoke with Jamison years ago
7) Lost most of our tree in front of home

The work was done quickly and efficiently. The area was cleaned up meticulously at the end. I cannot recommend Jamison enough.

Follow up work was needed immediately after completion. The actual hardscaping was done in August and they did not come out and finish it until November.

Explain step by step more detail about project

I used Jamison Home Services to conduct a basement proofing project. I was pleased with their professionalism, responsiveness, and their quality of work.

Their customer service goes above and beyond. I never have to question what's going on. They keep me informed. They are all exceptional. They are a good company and I would recommend them to anyone.

The service was very professional, and the technician was of high quality.

Your man was very helpful and very professional

Friendly , knowledgeable, neet

Efficient, knowledgeable and well-mannered. Basement work was done beautifully in one day, and all debris was removed, leaving the area spotless.

Their follow-up attention to detail and professionalism

Very professional from making the appointments to the staff that came to our house.

Their work is very professional and they were able to address our issue very quickly and for a fair price.

The finished job looks perfect 6 months later

They were great, fast, and professional. I will look to them again when it's time for a chimney cleaning.

Denny is the best! Super helpful about listening to what I needed and the guys did a great job! I highly recommend them!

Recommended to me by my neighbor, and I was very pleased with their work on my chimney.

They were all around excellent from customer service to quality of work to clean up

They were very professional and you could tell they were highly skilled experienced in their field.

Jamison Home Services did a great job. They were very thorough and easy to work with. I'm very pleased with the work.

They were very efficient and clean.

I think they are professional. I didn't have any problems with them.

They are professional and know what they are doing.

Jamison Home Services was thorough and knowledgeable. The employees they send out are very knowledgeable and courteous.

Jamison Home Services was responsive and professional and was in range price-wise.

Jamison Home Services was quick, fast, and a good price.

I had Jamison Home Services do the annual inspection of my fireplace and chimney. Their technician was professional, personable, and thorough.

He explained what he was doing at each step and took pictures of everything for my benefit.

I can highly recommend this company based on my experience.

Professional staff who completed quality work on schedule.

Great professional trustworthy service and technician!

The estimate was fair, the workers arrived on time and they were very careful to contain any mess and left the property in better condition than they found it. Workers were very professional, answered all questions thoroughly. Very happy and satisfied with the entire experience.

Very kind

They did a great job. The windows look great.

The men arrived on time, worked the entire time they were here, were very cordial and professional, and did a beautiful job.

On time... looks great.

I would definitely recommend Jamison for basement waterproofing as well as egress window installation. They were prompt and professional throughout the process.

From start to finish, communication and professionalism was terrific. The entire process went incredibly smooth.

Prompt, professional and thorough

Workers were on time, clean and the job looked great when done.

Job well done. Good quality workmanship. Friendly staff

Jamison Home Services was professional and prompt.

They were good communicators, they have good price, very professional and I would highly recommend them.

Had a radon issue and the radon company recommended Jamison for their workmanship and I see why. Great job and radon in the house fell below 1.

Am recommending them for my daughter's home

Professional and reliable

Too expensive

Responsive and clear communications.

I will recommend Jamison Home Services because they are very friendly, on time, and thorough.

Jamison Home Services are very careful and do good work.

Work done efficiently

Everyone was professional, knowledgeable, and friendly. The work was well done.