Mark Wilkenson was our superintendent. He was invaluable to the project. He successfully worked with the subs to coordinate their efforts and their timing. He sincerely values the customers' opinion, and does everything he can to meet their we expectations. The subs for the tile and stone work were excellent. Perez was also efficient and thorough.
All areas were well done. The job supervisor, Mark Wilkinson, does an exceptional job coordinating all the subs.
I have been in the house for a year now, full time. So the area that impresses me the most is their durable build quality. I am having and i have had no problems. The other area that is worthy of mention is the attentive service of the client team at Harwick, the on site manager, the office manager and all the people devoted to my project. Astounding service.
Use Harwick Homes, you will be happy. Call me for a reference - 914 714 8889.
the company and all it's people are trustworthy, realiable, do what they says they wil do, and stand behind to challanges in order to get the subs. to do their job in a timely manner. I felt comfortable that things would be done right without me having to check on everything. Their process, procedures and people make it a pleasure with a pleasing experience to build a home. After having built 3 homes in our prior life I feel I can make a value judgement in comparing the process and I found this project with Harwick to be the best I have witnessed.
This is the third home my husband and I have built and is, by far, the best quality we've ever had.
I was most satisfied with the job supervisor, Jim. He took all of the headaches out the project. Kathy was a super person. She handled all of the liaison work.
We love it. It is better than our expectations. The quality is superb.
On site supervisor earned high praise-- follow-up ' I'm on it' consistantly was the initial response-- superb attention to detail -- expert supervision of all subs-- Mark attended to our home requirements just as he would attend to issues around his home. Shane led us thuough the 'process' with precision, confidence and good humor.
Mark kept things moving and checked in with me frequently. He had many good ideas. Kathy kept me updated with pictures when I was not in residence.
Quality of result is phenomenal! The superintendent Phil is very professional, courteous, responsive. Head of remodeling division Shane is a joy to work with, great people skills and construction knowledge.
I would highly recommend Harwick. Great Company and great people.
They are professional. When we dealt with them when we were here, everything moved beautifully. I'm very satisfied
Supervision, attention to detail. There was lots of activity everyday on our home. Preston Brown was fantastic- was on top of every aspect. Excellent subs - especially the Trim, Tile, Stucco and Roofing companies. It was a very large and complex home completed in 18 months with almost no punch list and almost two years later - there are almost no problems.
The ease and organization of the whole project. Everything was explained and designed before we started. We left for the summer, trusting that everything would be great and It was!!!! We returned to an awesome addition to our home and lania area.
The overall project came out fantastic.
The people have been very helpful and great to work with.
We remodeled our new home and we were not on sight or even in the area. Harwick could be trusted to make solid decisions, communicate effectively with us and to take care and extend courtesy to our already existing structure and posessions. We had no concerns about completing the project from our home in Wisconsin, as Harwick was so trustworthy and professional.
Workmanship, completing project on time, quality, knowledge and expertise of building process in Florida, reliable and honest workers and subs, excellent job on our home, I couldn't be happier with your product.....
Mark, Kathy & Preston have made our "Dream Home" a reality! I was so concerned that building a custom home from 1100 miles away would be a nightmare. It was the exact opposite! They guided us carefully through each step of the project, helped us stay within our budget, solved any issues that came up (very few:), and were a joy to work with! We love our new home & have already recommended HH to several neighbors. This has been a delightful experience & our new home is a showplace! We can't wait to have our friends & family come to visit - they may never leave!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Harwick Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys