My grass was garbage when I received the house and I was told it will grow in a week or two...never did,its dead
If I were to refer a friend, I would encourage them to hire someone to walk with them during their home inspection. Since closing in January, we've have noticed a lot of "sloppy" work. Unfortunately because we didn't see these items during our home inspection, and they are not "warrantable" items, Grayhawk is not required to address and it's unfortunate. I wish I would have educated myself more about what to look for during home inspections.
We loved the house.
During the walk thru. Buyer had to find imperfections instead of a quality control person doing a walk thru before the buyer walk thru. I'm finding imperfections that should have been caught by the builder/contractor.
One of my friends recommended them because I was looking around. This home has a unique cottage look from the outside. I liked the setup and it was completely done and everything was to my satisfaction. One of my close friends for 15 years said Grayhawk built her home in Middleton, GA. The quality she was telling me about is what sealed the deal for me. They provide a year's warranty if anything goes wrong structurally, within the warranty, so that was plus. It was a plus that they not only take care of the warranty, but they also pay closing costs. That is the most positives that I have seen. I said yes and that it was a go. I looked at many homes and was about to close on two, but I wouldn't be happy because I would have to do too much upgrading. They have a unique house and I am a unique person and that is why I bought his home.
They have great choices to pick from. The houses are built nicely and built to last. They use great high-quality products and materials.
I love the open floor plans.
Start to finish great experience.
Yes, they built a beautiful home.
I don't think I would recommend this builder.
The building superintendent came and resolved all the problems.
The homes are beautiful and very nice quality, but the communication between Grayhawk Homes and ourselves has been less than what we expected.
There were a few finishing details that were not finished in my house. I wasn't able to notice them until I was living in the home.
I'm having issues with the craftsmanship.
Only 4 stats because of Columbus
Working with Grayhawk Homes was a horrible experience from day one.
We had some issues in the beginning as far as communication, so i had to go my self to the office to correct some things which was an inconvenience.
The constant threats and changing the terms of contract were constant. The rudeness and attitude of Roseanne Erickson was extremely unprofessional
Poorest quality of materials used. Cupboard wood piece fell out from corner fill area. Grout in bathroom floor tiles and in fireplace already chipping and falling off. Even the tree planted in the back yard died after 1 year. Would not recommend using Grayhawk
I was satisfied because it was a very easy and fast process.
They would not answer questions I had at the beginning of the process they kept talking about how busy they were. They wanted a fee before they would answer the questions about upgrades. Its like they did not care because if I did not buy it someone else would and they get to keep the fee. Totally nor fair to have that attitude. At least that is how I felt. If you are that busy then you need to hire more people in order to provide better customer service.
I have had a great experience.
They did what was promised!
I love my house. It is a beautiful home.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Grayhawk Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys