Dulles Kitchen & Bath

The quality of work was exceptional, their timing was great, they came when they said they would, and communicated effectively.

We researched different companies and Dulles Kitchen and Bath had the best overall reviews when it came to: customer service, quality of work, efficiency.

Additional Comments

So far so good with the quality. It has been about two years now and we have not had any issues. I thought they were very responsive, professional, and again I really enjoyed working with both Onika and Ali.

I feel like the designer didn't take initiative, and didn't seem personally invested in our satisfaction.

Areas Of Satisfaction

I am satisfied with the quality of the cabinets.

Recognized Excellence

Kevin Cookmyer was very professional, returned calls promptly, followed up after completion to inquire if there were any issues and was extremely helpful throughout the entire process.

nOT AT ALL OWNERS AND OPERATORS TALK TO YOU VERY ROUGHLY

Areas Of Satisfaction

Communication, price breakout, quality of work

Very unprofessional and dramatic project delays. I am very dissatisfied. It was supposed to be a one month project and it's going on 11 months now.

Quality Of Workmanship

I had to have DKB come back to fix a few things, but their overall workmanship was good

Areas Of Satisfaction

I love my new kitchen

Areas Of Satisfaction

I am satisfied with their attitude and the time they spent to show me their products. I am also satisfied with the follow-up to replace the damaged sink.

They gave me a time line of one to two weeks. It ended up taking double this time.

Safe

They had an inspector come in to check things.

Quality Of Materials

I was on a budget and they did a great job of doing a nice quality job for my budget.

Schedule

The workers were here when they said they would be and if something came up I was notified in advance.

Quality Of Materials

The quality of the materials was​ good.

Areas Of Satisfaction

The finished project came out phenomenal.

Quality Of Workmanship

The quality of the workmanship was excellent.

I did recommend a friend already who used them for their entire kitchen remodel.

Recognized Excellence

I think Ali was great! I don't remember the carpenter's name, but he was really good. Ali was onsite whenever needed; he was an attentive project manager!

Recognized Excellence

It has been a couple of years and I cannot remember the name of the guy who helped me but he was really good! Everyone there was really helpful and knowledgeable!

Areas Of Satisfaction

They exceeded my expectations! The guy that did the backsplash and grout work did a really good job.

Recognized Excellence

I would like to recognize Sinan for his exceptional service. I would also like to recognize the person that did the labor. They were both very good.

Areas Of Satisfaction

When we wanted to get things done for our microwave, we weren't happy with the first layout. They made adjustments and were very creative with their problem solving for things that weren't expected. They were very flexible and willing to work with that.

Additional Comments

Very good job! Good company!

Recognized Excellence

Johan has been very accommodating and helpful with a couple of the problems that we had. They are coming back out a year later to fix a couple of other things, so they stand behind their guarantee. They are also going to be doing some more work for us.

Areas Of Satisfaction

We thought their finished work was excellent!

Areas Of Satisfaction

Everything was explained nicely on a daily bases. Questions were respected.

Areas Of Satisfaction

The quality of the work exceeded my expectations.

Recognized Excellence

I would like to recognize Yohan, he was out project manager.

Areas Of Satisfaction

They met or exceeded my expectations in all areas.

They were very helpful with both stone and appliance selection. We had a difficult cooktop and vent installation which went smoothly. Great service!

They did a good job

Clean

Yes

Areas For Improvement

Had 3 rooms refurbished; the first (a bathroom), the clean-up wasn't good and the tile work left a lot to be desired. The work and cleanliness on the other two renovations was very good.

Areas Of Satisfaction

Generally, good workmanship; designers and were very knowledgeable and helpful.