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This has been our third major home remodeling project with Glen since 1998. We have had Glen do complete gut and remodel to our main bathroom, the basement whichtrueadded a master bathroom suite for our 2 teenage daughters.This last project, our kitchen was stripped top to bottom, he & his crew ins... more
Wow! What a quality experience from start to finish. Mike and his team are knowledgeable, efficient and organized, just like my closets... :) A very pleasant experience all around - thanks Carson Closets!
We have had them for years. Ravinia Plumbing & Heating Co. is a good company to work with.
I gave up on my insurance claim and Legacy Restoration came in and took me all the way! From calling the insurance and everything.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of CertaBuilt LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys