Process was complicated but in the end installation was done well (hanging wires after initial install were fixed in timely manner).
Boston Solar was very easy to work with and very professional.
2 years in and we couldn’t be happier!
Very Professional!!!! Highly reccommed
Boston Solar was reliable and easy to work with. They did all of the legwork and once the work was started it only took a day and a half!
Their customer service was absolutely outstanding. The helped me to understand the incentive programs and the work was very clear. I felt confident in what they told me.
One year in, everything is working great!
Great service and follow up!!! Highly recommended
Excellent service and install, we've recommended Boston Solar several times as the best solar installer out there.
I would recommend Boston Solar to a friend
I spent a lot of time doing my research about solar companies. Initially I was going to work with different installer, but the sales person told me that their only competidor was Boston Solar. With that, I decided to ask Boston Solar to come home and bring information, and was very impressed with the clarity of information they provided every time I asked.
They were extra informative. They were prompt and knowledgeable. They cleaned up behind themselves.
They did an excellent job. They are very professional and very clean. The quality of the product is good. They use LE and like the product.
I found Boston Solar's staff to be very accommodating, helpful, and responsive. It was really a pleasure dealing with them.
Very professional! From my first call to them, through the entire process. Great job
Definitely. Top notch firm.
Service was professional overall, from the sales process, to the project management, to the technicians.
They were great.
Boston Solar found a plan that works best for me out of the other companies I talked to. I highly recommend them.
My solar panels are now several years old. Hardly noticed any longer and they have been very effective in eliminating utility cost for one of the condos in the home. I have recommended Boston Solar to many people since the install several years ago.
They are great people to work with!
The Boston Solar team was knowledgeable and professional from start to finish. They were proactive in communicating and explained the process in detail and answered our questions clearly. The workmen were efficient and professional, even taking the time to introduce themselves. It was an easy experience and we even got up and running sooner than was estimated.
I would definitely recommend Boston Solar in the future. Their quote was in the middle of those I received. They were however the most attentive and upfront company I talked to. There was no pressure and they answered all questions I had. When the installation was complete and operating, they came to the house again to explain all the equipment and setup the app to monitor the system. I had another company who quoted price after a quick phone call but never came to the house. And another that was late the two times he and recommended a system that was much larger than I required. While another came to the houses and was pleasant but then disappeared and didn’t contact me again for 3 months.
More than a year in, I'd still recommend Boston Solar. My solar production for the year came under expectations and they sent out the guarantee payment quickly after I reached out to them. Tom S. has always been super responsive to all of my questions, even after a year! The team continues to meet my expectations.
I have already recommended Boston Solar to two other families in my town. I was impressed by the information related to the plan and design. The installation was professional and I appreciated the follow up done with the town and electric company to move the process forward.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Boston Solar as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys