I NEVER post reviews. Mainly because I’ve never been impressed. Also I can’t take the time to post a poor review. This experience was different! I’ve NEVER BEEN MORE IMPRESSED!!!
The installation crew was very professional and courteous. They were very competent with the installation of the equipment and commissioning of the system.
From start to finish, the employees at Boston Solar were professional, courteous, extremely knowledgeable, and able to translate complicated systems into something we all could understand.
I would tell friends that the quality of the design, equipment and installation was very high. However, I would caution them to ensure absolute clarity around the various incentives, rebates, etc. that may apply (I was given erroneous information – a credit against my electric bill was represented to me by Boston Solar as a cash rebate) and also to insist that Boston Solar commit as part of their contract to perform the work in conformance with all applicable OSHA rules and regulations. On my job, none of the workers used lifelines and harnesses and a worker fell off the roof and was severely injured.
I am likely to recommend Boston Solar to a friend. Boston Solar, from the beginning to the installation to the finished product, the communication has been wonderful and great. They guided me through the process step by step. The crew communicated with me effectively. They were very professional. The work was done quickly. I was extremely satisfied.
every interaction with customer facing team members was a positive experience. They are professional, courteous and thorough
I had issues with every aspect of the project from design to install. Staff was very friendly.
Boston Solar personnel have been great. They followed the schedule they established from the initial visit through permitting, installation, and inspections. They had done a fantastic job and give me a long tern saving on electric cost.
Why I Chose Boston Solar Over Four Other Installers Right from the beginning Boston Solar was superior. Previously, I had gone through the preliminaries with four other solar companies to no avail. The Boston Solar sales rep was different. His presentation was more proficient and his spreadsheets and graphics were much clearer than the other companies, so I was able to easily see my system's output and costs, my rebate options, and my long term benefits and savings. He made it easy for me to quickly find financing for my project and hook up with a lender that offered terms I liked. The project coordinator, who oversaw my installation stayed in close contact with me by both email and phone and promptly and expertly answered any questions I had. I especially liked that Boston Solar was based in Massachusetts, only 30 miles from my home, and that they had installed more solar home systems in MA than any other company. I felt confident that if I needed repairs or servicing in the future, they would be there when I needed them. The installation of my 32 panels was done by a crew that clearly knew what they were doing. When they came out to my house, they went over with me what they were going to do before proceeding. Afterwards, they made sure I was happy with my installation. I did notice that four of the panels were not positioned exactly where I wanted them. But, no problem, within a couple of days, they came out again and repositioned them. In every way, I am thoroughly please with my experience with Boston Solar and I highly recommend them. They were courteous, professional, efficient from start to finish.
Going solar is a big decision. I highly recommend Boston Solar to help you through the process. I really liked that they are local to Massachusetts, low-pressure sales and excellent customer service.
We've got panels that aren't working and for the last 2 months, nothing has been recorded. We are supposed to not be getting an electric bill, but we still are. The first month we were credited $23 but this month we owe them $50. The fault line on the box is on and the box isn't taking recordings.
Already did recommend them to friends and neighbors
Very professional and completed the project work in a timely manner.
The solar install job was done very efficiently and in less than a day without any problems. The plan was explained the first thing the crew arrived and even accommodated several requests to try to give room of the expansion construction on one side of the house. Will definitely go back with Boston Solar if I ever have another house for another install.
I could not be happier with Boston Solar - from the salesman to the installers to the customer service personnel - a top notch firm !!
Great company to work with . Mali carried the ball from start to finish without a a hitch. Josh is very well informed on system benefits, and very responsive.
Great company, great customer service. They did everything they said they were going to do. The only hold up was getting all the inspections done in a timely manner through my town. That had nothing to do with Boston Solar
they are very nice but sometimes it requires multiple contact to get resolution to issues
They were extra informative. They were prompt and knowledgeable. They cleaned up behind themselves.
See "Hap's Boston Solar Experience" at SolarReviews.com.
Great job all the way through glad we went with this company.
Yes I will recommend Boston Solar to a friend. Despite the "bumps" in the road we had they were a good company to work with.
Definitely. Top notch firm.
The entire project has been handled professionally and we are extremely pleased with the end results.
Boston Solar did a good job overall and I am happy with the system so far. Can't wait to see how it will produce over the next year.