Fantastic team member to work with
They were very helpful and knowledgeable and patient all through the installation process.
Yes. Overall, everyone was willing to address my questions and the work was done well (from the homeowner's point of view).
The most important part to me is when a company attempts to solve issues to the best of their abilities when they inevitably come up and communicates that to the customer, especially in a large project like this. Boston Solar achieved this with flying colors.
boston solar is a company that stands by there work job was done on time and has been a pleasure to work with
Overall, Boston Solar did a good job keeping us in the loop with the project in terms of communication. They were able to provide us with timely updates on the current status and any difficulties they ran into. The performance, so far, seems to match what was described in the initial discussions, and working with the representative was a pleasurable experience. They were very professional and cognizant of any questions we had and answered them satisfactorily. They also followed up on questions we needed answers to. We don't have any complaints with Boston Solar.
We are highly impressed by Boston Solar's quality and would recommend them strongly.
Given the condition of what has been happening with COVID-19, it took a little time to get it done. I signed the agreement in November and it took some time to get it done.
Boston Solar is a very professional organization. Our experience has been very satisfactory. In the current difficult situation with restrictions resulting from pandemic, they have managed to complete the solar installation and approval from town and utility in a timely manner. Their staff has been professional, knowledgeable and responsive to any questions. The system is now operational and generating electricity.
We’ve already recommended Boston Solar to several people and will continue to do so.
Yes! Great Job by Boston Solar Team! Sales, Project Coordinator, and Install
They had the strongest proposal. (Pre-covid), they were the only ones that said they wanted to come out to the house BEFORE presenting a proposal. None of the others offered to come on site until they had created and sent me the online proposal. We had very productive discussions in the first onsite meeting.
I already referred a friend to Boston Solar and she signed her docs to have solar installed with Boston Solar as well
Low pressure sales process based on facts, detailed support throughout the process, and timely and professional installation. I have already recommended Boston Solar to several neighbors.
Awesome team! Great service and quality product. They walk you through everything and make it very clear. I love saving money!
We've been completely satisfied with their work. Boston Solar did a great job coordinating the whole project.
They were very accommodating. They came a long way to help us jump through hoops on the computer that we weren't able to navigate.
I would totally recommend Boston Solar to friends and family.
After an extensive research Boston Solar was my final destination. Very happy with my decision. Great from start to finish.
From the minute we started the process with Boston Solar it was professional, clear, concise and thorough all the way through till the very last step. We have recommended to many friends and family to look into getting solar before tax credits are gone and to use Boston Solar!
They were very professional and easy to work with. I did not feel like I was being taken advantage of or sold something I did not need.
We interviewed several companies and Dan was by far the most informative and thorough in his presentation. He was personable, professional and extremely responsive.
Very professional in terms of installation, communication, attention to details. Can improve timing. Started the project Mid October’19 did not get system installed until March 6, 2020. Which is almost 5 months. The system did not get turned until late March ‘20. Was promised 2-4 months turnaround
We had a wonderful experience from start to finish. Highly recommend.
So easy to work with and guided us through the entire process
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Boston Solar as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys