I've already recommended them quite a few times.
We selected Blackline for the renovation of our kitchen and family room in a 100-year-old Tudor cottage. From design through completion, we were pleased with their planning, execution, and communication. They are singularly focused on the quality of the work product, and were excellent at listening, problem-solving, and following up. Unusual weather conditions delayed one of their contractors, leading to a small delay in completion. The project came in right on budget. Throughout the seven-month project, they always kept us well informed and met or exceeded our expectations. We love our new space and would highly recommend Blackline for any renovation.
I am currently doing a project with Backline Renovations and this is the second time I have used them and they continue to do a great job.
Exceptional experience with the team at Blackline. We'll be working with them on our next project!
The experience with and the work from Blackline Renovations was the best possible. working with them was super easy and final product was impeccable.
We are starting phase 2 of our project. We received a couple of bids and once again - Blackline Renovations will begin working on our home in January of 2014.
Overall, a very good job completed in a timely manner. We were very satisfied with the final results. I would recommend Blackline Renovations company to a friend.
Blackline Renovations did a top notch job from start to finish. Everyone connected with them is extremely professional and skilled at their job. I plan on using them again in the future -- they were exceptional!!!
Overall, Blackline Renovations provided a detailed cost, scope, and schedule to which they managed well. We remained informed weekly or more as needed, and the project progressed according to plan. We are overjoyed with the results, and we truly love settling into our newly renovated home. We know that with Blackline Renovations, we have added significant value to our greatest asset, and we have a much better house to call home as a result.
Blackline Renovations made what could have been very difficult for a family with 3 boys, age four and younger, very seemless. At every turn they made sure to meet our needs with the job and as a family with young children going through remodeling. It worked out great for us and we love the work that was completed!
Blackline Renovations demonstrated that remodeling without tears is possible! We went from ugliest bathroom on the block to a beautiful period-inspired hall bath with chracter and charm. Chris and team went out of their way to make sure my design ideas were executed and my expectations were met.
Blackline Renovations was thoroughly professional. The project was completed on time, on budget, and with the highest possible quality of professionalism. The few minor problems that were encountered were handled quickly and completely. If I do any building or projects in the future, I'm calling them.
Communication was and continues to be excellent. Any issues we encountered during the project were explained to us in terms we could grasp and understand. They did an excellent job overcoming any obstacles they popped up during the project.
Chris and his team have real integrity. Communication was and continues to be excellent. Any issues we encountered during the project were explained to us in terms we could grasp and understand. They did an excellent job overcoming any obstacles they popped up during the project.It was just a great overall experience. I've done remodels before and always came away with questions and specific regrets. That certainly was not the case with this project. I'm confident in the decisions we made during the course of the project and I'm very satisfied with the value we received.
Chris Black is a strong communicator and a real professional. His subcontractors are top notch as well.
How painfree the remodel was - we were just amazed at how he kept us in the loop of everything that was going on. If they saw something that needed work to pass inspection in our prospective sale of the property, they let us know and we really appreciated that extra help.
Excellent, excellent, excellent! Always exceeded our expectations and great communication!
They adhered to the schedule, were extremely clean, and very gracious people.
They did a great job and they were very, very good to work with.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Blackline Renovations as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys