Ayoub delivers high-quality services at higher than average prices but guaranteed satisfaction.
I have used them for years. They made an incredible mess.
Very professional and courteous service. Excellent job.
Chemicals are child- and pet-safe, and they are very thorough about what they do.
You were professional and did a great job.
The people who came and did the prices, I don't think they were up front about the charges.
They did a great job in a timely manner
I have been using Ayoub Carpet cleaning services for many years but I'm not sure I would recommend this service to others. I have not done enough comparison shopping to know if the prices are fair - they seem very expensive - almost the price of buying a new rug. I also rarely get called to advise that the rugs are ready to be picked up. I usually have to call many weeks after I put them in for cleaning to find out they've been ready for pick up. Although I would like to use the free pick up and delivery service, I have tried to schedule this but they are not able to advise when they will come by until the day of and, with a 30 minute warning, it makes it impossible to plan anything else on that day.
I recently had two oriental carpets cleaned and purchased new carpet pads at Ayoub. First, customer service was welcoming, helpful, and delivered as promised. My carpets look new, and the pads are what I needed. Additionally, I was pleased at their pricing.
Great experience from start to finish!
I have always found Ayoub to be a top quality operation. The people are great and the service is terrific. They will be the first place I shop when I next need carpet or flooring.
Bottom Line Up Front: The installed carpet looks nice, but the process could use improvement. The carpet installers were very task oriented, which is good, but they were not particularly friendly. They seemed to want to get the job done and get out. They did not wear shoe covers whenever coming in from outside. When my wife asked them if they had covers for their shoes, she was told they never do that. I believe if someone spends thousands of dollars for new upstairs carpeting, it should not be walked all over with shoes that had been worn outside. Fortunately there was no noticeable dirt on the carpet, but I still did not like the idea of someone wearing outdoor shoes on our new carpet since we as a family do not wear shoes inside the house. After the carpet was installed, one of the bedroom doors was impossible to open or close because of the height of the new carpet. That was not the installers' fault, but the person who had placed the hinges too low on the door in the first place. Nevertheless, they did not say anything to us about it before leaving at the end of the day. We discovered it after they had left. Perhaps the most disappointing part of the whole experience, though, was that no one from Ayoub followed up with us to ask us what we thought about the new carpet installation or if we had any questions. It seemed like they had gotten their money and were done with us.
They were recommended to me by my realtor and they met or exceeded my expectations. I was operating on a tight time frame and they got the job done expertly & on time.