The windows were way over priced for what I got I ordered basement windows and was told the would be similar to what was there and they are not the window pains are much smaller then what was there we reached out to window nation to our sales person lot rectified this issue and have been getting the run around we asked him to speak to a manager and have been waiting over a week now the customer service is horrible and are still waiting for answers

They need to clean the windows better when they leave. They leave fingerprints all over them. I didn't like that.

the gift card $500 was promised for restaurant but came in for windows and door. we can never use it. that's not honest
three people showed up to do windows, as soon as I left for work, half hours later, two left and only one was doing the windows and the only one who spoke English was home talking to me on the phone. I thought he was working at my house.

Excellent quality and service

They were supposed to come back to replace a scratched window and repair things the work crew left wrong, but nobody came back or contacted me.

I love the quality of the front door and windows. They are the best windows I’ve ever seen.

Salesman did not mark windows to be replaced correctly and this led to confusion. The confusion was recognized immediately. The salesman refused to meet me at the home to walk through to ensure that no mistakes would be made. I next notified the salesman when the installation crew arrived and advised that they did not have a window for the master bath. I knew something was wrong. I called the salesman to advise. He said that he would look into it and call me back. He never called me back. Several days later I called him again. He told me that he was on vacation and asked that I called him back the following Tuesday to remind him. Windows that were supposed to be replaced were not and windows that were not supposed to be replaced were. Nobody at Window Nation help me with this problem The problem was ignored. All of my efforts were wasteful. The salesman was disrespectful on the telephone and tried to blame me. It was his carelessness that led to this situation. I do not anticipate that it will ever be resolved.

I would highly recommend window nation.

Arrived on time, very knowledgeable installers

Everything from my sales rep to the service team and installation and product quality was excellent.

Staff was professional, respectful and did a fantastic job. Windows are absolutely worth the money great investment.

The crew was prompt, friendly, and efficient:)

We were upset that only one installer could speak English and they wore nothing that said they were from Window Nation.

There is a hole in one of my screens and a ding mark in the glass of one of the windows and I call and call and get no answer to the number they sent me. Please help!

Every moved swifty and they were the most affordable option for our project

Very easy to work with from the estimator to the scheduler to the installation crew .

Every step of the process was meet with my highest expectations!

Workers were very polite, very professional and hard workers

Both the sales person and the measuring tech missed measuring a window in the basement. When I called (because they never reached out to me) they sent another sales person and are charging a ridiculous amount for a small window. I feel taken advantage of and it doesn't sit well.

Sales experience was very pleasant. Jim Doyle was very professional and made several helpful recommendations. We signed the contract on 9/24/25. After that, it took almost three weeks before the measurement tech showed up - much longer than originally indicated. Installation was scheduled for 11/19. The installation team arrived as planned, but it turned out that many of the measurements had been made incorrectly and the installation was cancelled. New measurements were taken and windows were successfully installed on 12.20. The entire process took three months.

It was an absolutely excellent experience from start to finish.

Marketing fell through on gift card incentive for appt. Company did not communicate effectively with installers, and parts were missing during installation, likely not ordered with window manufacturing for custom glass size. New windows from this company use a visually unappealing J channel above the window. I wasn't expecting this so I doesn't match other new windows from a different company.

Quick and efficient installation.

very professional process and competitively priced for a great product thus far

Great customer service. Installation team was polite, professional, and cleaned up everything when finished.