Getting a quote for 0 boards replaced and ending up replacing 50 was my only complaint. It added over $4000 to total bill.
Good service and excellent work needs to be shared
So, yes.
The whole thing was very flawless and quick, and they communicated very well on the phone when they were coming, so I was very happy and pleased.
Victors has high quality people and a high quality product.
Send somebody here I can talk to.
I question whether I really needed 22 panels of 4 x 8 plywood panels. I am questioning if it was really necessary.
Very easy to deal with and respectful to all my questions. Appreciated the before & after explanation.
everyone knew their job and did it well
You were over priced with the work and there is no guarantee for the work that was done.
I have already called them and told them how much I liked the work that they did.
I would recommend you, but I would let them know you are very expensive. The work was good, and the clean-up was good. It will be excellent once my camera is fixed and they compensate me.
When I first noticed the ad, Victor came across so well on the television as really caring about the work they do, and that it meets the customers' satisfaction. It gave me more confidence in making a decision to go with Victor's Roofing. So, I give them a five.
And you know what? His strong ethics trickle down to the employees. They see their boss work hard and try to always do the best for the customer, and do the best work. It is reflected in the workers because he was such a good teacher.
I would not recommend them.
I already have!
Yes I would recommend. Everything was very professional and I was treated as a valued customer: a person answers the phone- no waiting; they are all polite and welcome my questions; they show up on time, they follow up, the quality of work is outstanding, along with work ethic, have excellent communications and address concerns, fully accoutable and pleasant.
Very good performance and efficient process. Completed the job in less than 1 full day. Excellent clean up. No trace of them being here other than a beautiful new roof.
I was impressed with Victors' throughness. They were very knowledgeable and upfront. I felt very comfortable going with Victors, and I was actually impressed with the work afterwards. The clean up was excellent, the quality of the roofing was great, and it seems that they have taken care of the overheating upstairs. I'm pretty happy!
So happy with the work and clean up.
Customer service issue
The error on the crew chief's part was that he did not let us inspect the damaged boards that he replaced and charged us additional money. The crew was competent and respectful and quiet as they went about their work. The cleanup was excellent.
The whole experience was quite positive, from the initial contact, sales visit, scheduling to the actual day of installation. The crew clearly knew what they were doing, went through the steps of protecting our house and property, stripping the old roofing, prepping and applying the new. The whole crew pitched in to the cleanup. I think I've only found one roofing nail so far and a few very small pieces of shingle material.
Overall we would recommend Victors
I would recommend because of the 21 check point where they showed us all the issues with our roof. And what a great job they did to fix it
Agree
They were great. They were very nice young men. They did a great job. I would have them do anything for me again.