About this company
Windows Hawaii
Aloha! We'd like to share with you our story… Show more
Aloha! We'd like to share with you our story…
Our parent company, Northwest Exteriors has been in business for over 26 years with five locations though out California. Located on Oahu, Windows Hawaii was added to the Northwest Exteriors family in 2007, and has become the fastest growing window company in the islands.
Our crews and office staff are from Hawaii. They have been factory-trained in installing windows, doors and siding, making them capable of bringing you local knowledge and experience, combined with access to state-of-the-art materials, installation techniques.
We are the exclusive distributor of the Ali'I Extreme line of top quality windows and doors by Anlin. The Ali`i line of Anlin brand of products are specifically designed for the tropical Hawaiian climate and to provide the best value for your investment.
We have an A+ rating with the Better Business Bureau, and stand behind our products, service and installation with a limited lifetime warranty.
If you are looking to install new or replacement residential windows, doors, siding or patio covers on Oahu, look no further than Windows Hawaii. Hide
GuildQuality surveys
Badges
Photos 10
Reviews 215
Recent reviews
Neil F.
I strongly recommend them. They were very good.
Customer in Pear City, HI
I was pleased with the work that they did. It was the installation and also the product itself.
Customer in Hauula, CA
They were very professional. They did an excellent job. I was really pleased.
F.J.&.
Beautiful, clean, well-designed windows. Installers were on-time and very professional. When I didn’t like the direction one of the windows opened, windows Hawai’i offered to remake and re-install a new window for free.
Customer in Honolulu, HI
Communication with company was poor. Took many months to receive windows. No one kept in touch with me. I had to initiate all communication.
Charlene A.
I was just satisfied with the whole installation of the windows. Everyone was very courteous, and they did a very good job.
Eddie P.
The product is great. The end results are great. The installation process was terrible.
Clarence M.
They were thorough and neat.
Customer in Kailua, HI
It took 22 weeks for the windows to come in. They could never tell me the status of when they would arrive. When they were installing them, I told the installers that it took 22 weeks, and they said, 'You were lucky. Some customers have been waiting one year.' They all said that--all three them. The other part of the story is that I negotiated what's called a liquidated damages cost at 15 percent. That was triggered at 20 weeks. The net result was I got $3600 on a 24,000 contract. That was good for me.
Customer in Kailua, HI
They do quality work.
Customer in Honolulu, HI
It was good quality. They were fast and very neat in what they do. They showed me how to use the windows. I didn't have any problems.
Hamamoto R.
I have already recommended them to two neighbors, and both plan to order windows soon
H.T.&.
Excellent work. Expensive windows (I bought the Ali'i Extreme) but excellent quality. The guys showed up on time, worked hard, finished on time and cleaned up completely. We replaced 28 windows so there was a lot to clean up, but after they left everything was just as clean as before they started. Friendly, polite workers. Completely satisfied with company, their staff, and their product.
Customer in Kailua, HI
They were very efficient and did a great job. We love the windows.
Proctor C.
You missed every deadline and did a sloppy job putting the windows in, and it took two years.
H.J.&.
Installers were awesome. The length of time from the order/payment date to the installation was 7 months which seems too long. Also the screen doors on the lanai are horrible. We’ve had to put a stick in one side in order to close them. Also still waiting for a part that the installer said he would order. Don’t think it was ever really ordered.
S.A.&.
Very professional workmanship!
Araki M.
I would have given 5 stars but one window cracked when installed. A replacement for it took 3 months. I called several times for a status regarding the replacement and literally was given the run around.
M.J.&.
Windows Hawaii is a great choice for window replacement on the island. Their products are well worth the investment, increasing home value while adding comfort and style. You can’t go wrong with investing in Windows Hawaii. Their warranty gives you peace of mind. Their sales staff and installers were all professionals. The end result was better than I expected and I absolutely love the new windows. I am so happy that I invested in Windows Hawaii.
Colby M.
Great company, professional staff, the project went well and our house looks great!
Frank H.
Great & dependable company
Laurel Z.
No, for all of the above reasons.
Angelo D.
With all the miscommunications and the times I called and the promises that were made to me but not kept, I would not recommend Windows Hawaii. The customer service fell through the cracks majorly. Even though they tried to make up for it and issue me a refund, the job still took way too long.
Stan W.
They had great service and we are very happy with the results. We would highly recommend this company.
Raymond L.
i thought they were very professional, and I am very satisfied with the product.
GuildQuality
Customer feedback report
