West Michigan Roofing was professional and easy to work with. I was surprised at how efficiently they were able to get my roof installed.

We were very pleased.

Manuel, the general contractor, was extremely nice. He explained things really well. He took the time to tell me what will happen with the project. He put sheets down to catch the debris from the skylights. I was very impressed with him. I didn't know the others, but they seemed to work very well. They didn't waste time, and they got the job done extremely fast.

Areas For Improvement

Areas For Improvement - West Michigan Roofing did not fall short of any of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the salesperson. He educated me along the way which was great since this was the first roof I have ever replaced. Also working with them was very easy!

Current Referrals

Current Referrals - I do not know anyone off the top of my head. However, I have passed on their name to a few people.

Recognized Excellence

Recognized Excellence - I would like to recognize Joe Caton, the salesman. He was very hands-on, gave me a lot of information. Helped me understand my state farm information.

Complete estimate of work required and completed the work on time and conscious of my deadline. Work was done as stated and final product looks great. Crew was courteous, answered my questions and cleaned up well.

ALREADY HAVE RECOMMENDED THEM

Recognize Excellence

Recognize Excellence - Joe Caton

Great customer service! Very satisfied.

Review

Review - Great Customer Service! Very satisfied.

They were on time, very careful on the property and when they left everything was cleaned up.

The workmen were very professional. One thing I admired was that they never used bad language. They were steadfast, did the work, and never played around. The team was excellent.

Dissatisfied with the service after the installation and payment.

They did a good job.

I would highly recommend West Michigan Roofing and Construction. Joe was very easy to work with and provided a detailed description of the work that would be completed. There were no surprises or up charges that weren’t disclosed prior to the work. Manual and his crew did an excellent job and were very professional and courteous. They cleaned up and took care of everything we asked.

Everyone with this company was professional, and effectively got the job done.

Greta customer service and quality installation.

West Michigan Roofing and Construction installed my new roof 4 months ago. They had to come back last week to repair a leak. Ryan was the installer who came out to do the repair and he arrived on time and was very cordial. He explained what he thought the issue was and how he was going to fix it and then went about his work.

They did excellent work.

They were on time and they did a great job. They employed very courteous workers.

The gentleman who did the roofing were GREAT. but when it came to get some information about the skylights that were installed that was a different story. The lack of skylight information was very unprofessional.

I would give them a 5!

I will absolutely recommend West Michigan Roofing to friends. I wanted them to leave a sign in the yard, but my HOA got up in arms about it.

West Michigan Roofing was absolutely delightful to work with.

They completed the job in 2 days!

Installation Crew

Installation Crew - Manny and his crew did an outstanding job.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their professionalism and installation. They went over all of the information.

Recognized Excellence

Recognized Excellence - I would like to recognize Joe, Manny, and his crew.

West Michigan did a phenomenal job on our roof. It looks beautiful. The job was done with both efficiency and great quality. Thank you!!! Many of our neighbors approached us and said "Your roof looks AMAZING and that was FAST"

Areas Of Satisfaction

Areas Of Satisfaction - They followed through on exactly as discussed.