The team was professional and considerate of our property and needs throughout the roofing job

The quality of work is excellent

We were very pleased with every aspect of their presentation and the quality of their workmanship. The appearance of the roof enhanced the appearance of our home.

It was the best service so far. I highly recommend them.

The best of the best.

We liked everything they did, and they were very polite. They came knocking on our door, and they said they are ready to start. They were fine, they didn't bother us, and it was very nice.

Crew was on site on time, and on day promised. Excellent communication throughout the day. Job was completed in 1 day including cleanup. Best warranty around. I highly recommend Victor's.

Adrian Cook(sales rep) lied to me
Jeremiah (project manager) lied to me and lied to my fiance. I own 3 properties, soon to be 4 & hopefully more down the road. I thought I was getting a company I could depend on for all my repairs in the future but unfortunately I am extremely disappointed in my experience with Victors

Victors did a fantastic job. If I had to get another roof today, I would call them again.

I want to recognize Ken and Josh with the roofing crew; Samantha, who was the project administrator, did a great job in staying in touch with me and following through, and Jeff and Reece, who did the gutter installation, did an excellent job.

Openness, knowledge, honesty and professionalism

Very respectful of my property, cared about safety of my dogs going outside, very clean!

I would never recommend this company, because I would hate for this to happen to anyone else. As a homeowner, I have to trust to some degree, what an "expert" is telling me and make my decisions based on their advice. I was misled, and was provided inaccurate information, which is what sold the job. Only to find out that it was not true. As a retired disabled veteran, I feel completely disgusted with how this company has treated me. This is not the right way to do business.

The technician Victor’s sent to do the repair work was awesome. He made me feel I chose the right company to do the work. He went above to make sure I was happy with the work. He deserves a raise.

I've been telling my friends to look at my roof, and they say it looks nice. I've been spreading the word and said I had a card.

I was very satisfied from start to finish.

Overall I felt that everyone I dealt with was very knowledgeable and professional ... and the job was well done.

They did a wonderful job. I was pleased with everything they did. It was great!

I didn't know what to expect in getting the roof, and I was at work. The communication I had with the project manager was great. They contacted me throughout the whole day during the whole process on what they were doing, and I was really impressed with that.

Quality work and professional services.

Everything went well.

I would definitely recommend Victors for anyone looking for a new roof.

Sarah came out ot do my initial inspection and she was very professional and knowledgeable. The person in charge of the crew was also very professional. Dakota, the liaison between the crew and myself, let me know what steps were being performed and what position they were in. He was very well mannered and knowledgeable.

With regard to my experience, w/Victor’s Home Solutions, there is not much to say but WOW! It is rare nowadays to find a company that shows both integrity and pride in their work. It started with the first visit from Colton. He came and inspected the roof by physically going up on the roof and taking multiple pictures and videos. He climbed up into my attic and inspected the decking, insulation and venting. His presentation made it very clear that I needed a new roof. He was thorough, knowledgeable, and provided clear expectations of what Victor’s would do.
On the day of installation, which, by the way was within one week of the project being given the go ahead, Barb, the project supervisor, introduced herself and said she would be with us all day to ensure a smooth and seamless installation process. Multiple times throughout the day , she provided photos and answered any questions we had. The crew got started shortly after the crack of dawn and busily got to their tasks.. While the crew was working unabated, John, who was the installation manager, introduced the general manager, Phil, and the marketing coordinator Amy, who I had several telephone conversations with prior. Both were present throughout the day and were noticed helping the crew when an extra hand was needed! I was also introduced to Jake and Sam who were the social media reps for the day, taking pictures and video of all the activities. Of special note, was when Phil set up a grill in the driveway and cooked lunch for everybody! The entire day we were treated with singing, lively music, and general affability among the workers. It was so nice to see people happy at their jobs. This company lives the tenets its owner espouses and I would not hesitate to recommend them to anybody!
Also special, thanks to Samantha and Natalie in the Toledo office who were most helpful with scheduling and all the other details that people forget about and helped make the process seamless and truly made us feel part of the Victor’s family.

They did an excellent job and they were very professional.