I want to recognize Ken and Josh with the roofing crew; Samantha, who was the project administrator, did a great job in staying in touch with me and following through, and Jeff and Reece, who did the gutter installation, did an excellent job.

Openness, knowledge, honesty and professionalism

Very respectful of my property, cared about safety of my dogs going outside, very clean!

I would never recommend this company, because I would hate for this to happen to anyone else. As a homeowner, I have to trust to some degree, what an "expert" is telling me and make my decisions based on their advice. I was misled, and was provided inaccurate information, which is what sold the job. Only to find out that it was not true. As a retired disabled veteran, I feel completely disgusted with how this company has treated me. This is not the right way to do business.

The technician Victor’s sent to do the repair work was awesome. He made me feel I chose the right company to do the work. He went above to make sure I was happy with the work. He deserves a raise.

I've been telling my friends to look at my roof, and they say it looks nice. I've been spreading the word and said I had a card.

I was very satisfied from start to finish.

Overall I felt that everyone I dealt with was very knowledgeable and professional ... and the job was well done.

They did a wonderful job. I was pleased with everything they did. It was great!

I didn't know what to expect in getting the roof, and I was at work. The communication I had with the project manager was great. They contacted me throughout the whole day during the whole process on what they were doing, and I was really impressed with that.

Quality work and professional services.

Everything went well.

I would definitely recommend Victors for anyone looking for a new roof.

Sarah came out ot do my initial inspection and she was very professional and knowledgeable. The person in charge of the crew was also very professional. Dakota, the liaison between the crew and myself, let me know what steps were being performed and what position they were in. He was very well mannered and knowledgeable.

With regard to my experience, w/Victor’s Home Solutions, there is not much to say but WOW! It is rare nowadays to find a company that shows both integrity and pride in their work. It started with the first visit from Colton. He came and inspected the roof by physically going up on the roof and taking multiple pictures and videos. He climbed up into my attic and inspected the decking, insulation and venting. His presentation made it very clear that I needed a new roof. He was thorough, knowledgeable, and provided clear expectations of what Victor’s would do.
On the day of installation, which, by the way was within one week of the project being given the go ahead, Barb, the project supervisor, introduced herself and said she would be with us all day to ensure a smooth and seamless installation process. Multiple times throughout the day , she provided photos and answered any questions we had. The crew got started shortly after the crack of dawn and busily got to their tasks.. While the crew was working unabated, John, who was the installation manager, introduced the general manager, Phil, and the marketing coordinator Amy, who I had several telephone conversations with prior. Both were present throughout the day and were noticed helping the crew when an extra hand was needed! I was also introduced to Jake and Sam who were the social media reps for the day, taking pictures and video of all the activities. Of special note, was when Phil set up a grill in the driveway and cooked lunch for everybody! The entire day we were treated with singing, lively music, and general affability among the workers. It was so nice to see people happy at their jobs. This company lives the tenets its owner espouses and I would not hesitate to recommend them to anybody!
Also special, thanks to Samantha and Natalie in the Toledo office who were most helpful with scheduling and all the other details that people forget about and helped make the process seamless and truly made us feel part of the Victor’s family.

They did an excellent job and they were very professional.

I would like to thank the workers, the supervisor, and the representative that came out. You get what you paid for. It was expensive, but it comes down to that you get what you paid for. We are happy and pleased with the service, and we would definitely recommend them to anybody.

I didn't trust their estimate.

Everyone I dealt with at Victor's was professional and knowledgeable. They are fast and efficient, completly replacing my roof in a day. I would highly recommend Victor's Home Solutions to anyone needing any kind of work done to their roof.

And I already have!