Dustin and the other guy that came were great.
Areas Of Satisfaction - I was very nervous not knowing what they would find after demo but I was relieved it was not as bad. The work was excellent & completed as scheduled. I'm glad I went with USA Bath.
Personal Message - They are doing things right, quality,warranty,exceptional work & great employees.
I would recommend them.
It is very good. I love it! It looks good.
We got what we expected due to the description of both looks and completeness
We would recommend them for someone who wants that kind of job.
The installer came in and was very non-disruptive. He kept things very clean. It was a seamless experience.
The property was a rental unit. They did their install, and it looked fine when I checked out the work. The job site was clean, and there weren't any issues. They were helpful, and it was a professionally done job.
James, the installer, was very upbeat.
USA Bath was quite informative before the work began so that I knew exactly what to expect for the cost. Philip Doell was a superb professional installer. I would recommend him to friends and family. I only wish that USA Bath would expand their remodeling to include the sink and vanity sections of a bathroom.
Areas Of Satisfaction - James, the installer, was wonderful and worked so hard to make sure everything was right. He kept me informed every step of the way. The finished product looks wonderful.
I am very pleased with the work. I have been waiting the tub for quite some time. I feel very fortunate to get one. It is very nice.
USA Bath has completed two showers and one tub enclosure for us. The installer, Ruslan, was highly professional, courteous, and kept us involved in details throughout each of the projects. We were impressed with the craftsmanship and quality of materials. USA's model for demolition and installation of baths is completed in a timely and convenient manner. 5 Stars for USA Bath!
You get what you pay for, which is quality workmanship and quality material. Overall it was a good experience. I would recommend USA Bath California Remodeling to anyone.
Areas Of Satisfaction - I was most satisfied with the quality of the work.
Areas Of Satisfaction - Quality product and excellent installation.
Areas Of Satisfaction - The entire process was smooth. It was fun and easy to choose the materials (almost too many choices). Installation was neat to watch. Your Customer Service was terrific.
Recognized Excellence - Both John Gaffney and Nicholas Flores were outstanding. John was concise and knowledgeable. Nicholas was fast. neat and informative. It was so nice to have the process explained clearly.
Personal Message - Thank you for the great service from sales to completion.
Areas Of Satisfaction - I was satisfied with John coming over and talking to us. I was very impressed with that. The two guys who installed everything were really super good. I was impressed with all of it. Even the final city inspector said "holy moly is this nice!"
Personal Message - I would like to tell them that their product is of great quality and their employees are excellent.
Areas Of Satisfaction - The shower is beautiful.
Our process from start to finish was exceptional. The sales consultant knew all aspects of the product and made suggestions and recommendations accordingly. The materials used are of excellent quality. The installation was completed as promised. The end result is everything we hoped it would be. We will recommend USA Bath California to anyone wanting a remodel.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of USA Bath California Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys