Right on top of things throughout
Each individual on the US Quality Construction team who worked on our project was ++courteous, helpful and provided exceptional service ... from start to finish.
Where to start?!! Excellent, excellent, excellent!!! I highly recommend US Quality Construction for deck project. They have earned the name "quality". From the salesman Dennis to my project manager Tim AND of course the young men who tore down my old deck and rebuilt my new one. The communication from all was stellar! Tim answered all my phone calls right away and the guys let me know they would not be coming Friday because of rain but would be back on Saturday. This huge project from start to finish was done in 6 working days. The guys were so nice and professional. They went above and beyond by removing my heaving objects for me AND putting them back on the deck after completion. I had unexpected wood rot and a rotted downspout that they took care of for me as well. I also bought some of that "paper" you put down to stop weeds and they put it down for me too! All the mess was cleaned up and they even hosed down and swept off the deck. These guys were very precise in their measurements and there were no shortcuts. I cannot rant enough about how pleased I am. Thanks you guys!! US Quality Construction rocks!
I already left a recommendation on the website.
They did an excellent job. Cleaned up after themselves. Kept me in the loop as to what was going on.
They paid close attention to detail, and everything that was not satisfactory has been corrected or will be corrected.
I would strongly recommend US Quality Construction for their work quality, communication throughout the project and work ethic.
Our experience with US Quality Construction was top notch from start to finish.
They're very professional, like artists. They do the job right and clean up afterwards.
US Quality Construction is a great company to do business with. From day one I was impressed with the process they have set up to get the project started and completed. I truly appreciated that about them.
They were fine.
i am dissatisfied with the sales person. There was a problem with the color selection.
All of the guys on the job were very polite and eager to see that we had a good experience.
I would highly recommend your company due to speed of work and knowledge of employees. Seemed every one worked together well. Kept job site clean. Answered all my questions.
Complete exterior upgrade/remodel that included 19 windows, sliding patio door, garage man door, front entry door with sidelights and transom, replaced all siding, added insulation, wrapped all trim, fascia and soffits. Roof replacement job pending.
The work done by the crew was very professional! However, In hindsight, I would recommend more clear and accurate information in the estimating process.
I can't say enough how great this company is. We had a very strict timeline that the project needed to be done. They bent over backwards to make sure everything was complete and it looked fantastic!
All work was excellent. Did a grate job..
Best experience I have had with any project I have had done on my house.
I am very satisfied with the professional work that was completed on our house. It will be awhile foe us to add final touches but it will look really nice!
They did an amazing job, and were very timely. Everyone commented on the great job that they did.
Recognized Excellence - The team lead was outstanding and an absolute professional. If a board didn't look up to standard he had them replace it.
Areas Of Satisfaction - They met my expectations in all areas. It looks amazing and they finished much faster than I expected and kept me informed all along the way. The materials were here before they got here.
Additional Comments - Overall, it was just quality, from contract to completion including communication. I couldn't have asked for anything more.
I really enjoyed their their professionalism and how clean and thorough they were. Their staff was good and I have no complaints. I did not have to worry about anything.
The crew was efficient. From what I could determine the crew paid great attention to detail. The crew protected the newly installed shingles when working above the roof line.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of US Quality Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys