they are an anazing group
Udo and his crew did a great job from start to finish. Great to work with and our new roof looks great.
I have recommended these people and will continue
U.S. Exterior has been my go to partner for all our home exterior projects. Every project has been done with extreme professionalism and quality. My wife and I could not be happier with the process from start to finish as well as the final product looking and performing above expectations.
My experience with U.S. Exterior by Seidel, was A+ all around. We replaced 10 windows and the process was seamless and stress free. Udo Jr. and his team are very knowledgeable and the installation was perfect. We couldn't be happier with the final product. Already planning the next 10 windows to replace in the next few months.
From start to finish, we had a pleasant experience. We paid for a quality job and that is what we received.
They did a superior job from the first sales call up to the finished siding. They came back to replace a few warped panels so that everything was perfect.
We were extremely satisfied with the services provided by U.S. Exterior by Seidel.
Additional Comments - We highly recommend U.S. Exterior by Seidel for your outside home improvements. They were wonderful! We did our research, and they were awesome! We researched for six months before we chose them. We are so pleased and love our home improvements so much!
Good company to deal with.
Ugo did good. The owner did a great job at a fair price.
They are dependable and hard workers!
Additional Comments - They were great!
Professional, accessible and delivered quality workmanship.
U.S. Exterior by Seidel is a great great company. I would recommend them to anyone needing roofing.
I can't seem to change the rating from three stars but I would rate them 4 stars. I talked with a lot of companies when looking for a price and they were the most professional and pursued the job. We were lucky to have decent weather in December and they could complete the siding job.
I was incredibly grateful to Seidel for their help in working with my insurance company. They took all of the stress out of that. The roof looks beautiful. Sure there were the few little things like stuff fell off the roof and broke some bushes, but, I think that's pretty minimal of an issue. There was a far greater issue with the crew damaging our gutters. Udo was amazingly responsive to my concerns and went above and beyond to address the issue.
I would recommend Udo and I have recommended him several times.
Professional & Organized - They were organized and clean. If you ever had any questions Udo was a phone call away. He answered his phone almost every time I called and if he did not, he responded very quickly.
The initial U.S. Exterior rep came out and insisted on doing a complete gutter change, while the insurance company would only authorize the section damage. K-Guard having no rep in the area at the time of the storm damage left me no help until U.S. Exterior came into the picture. For several months the battle between U.S. Exteriors and the insurance company, prolonged the repairs into Nov. When all was resolved their was very little communication as to when the project was going to begin. It took a few calls on my part to obtain a start date. This whole situation has left a bad taste with me concerning U.S. Exteriors.
I would recommend them to anyone.
I was happy when they did a full re-roof, but an error by solar panel installers meant a few shingles needed to be quickly replaced. I felt I needed to stick with Seidel for the repair. At $180 per hour for 2 hours ($360 total) to install a few replacement shingles, this felt like an unreasonable price, but I also had no real choice, so went with it.
This was our first big home project – roof, siding and gutter replacement. It was a big financial investment and we are happy we chose the team at US Exterior by Seidel. They were instrumental in working with our insurance company to maximize the amount covered by insurance. They handled basically the entire process and helped us receive a very fair result. They have a designer available to help give you ideas. This was especially helpful to my wife and I having not gone through this process before. They were very responsive to questions we had throughout the project. As work as being completed, the crew was extremely professional. They delivered a great result and we love how our home looks.
They are very easy to work with & very considerate. They tried to their best, there were a few misunderstandings but overall it was a very good experience, I would recommend them to friends and family. Their Salesperson is great, he was nice, approachable and considerate.
Areas Of Satisfaction - I am most satisfied with the overall job!
Recognized Excellence - Our salesperson was exceptional! The way he spoke to us & paid attention to detail while solving our issues was great and he did so with a lot of confidence.
From the first call to them it was nothing but a positive experience. The office people, the crews, the owner all were extremely helpful in getting me an insurance settlement. I was impressed with the workers as were my neighbors. They did a fantastic job.
Areas For Improvement - None
Areas Of Satisfaction - Udo said he would make my house beautiful and he did. Tony and partner (siding crew) were a pleasure to work with. So were the roofers who worked in 95 degrees on the very steep roof for 11 hrs per day.
US Exterior did a beautiful update of the siding on my house. After having them replace my gutters 2 years ago I had them come back and replace all my windows and siding. The house never looked better.
My 50 plus home looks updated, fresh and beautiful.
I am satisfied with the work that was done, and it is easier for me to have a shower now since I am handicapped.
Mike Carson is one of the most conscientious and customer-attentive professionals I have encountered. Service is stellar. Same goes for the rest of his team. The product was excellent. Highly recommended.
Fresh Coat Painters of Fox Valley was very friendly and understanding! They did a wonderful job!
Brad was outstanding to work with and represented our needs and concerns to our insurance company and got the job done. Legacy Restoration will be highly recommended to friends and family.
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of U.S. Exterior by Seidel as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys