After 40 years in the house, we decided to replace the windows and the siding. We picked Titan Siding & Windows to do the work and could not be happier. It was a first-class operation from start to finish. Our initial consultation was with Chris Harris who did a great job of taking us through the alternatives and features for both the windows and the siding. There was no sales pressure and a lot of help in determining what the best choices for us would be. After we ordered, the whole process was interrupted by the COVID-19 lockdown, and even after Titan got the go ahead for their business, we wanted to wait an additional month. Once we decided to proceed, they quickly scheduled us to start with the windows, and it was amazing to see them come in and remove and replace all 23 windows and a patio door in less than two days. We had decided to go with the Anderson 100 Series which turned out to be fantastic. Once the windows were done, the siding people came in and took about a week to completely replace our siding with James Hardie siding, and our house looks like new. Both teams of installers really worked hard, were very friendly and professional, and the work was very high quality. At the end of each day they cleaned up before leaving. Josh was the crew chief, and he did an outstanding job of making sure that everything was taken care of, constantly interacted with us when questions came up, and went through the punch list to make sure we were totally satisfied. Everybody on the job clearly were focused on producing a high-quality result. I was most impressed with the owner, Mike Conners, who visited the job site every day to make sure that things were being done at a high level of quality and to our satisfaction. We only had one real issue that came up, which was the patio door that was ordered was the wrong color, which we did not see until it was installed. Mike made that good. He also reacted to some additional work items that came up and included them in the project for a very reasonable cost. This was, without question, the best experience that I have ever had with a contractor and would highly recommend them.
Titan was excellent. Exceeded my expectations! Josh A, the project manager went above and beyond. Mike the owner stopped by frequently to personally check in with us. I would highly recommend them.
It was professional and friendly service.
The installation experience was very fine!
I highly recommend using Titan. The whole experience was good and the value was double the cost.
I have already recommended a friend to Titan Siding Windows & Exteriors.
Josh at Titan Siding was really responsive and he was a good kid. I liked working with him and I also liked the salesman. We got along great, but I can't remember his name.
I was satisfied.
Josh the project manager dotted the i’s and crossed the t’s all the way thru. He was very professional and very easy to work with. Josh and Mike made sure I was happy with everything and made any adjustments I requested before the project was completed. The team did the entire project in a very fast pace but with high quality work. I couldn’t be happier with the results.
I was very pleased with the quality and the attention to detail that they had during the entire process, from the planning to the installation and the touch-up work. I was very satisfied.
Titan Siding Windows and Exteriors, LLC did a very good job. We are very pleased.
Titan did an excellent job on the siding for our large 2 story farm house and dogtrot. Both of these buildings are over 100 years old and very weathered. Titan gave a very reasonable quote and the crews started within 4 weeks.The crews were careful and efficient. What an improvement, our home and dogtrot look great! We have had several folks stop to ask about the siding and Titan. Thanks for everything!
We recently replaced the siding on our garage and house and replaced all of the gutters. We chose Titan based on research and customer reviews. It is a local company owned by Mike Conners, who is very hands-on. Mike came out everyday to inspect the work and ensure the quality of the workmanship. The crew was friendly, worked hard, and cleaned up after the job. They also power washed and painted the existing trim. The work was excellent and their customer service was the best. We wouldn't change a thing! They finished in 6 days! We would highly recommend Titan. https://titansiding.com
We purchased a home Dec 2018. It needed a lot of TLC! The previous owner and I both interviewed a few different siding companies. The past owner felt Titan was the most genuine and offered the best product and service. He said he was impressed that the sales person took the time to review in detail and answers his questions. I trusted the past owners referral and we had become friends. I reviewed Titan and felt the same thing. They were honoring to the bid that was given months earlier and I felt informed with realistic guidelines . For me, I was really very happy working with Josh the crew lead. He made sure I was well informed and at the final punch list, they made sure they had a lead person so not to miss anything and polish everything to the end with no lose strings. That was important to me. Dori Garner
They are a wonderful company and we have used them twice. We are pleased with them.
From start to finish, I was impressed with Titan's customer service. The salesman (Chris) did not try to oversell me and, instead, offered options. I am still blown away how quickly my windows were replaced - all in one day! Naturally the siding replacement was a bigger and longer project, but the crew did a great job. I also appreciated the "punch list" crew for handling the finer details. I am very happy with the end result!
Titan did an outstanding job replacing the siding, fascia and soffit and painting our entire house (including the brick). They've become the standard we judge other contracting companies against, though we've found few that measure up to their level of details and quality service.Though everyone we worked with at Titan was top-notch, Mike Connors, the owner, stands out. He visited our worksite nearly every day today to ensure a quality job was being done , helped us make the correct decisions along the way and continues to be available to us for follow up questions and guidance for other parts of the exterior we continue to update.
When my husband began the online search for siding for our home, Titan kept coming up with almost-unbelievably high reviews and extremely positive comments. From the very first through the end of the project (person answering the phone to set up the appointment, sales representative who visited with us, all of the work crews, and Charles who provided the finishing touches including installing our new storm door) the staff were consummate professionals! It is very rare to find nothing to complain about; rather, we were both constantly amazed at the quality of work and the high level of customer service. The crews listened to our needs and provided "Law of the Lagniappe" level service (exceeding expectations, including providing "something that the customer doesn't expect"). Titan staff communicated regularly and clearly and followed up on details! We had initially obtained 3 bids and were leaning toward Titan anyway, based on the excellent and prompt service that we had already received. We were thrilled to receive Titan's bid and discover that it was also the lowest of the 3. That cemented our decision and we are very appreciative of the quality product and excellent service. We have already recommended Titan to friends and family.
I thought the whole process was very smooth and the crew was very professional. I felt like any problems that came up they addressed quickly. I am very satisfied with the crew. I was very nervous going into this because it was such a big project but I am happy I went with them.
We choose Titan Siding and Windows because of their reputation and our experience with the company when it installed new windows for us a few years ago. The recent siding project with Titan did not change our high opinion of the company. All contact with company personnel and work crew was more than satisfactory. We were particularly impressed with the quality work of the siding crew and their hard work. The owner, Mike Connors, was on site every day during the project.
They were awesome.
Excellent communication, project management was well done, and a high level of attention was given by the whole team.
I give Titan an A for the finished product and value. The crew worked quickly and effectively once the major siding and window project I was undertaking kicked off. My neighbors were all impressed with the crew's efficiency and the end result. The salesperson definitely sought to understand my project, but I realized once the project had started that I should have gotten him to write everything down that we discussed on the quote, because that is all the installers have to work off of -- if isn't recorded there, it's like it wasn't discussed! They get a C for communication leading up to the project because I didn't feel that I got enough communication about the process for getting a start date initially, and then leading up to the possible start date, I didn't get an official notice that the project was starting until the day before. Communication was an A once the project started (Mike was great to work with). I would recommend them and use them again, as the siding and windows I had installed look great and the price was fair!
Will use again for future home projects! Wonderful company, beautiful work, timely completion, best price of any estimates we received
Titan previously replaced some of our windows back in 2015 and we have loved them. After a few years, we decided to replace all of our remaining windows, from small to big, half-circle to privacy glass type in the bathrooms. We also used Titan to replace our siding, wall-in the exterior portion of an unused door, paint the entire outside of the house which is brick on 3 of 4 sides AND get gutters. Our house looks brand new! Everyone from initial contact Lamar [salesperson] to the Mike [Owner] made sure we were pleased with the quality and workmanship. We would Highly Recommend to anyone wanting to do windows, siding, painting, gutters, etc. no matter how small or large the project!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Titan Siding Windows and Exteriors, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys