Our home is three stories with a difficult roof, and the weather was extremely hot; however, the difficulties did not keep the crew from staying on schedule and doing fine work. Also, Marty Waller stayed in touch with us from the beginning to the end of the project.
We are a repeat Timberland customer because of the confidence we have in Marty Waller and the company he represents. The materials he recommend specifically for our twin home roof(s) and his knowledge of the products was impressive. The crew was efficient and professional. They left the job site nearly spotless. We did recommend Timberland to several others in our neighborhood last fall when we signed the contract, and two other roofs were completed the same week as ours.
They did an amazing job on our house!
Communication - Their use of a text steam for all stake holders was brilliant. Couple that with the company cam and a very picky customer, they were great!
Additional Comments - Paul and his team are rock stars, I would be happy to talk to any perspective customer. Oh and one last thing... Pete called me to tell me he had a coffee mug for me, it made me chuckle kind of like a parting gift you know the cheap looking mug you end up throwing pens in. Well, that mug is like the organization a class act looks great and has become my favorite! My wife was not happy I claimed it as my own! Thanks again team Timberland!
They are very reliable and were done in a timely manner.
Timberland Exteriors from beginning to end went above and beyond what I expected. They have excellent service.
Marty was very organized and kept us in the loop at all times. I appreciate his professionalism!
They are friendly and easy to work with and did a good quality job.
Great company, would use them again in a second. Thank you "Gary's"!!!
These guys are great. We are really glad we chose Timberland.
The workmanship and customer service of Timberland Exteriors is first-rate. From the very first interaction, I was treated with respect, professionalism, and kindness. Their work is superior, and their team members are conscientious, proficient, and amiable. I cannot recommend them enough.
Paul was very helpful in walking me through the entire process of having my roof repaired. Great customer service and the entire process exceeded my expectations.
Top notch company! I couldn’t be happier with the overall result and the exceptional customer service.
Likely To Recommend - I already have. This has been the best contractor experience that I have ever had! Top notch company! I couldn’t be happier with the overall result and the exceptional customer service.
Additional Comments - I thought Timberland was excellent to work with. Paul was knowledgeable and made me feel like HE was "taking care of me" as a customer. His work crew was respectful of my possessions, hardworking, and their clean up was impeccable.
I am very pleased with the work Timberland Exteriors did in my home. Marty was very helpful.
Marty is great to work with. He found the right product for my needs and offered many color choices for my roof. I would highly recommend Timberline to any family or friend in need of their services.
Recognized Excellence - The whole team that worked on our project. Gary, Gary and their two man crew did an excellent job in completing our project.
Marty's team did a wonderful job...period! They were able to complete the whole project in a day which really was amazing considering he made a few changes that were necessary to improve the overall performance of the roof. My wife and I couldn't be happier with the results on our 50 year roof!
I was satisfied with everything.
Everything went great.
Marty and his crew of Breckton and Andrew were great.
We would highly recommend Marty Waller and Timberland Exteriors. The workmen were professional, knowledgeable and kept us informed. The work site was left clean and neat at the end of every day. Marty was amazing! He listened to our concerns and addressed them immediately. I can't even describe how delighted we are with the finished product. Wish we would have done it sooner!
Paul and his crew did great, quality work and we are really happy with the results and how our house turned out. I would recommend them to anyone.
Terrific experience with Timberland Exteriors!
Timberland resided out home and we are very pleased with the outcome. They paid attention to detail and we believe you will also be happy with the result is you choose to use them for your project.
Marty was easy to work with, answered my questions quickly and efficiently. Finished product looks amazing. We have a new house!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Timberland Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys