Not sure on full replacement project recommendations as most reviews show affinity for insurance claims. So far the commitment to fix workmanship issues for 2 years should hopefully cover the issues we spotted.
I would recommend to anyone looking for this type of work. Great service.
They are very attentive, did a good job, and helped me along with the insurance. All around, I am glad I chose them!
They are knowledgeable, friendly and courteous.
What can I say…wonderful experience from start to finish, and it all starts and ends with our Project Manager, Jarad Ruth. After one of the bad storms a few months back, we were concerned about roof damage, so we contacted TEC on a referral. Jarad got in touch with us immediately, and was at our house the next day to do an evaluation. After discovering we had serious wind damage to our roof, he helped us navigate the insurance claim process, and was there 3 days later when the Insurance company came out to inspect the roof. Oh, and they agreed with his analysis and estimate on the spot!! Next thing you know, we have a beautiful new roof. Workers were on time, respectful of our property and cleaned up after themselves, and then Jarad did a complete walk through and cleaned up even more! And the morning the work started he discovered that the original colored shingles we wanted had just come in, so he went out of his way to make sure the showed up here that morning, instead of the second choice.
I’ve heard of and seen a lot of roofing jobs done by “fly-by-night” roofers and the results are never good. This has been an A+++++ experience through & through. Storm Damage? Roof issues? Look no further than TEC, and ask for Jarad!
Prompt, thorough and professional throughout the entire process.
I thought they were very professional. They were very knowledgeable in the work they've done.
I have recommended them already.
Ethan was wonderful working with us.
The Exterior Company was very prompt in coming out to take a look at my roof and professional in identifying hail damage. The replacement was done in one day. They did an excellent job.
It was a great experience and I highly recommend them.
We had an excellent experience with TEC. Happily recommend.
Pleased with the overall work, and results, displeased that heavy equipment left me with the need to repair my driveway and small sidewalk
The job was done quickly, efficiently, and looks great. Our project manager, Daryl, was fantastic. I always felt informed about the process the entire time.
It was awesome work, they did a great job.
TEC roofing company did an awesome job to evaluate my roofing problem, work with the insurance company, and explain every aspect of the repair. The project Consultant, Tim Downs, was very knowledgeable of my roofing needs. He made sure I understood everything including repairs, billing, and insurance claims.
The Exterior Company was very professional and a pleasure to work with!
I am likely to recommend The Exterior Company to a friend. I was very impressed with the prompt. They were thorough and supervised the entire process quickly. They were very helpful working with my insurance company. They made sure damages were covered. After the work, the property was spotless.
Shane was attentive to all of our needs. He stayed with us throughout the entire process; and he came back to visit afterwards to make sure we were happy with everything!
The Exterior Company was awesome from the very beginning. Aaron was very good with explaining everything with us.
TEC is an extremely professional roofing company. From the inspection process,through the dealing with my insurance company adjuster to the actual roof shingle replacement as well.
Ted Davis, the project manager, truly cares. He cares about his company, his clients and his service and integrity to his clients. I would recommend TEC, The Exterior Company without reservation.
We had a great experience with The Exterior Company. They were very professional and knowledgeable. They were also so easy to work with and made the whole process stress-free. We have already recommended them to several neighbors and friends!
Company was great to work with. Helped navigate the insurance process for storm damage. They were in and out in one day and left the site clean and looking good.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Exterior Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys