The beginning of the process was easy. They did work with me to try and get it approved through insurance. The reason that I would not recommend them is because after the sale, they have been unresponsive to my questions about another part of the claim that I have on going. I also have billing questions that have been unanswered.
From start to finish, The Exterior Company was very thorough in their job with giving us options to performing a stellar job on the installation.
Professionalism......Jeremy Damiano handled the claim with professionalism from the start. Working diligently examining my damage, to starting the insurance claim and him talking to my insurance man. He made the time to be here every step of the way. Matthew Farr, his work behind the scenes made me feel like family. Knowing his hand was on the job and working with Jeremy, was all the comfort knowing I was in great hands. Frankie and his crew were the cleanest, hard working and very polite!
The supervisor was extremely good at going over everything and explaining things to us. I was very pleased with him.
Everything went well. The project manager Eddie explained everything from start to finish. Job well done. The roof looks great.
Chris Landis and the team were great.
Iwould recommend TEC roof and gutter project based on my experience. Very profesional
I am very pleased with the outcome.
Jordan worked with us through the entire process resulting in a great final project.
If I hear of anyone who needs a roof, I would tell them about TEC.
Outstanding service! The consultant, Alexis Amaro was very good and kept us informed throughout.
The Roof looks great. The scheduling communication could improve but overall very satisfied.
They are efficient and knowledgeable
Very disappointed in the quality and the treatment received by staff throughout the entire process
Home improvements at a high level of financial commitment can be tough but not with TEC. Brad was an incredible resource throughout the entire process. The work was done with a high degree of craftsmanship and pride in the work. I am very glad I went with Brad and TEC to keep my home looking and functioning like it should. Would recommend Brad and team for any roofing/siding/gutter work.
They were excellent and cleaned up their mess. They were very efficient and very polite.
We had a roof leak in September 2023. I knew that Jeremy worked for a roofing company. I asked him to come out and inspect our roof so I could understand the scope of the damage and what kind of options I had. He saw many signs severe wind damage and then helped me start the process of making a claim for the damage. He helped explain the process through every step and explained it from the Insurance agents side, how to handle the mortgage company aspect, how other contractors played into this like our solar panel removal and interior work. He was present for installation of the new roof and inspections afterwards. He helped setup gutters and downspout replacement as well to help complete a water tight setup from the roof down. Any concerns I had about leftover materials or nails he addressed. As a note, always do your own inspection for nails, either with a magnet sweep or a flashlight and patience, especially in your driveway immediately after a roof installation. After the job was done Jeremy helped get me project completion forms and made sure that I received my final payment receipts for my records.
Accepted insurer’s cost estimate. Helped me to legitimately obtain money from the insurance company after first being denied. Showed me shingle color options brochure. Roofing work was performed capably and efficiently.
Selling the house. Buyers contact. Required new roof as part of sale. Worked well with Daryl at Exterior. Awarded to Exterior. Right move.
Best option for my family
Poor craftsmanship, made numerous mistakes ranging from installing incorrect replacement siding to causing damage to newly installed shingles
Ryan R was amazing to work with. His attention to detail is outstanding, and he advocated so well for us with insurance. We own 2 homes and both had storm damage. TEC took care of the repairs on both and we were pleased with the outcome.
My experience TEC was far from excellent one star is overrating. workmanship of roofers is quality work but trim, flashing, finish quality is poor. Motto do it quick but we will keep returning for until your satisfied or just accept it.
Aaron Sullivan keep us informed of the claim process and scheduling the roof process very knowledgeable and friendly person to work with
The company did great work.