Aaron was great from start to finish. Experienced, communicative and efficient with my time. Made the the whole process very easy. Quality work too!
Daryl, the project manager, and his team impressed me with their thoroughness and professionalism. From the first phone call to the end of the project, she was extremely communicative. They were neat and well-organized. They completed the roofing project in a single day. Professionalism and customer service were the absolute best. Our neighbors have come over to comment on how nice the roof looks and how professional the crew was. My neighbors were blown away by our overall experience. Hearing this from our neighbors impressed us. The project manager was superb at listening and communicating. He wanted to make sure my elderly mother understood everything, which was greatly appreciated.
working with DARYL was great he took care of everything and kept me in the loop
The Exterior Company was very responsive and took me to the finish line on my roof replacement with my home insurance company.
Very Professional group of people doing job. Cleaned up after doing work. Steve and Dave were around to supervise. I did talk about you to friends and family.
I have already given one of Daryl's business cards to a neighbor on East Avenue in Landisville with high recommendations for working with him and your company to replace their roof.
Our roof suffered extensive hail damage during Hurricane Ida. We weren't even sure insurance would cover it. I called TEC as they were one of about three companies doing work in our neighborhood. It was just chance that I was stopped in front of one of their signs long enough to take a picture. From the minute I made that call, everything came together smoothly and efficiently. They worked with my insurance company; they got all the permits. Two huge hassles I didn't have to deal with. They finished their work as scheduled, taking only a day and a few hours on the second day to finish a really big, steeply pitched roof. The house is over 100 years old, and there were weird issues, of course. The team leader always explained the issue to us, taking my husband up on the roof a few times to discuss possible fixes. He was a whole pleasure to work with. I highly recommend TEC.
From beginning to end, TEC was great. Aaron was easy to communicate with and he always followed through.
They did excellent work.
This guy JT was our customer account person and he was good and made sure the job was well planned and executed on time.
This company was wonderful to work with. From the beginning, Tim Downs walked my husband and I through the process making it extremely easy. The workers were professional and worked like a well-oiled machine. They cleaned up everything as if you wouldn't even have known that they were there. I highly recommend them.
I am going to recommend TEC to anyone who is looking for a quality roof and excellent craftsman. I have actually had Daryl Brubaker speak with my parents and they have hired TEC to replace their roof too
The Exterior Company (TEC) installed a new roof for us in a timely and professional manner and we are very pleased with the results. Our project coordinator showed us the best shingles that they use and kept us informed of the status of materials on order, scheduling and installation. The roofing crew not only performed their work efficiently but also showed care in the cleanup work afterwards.
Call Jeremy! You will thank me later!
As far as I can see, but I am no expert, I thought they did a very good job and it looks very nice! They did it all in one day, and the next day it poured and there were no leaks detected.
They did a great job and Michael Lazorick, the salesman, did great.
Have recommended work to our neighbor. Work was done in a workmanlike manner. No complaints.
TEC was both professional and personable. They were organized and worked with me to understand what I wanted and what my roof needed to allow for peace of mind and satisfaction for years to come. I also appreciated Scott Siegrist and his ability to exceed our needs. Thank you to Scott and TEC.
Justin Gubernick from TEC was very knowledgeable, thorough, timely and delivered on every promise. Highly recommend working with him and this roofing/gutter firm!
I will direct all my friends to Mr. Jon N. and his crew.
The TEC crew replaced my roof and skylight in a very timely (as promised) and professional manner. Cleanup was perfect, quality excellent. Am very pleased with the work. Will recommend them to anyone who needs work on their home.
My project took almost a year to finish because I was working with my home insurance and was indecisive about which type of roof material to go with. I am definitely happy with my new architectural shingle roof and black gutter system. I am thankful to have my project manager, Jarad Ruth, along the way helping with getting approval for insurance coverage, choices in roofing material, and selection of colors, especially taking a chance on black gutters.
Good workmanship, Good price, Great communication
Very helpful in getting my home insurance to help pay the cost of the roof. They were on time the day of construction, did a great job, and made sure everything was cleaned up afterward. Highly recommend them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Exterior Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys