Everything went well. Workers were friendly, cooperative and knowledgeable. They got everything done on time. Workmanship was excellent.

Additional Comments

Additional Comments - I was happy with the way the project went. The workers were excellent and cooperative.

Professional & Organized

Professional & Organized - Once our project manager, Matt, left Cleary, things got less organized and less carefully coordinated. We missed Matt's attention to detail, communication, and quality oversight. Tyler and Aaron tried to cover but Matt set the bar very high.

Schedule

Schedule - For the main work, yes, but the last few items took a very long time to close out as the project seemed to lose momentum. This overlapped with when Matt left as in the previous item.

Professional & Organized

Professional & Organized - We felt very confident that we were receiving the best service possible during all stages of the remodel. One thing that stands out is what good and responsive listeners everyone at Cleary were. Whenever we had a concern or an idea, they responded promptly and respectfully. Clearly also presented some amazing ideas for our home that we had never thought of. For our project, we did not add space, but simply reworked the space that we have. They presented several designs for how to do this, and it was difficult to choose, because they were all great. And most were all ideas that we had not considered. The Cleary Company is quite amazing in the work that they do.

Schedule

Schedule - Cleary Company was always on time and even ahead of schedule. They were flexible when they needed to meet with us.

Communication

Communication - Cleary stayed in touch about the project. Because the Cleary Company coordinated all aspects of the project, this helped streamline the communication, and Cleary did a lot of communicating on our behalf.

Clean & Safe

Clean & Safe - Cleary Company is exceptionally CLEAN. This sets them apart from our previous house remodel experience. They cleaned up every day and were conscientious of our space.

Trust

Trust - The Cleary Company is exceptionally professional. We felt confident in working with them that we were getting the best home remodel possible.

Value

Value - You’ll get the best possible service and work with Cleary Company.

Easy to work with, communicate well, organized, quality work. We are very happy with the finished project.

Clearly was very professional and thorough from start to finish. They kept us informed of what to expect.

Schedule

Schedule - Cleary accommodated our needs to finish before we had holiday guests, they finished 3 days ahead of schedule.

Communication

Communication - We had daily updates on progress and next steps.

Clean & Safe

Clean & Safe - They went out of their way to keep worksite clean and cleaned up daily.

Trust

Trust - Without a doubt, not the least expensive but very well worth it.

Additional Comments

Additional Comments - We had concerns that our 14 year old dog would handle the stress of this remodel, Cleary went out of their way to accommodate her to the point she was excited to see them every day.

Professional & Organized

Professional & Organized - They absolutely were professional and organized.

Communication

Communication - They always communicated with me effectively.

Expensive, but Reliable! On schedule and responsive! Have already recommended them to other friends and neighbors.

Professional & Organized

Professional & Organized - Great communication!

Schedule

Schedule - Yes, on time!

Communication

Communication - Always! Responded quickly to any questions or concerns.

Clean & Safe

Clean & Safe - Always!

Trust

Trust - Indeed

Value

Value - Quality materials and workmanship/craftsmanship

Additional Comments

Additional Comments - We appreciated the integrity of the Cleary staff and their trade partners. Rob, Joey, Margot, Cricket and all are the A Team! The painting crew were impressive. Luis's carpentry skills are superior. Juan's team are diligent workers and did a great job in the cold December weather. Lou Volpe and his team were great. The hot water faucets produce hot water, and the cold water faucets produce cold water. We have friends who experienced the reverse in other homes with other companies! =) The Cleary team is polite and professional. Grateful for a well done project.

Additional Comments

Additional Comments - Always excellent people with whom to work - professional, friendly, committed to doing a quality job and making you happy. We have used Cleary several times and have always been completely satisfied.

I thought they were easy people to get along with. There was some surprises with the demolitions that had to chage the plans. They proposed some reasobable solutions.

Value

Value - It was more expensive than I thought. They were inline with other contracts. It's just the market.

Additional Comments

Additional Comments - They did keep the place clean. There were a few problems during the demolition. They came up with some solutions to the problems. They changed our plans with som minor things. They put down a nice floor covering in the bedroom and bathroom. I thought that was very good.

Additional Comments

Additional Comments - Great company! We deeply appreciated the communication and dedication to quality.

Additional Comments

Additional Comments - I thought that all of the employees I had contact with were exceptional, professional, and confident. My husband and I are very happy with the work that they did.

Quality company with an outstanding product and wonderful people at each step of the process

Professional & Organized

Professional & Organized - Showed up every day without fail when they were supposed to be here. Managed all sub trades on site.

Schedule

Schedule - Improved upon our schedule by a few weeks. We’re very accommodating to our needs

Communication

Communication - In person, by text and on line.

Clean & Safe

Clean & Safe - The took care to protect all affected areas of our home prior to beginning, and cleaned up each day after their work.

Trust

Trust - We never had any doubts or regrets about selecting the Cleary Company.

Value

Value - We received a very high quality project and are very pleased with our space.

We had a great experience. Want to give special mention to Laura, Rob, Ben, Shannon. They worked closely with us thru the planning and execution of the remodel. Would enthusiastically recommend them and Cleary Company to family and friends.

We hired The Cleary Company for a family room remodel and to do some various updates to our home. We could not be happier with the results! The work was completed according to schedule, The Cleary Company staff and all of their trade partners were professional, courteous, responsive to any of our questions, and they were meticulous and ensured we were pleased with the work during each phase of the process. Our project manager, Matt, was amazing to work with. We highly recommend The Cleary Company!

We have used Cleary Company for two different projects in the last 2 years and both were great experiences!

Additional Comments

Additional Comments - Fantastic! We have already referred you to friends and are saving up for our next project!

From initial contact through design,scheduling and remodeling work, Cleary Co and its subs performed at or above our expectations.

Additional Comments

Additional Comments - Our home is beautiful, and we are grateful for the expertise and skill of everyone that worked with us to make our home what we set out to achieve! We had a few twists and turns in the road along the journey, but everyone stuck with us to get to where we are today. We highly recommend the Cleary Company.

The actual work was done great, but the design and contract process were horrible. We were brought in with one price and then it more than doubled. We did not feel understood during the design and contract process.

I did my research for some time before committing to the contract. I spoke with several past clients in various stages of their own reno and felt they were a great choice. I have completed a project with Dave Fox in a previous home and this experience from The Cleary Company was much better overall. I felt everyone so engaged in my project while I know it is a small one compared to others! I have shared your contact info already with 5 people in my neighborhood who all stop and share great comments around the outcome.

Schedule

Schedule - Certainly did! RIght down to the day they said in the beginning!

Communication

Communication - Laura and Rob worked very well together which I felt made for a great experience.

Clean & Safe

Clean & Safe - Ben was always concerned about the job site and making sure things didn't impact our daily lives more than necessary. Every person that worked on the job was kind and aware that we were living there through the reno. It felt strange when it was over and we didn't get to see them anymore each morning and throughout the day!

Trust

Trust - Rob was really good to work with in manageemnt of the job. He was straight forward and responsive which I greatly appreciated.

Value

Value - Renovation is so expensive. It is hard to wrap your head around the expense of it all. I do feel that overall there was a good balance of what I spent and the results received. Now that everything is completed and back in place (landscaping, etc.) it does become a footnote to the enjoyment we have in living there each day.

Additional Comments

Additional Comments - The team was fantastic! I can't say enough about how well everyone worked together in accomplishing a great renovation. I am so pleased with the outcome. I can't wait to do more! Thanks again for a job that exceeded my expectations.

Schedule

Schedule - They did so as much as possible given various hiccups that arose along the way.

Communication

Communication - Communication was strong aside from a few hiccups.

Additional Comments

Additional Comments - Our home is beautiful and we are grateful for the expertise and skill of everyone that worked with us to make our home what we set out to achieve! We had a few twists and turns in the road along the journey, but everyone stuck with us to get to where we are today. We highly recommend the Cleary Company.

Very professional, organized and knowledgeable. Great quality and workmanship. Really good communication and take responsibility. We are very happy with our new bathroom.

Cleary does beautiful work, and makes living through a renovation as pleasant and safe as possible! Every person who came into our home over the months of our project was respectful, friendly, helpful, and skilled. It was wonderful to work with people who took such pride in their work and were as creative as they were practical.

Clean & Safe

Clean & Safe - The job site was our entire upstairs, and sometimes outside, and it was all we could ask! We so appreciate the way they cared for our home and left the work site every day.

Trust

Trust - Everyone who came to our home was terrific. We enjoyed and respected every sub; everyone took such pride in their work. Joey was calm and was particularly adept at pinch-hitting. Luis was an incredibly hard worker and so meticulous. David (since gone) was deeply invested and creative. Margot was quick to understand our taste and manage challenges that arose around the wallpaper or the lights. Integrity Electric (Brad) was wonderful. Rob was a pragmatic, thoughtful problem-solver who seemed most comfortable trouble-shooting. We remain uncertain about the bathroom wallpaper, but trust that Cleary will appreciate our concern and stay in touch about it.

Additional Comments

Additional Comments - We love their work, love their people, and trust that they will make things right. Effective, timely communication by the replacement project manager was challenging at times, and wrapping the project up suffered. We are delighted by the space now and love the value added to our home.

The sunroom they built for us is gorgeous and everything I hoped for. I am very happy with the workmanship. Communication once the project started was not good.

Clean & Safe

Clean & Safe - Cleary did good job of keeping site safe and clean.

Additional Comments

Additional Comments - I absolutely love my sunroom that Cleary Company built. Katie was excellent to work with. She did an incredible job of putting our desires into a plan and giving us advice along the way. I was very comfortable in having Dave and Joe working in my home and they did excellent work. Cleary delivered a great product. They just need to work on communication.

Additional Comments

Additional Comments - The Cleary Company is superb in every way.

Additional Comments

Additional Comments - My mother is very satisfied with her new kitchen that was remodeled. It's both beautiful and modern. She likes it quite a bit!

Additional Comments

Additional Comments - The design and professionalism of Coury Alan Sicker was top notch. He listened to our needs and ideas and gave great suggestions. We have a bedroom that is functionally beautiful. We like showing it off. Jamie and Aharon were friendly, courteous, and knowledgeable.

The final estimate and bill were double the amount of the projected estimate.

Additional Comments

Additional Comments - Overall I am very satisfied with my experience with The Cleary Company.

Note: These comments are written by Hugh Crowell. The form says they are from Julie Cronk (my wife).

Cleary did a great job remodeling our bathroom, which led to us hiring them to rehabbing our inground concrete pool. But that did not go well. Cleary represented that they were qualified and experienced in pool rehab, but the concrete subcontractor (Kalusha) they put on the job had little or no experience with pools. They seriously screwed up the gunite liner and the stamped and dyed concrete patio. Cleary tried to fix the dye job on the patio with limited success, but the gunite liner could not be fixed and they settled with us for a refund of that part of the work minus materials. The liner looks really bad, uneven, not a uniform color, and not finished well around the pool lighting leaving gaps. Other subs did fine. But I question Cleary's judgment about what kind of jobs they can take on and do a professional job,

I like the people we worked with, and I love my new bathroom.

It was an outstanding, thorough process from start to finish. They did quality work and had great communication.

Additional Comments

Additional Comments - All employees and workers of the Cleary Co.were most accommodating and a pleasure to deal with. Their workmanship is excellent. We are very satisfied and recommend them highly and without reservations..

Additional Comments

Additional Comments - Our project manager was wonderful. The quality of work was exceptional. I do think they are short of employees and spread thin resulting in long Project times. On most days we had one person working the project for 3-5 hours. The project took longer than expected, but the quality of work is excellent.

I have had another contractor in the past who seemed better organized and higher quality of work. I prefer them over Cleary.

They did everything asked for and then some

Professional & Organized

Professional & Organized - VERY organized. Tools and materials were out of our way as much as possible and stayed that way throughout the project.

Schedule

Schedule - Finished on schedule and maybe a little ahead of what was promised

Communication

Communication - At the end of every day, they came and talked to us about what had been done that day and what to expect in the near future

Clean & Safe

Clean & Safe - Our wood floors were protected and during the process and barriers were set up to control the construction dust. Vacuumed at the end of each day and tools and supplies were put away in the appropriate area

Trust

Trust - Never given any reason not to trust them and I am not a very trusting person.

Value

Value - They are not the cheapest company we met but I believe they gave me the best bang for our buck. I only wanted to have to do this once and done correctly. Learned a long time ago you can have something done in three ways, cheap, fast or good. Pick one.

Additional Comments

Additional Comments - Don and Kuba were very easy to work with. They were punctual about arriving on time and worked from the time they got there until the end of the day, sometimes longer if needed. Don was the lead on the project and Kuba was "in training'. Don obviously trained him very well. Their commitment to detail was greatly appreciated. I would have them do work for me anytime.

Everyone we worked with was professional. The work quoted was performed exactly as we had hoped and expected. In several instances they went above and beyond what was expected. Very friendly people to work with.

Schedule

Schedule - Schedule was adjusted several times due to weather, but that is to be expected.

Communication

Communication - When I called with a question or concern, they immediately responded.

Clean & Safe

Clean & Safe - Job site was organized and kept relatively clean each day.

Value

Value - I don't know what kind of deal or quality I would have received from another company because I did not shop around. Having said that, I am fully satisfied with the results and I think I got my moneys worth.

Additional Comments

Additional Comments - Jen Sommers was a pleasure to work with as was John the site foreman.

Additional Comments

Additional Comments - Professional and friendly

We had a fantastic experience with a whole house remodel. The work done is beautiful and high quality. The entire experience was enjoyable from start to finish.

Schedule

Schedule - We had several unforeseen and extensive issues pop up in our hundred-year old house. This only slightly delayed our project, by just a couple weeks. We were pleasantly surprised that the timeline didn't change as much as we assumed that it would, considering the scope of the extra work.

Communication

Communication - We always knew what was going on. Our project developer and project manager had meetings with us often to keep us updated- we were never in the dark about anything.

Trust

Trust - We absolutely trust The Cleary Company with any remodeling project. The work we had done is exceptional.

In addition to the high quality of the work performed by the Cleary team and their trade partners, they were responsive to my questions and concerns during the project and addressed issues to my satisfaction and without excuses or argument. As a higher end and full service company, Cleary's pricing is higher than some alternatives. That might dissuade some friends from using Cleary because of their own financial limitations but I am a firm believer in "you get what you pay for."

Additional Comments

Additional Comments - CLEARY was outstanding from start to finish with every aspect of our project. The quality of work, coordination of other subcontractors and helping to SOLVE problems that popped up during construction related to our mid-century home. They treated our home as if it was their home. Jen and Micheal were the best and always in regular communication our project timeline, updates, and resolutions. We never had to worry about anything. They will no doubt be our contractor as we tackle other projects in our home.

Have already recommended B2B.

Contractor Knowledge

Contractor Knowledge - Don’s knowledge allows him to think several steps ahead to avoid potential problems.

Employees Professionalism

Employees Professionalism - Don and Kuba were always neat, courteous and professional - a pleasure to have in our home.

Process Explanation

Process Explanation - Coury initially did a great job of detailing the process and Don and Kuba kept us informed along the way.

Areas Of Satisfaction

Areas Of Satisfaction - They pretty much exceeded our expectations every step of the way.

Additional Comments

Additional Comments - 100% positive experience.

Areas Of Satisfaction

Areas Of Satisfaction - When any problems arose, Bath2Bath was quick to acknowledge and address the issues. We appreciated their transparency and helpfulness throughout the process. Our contractors, Don and Kuba, were excellent to work with. They were consistently communicative, on-time, polite, and they kept the project area and our home clean throughout the process. The entire renovation was far less of a disruption to our family than I had anticipated it would be.

When this company does work, it is a top notch job! They really listen to what the customer wants and they make it happen!

Areas Of Satisfaction

Areas Of Satisfaction - When they said they would do something they did it in the exact time frame. The cleanliness of all work was a huge surprise. I am a neat freak and I NEVER had to do anything to clean up the rest of the house after they had been here. I remember the designer telling us they did a deep clean on Fridays and the first week I thought “what more can they clean”. Extremely pleased about this and will certainly tell others what a fantastic job was done on our bathroom. I am so happy with all the work! I don’t hesitate to ask people, “Do you want to see our new bathroom”. I get the same response from people! WOW!

Easier Than Expected

Easier Than Expected - Experienced no major problems throughout the process.

Areas Of Satisfaction

Areas Of Satisfaction - Working with Pete and Aaron was a pleasure. They were reliable and hard working. They explained everything they were doing and sought input before beginning stages in the project. They were competent and really worked at completing the job while maintaining the highest standards. Very friendly but professional. We would definitely ask for them again for additional remodeling. We were happy that we had them every day instead of many different workers.

Improvement Suggestion

Improvement Suggestion - This is basically a positive suggestion. Keep your teams consistent throughout the process. That was one thing we were most appreciative of rather than having different workers coming in to complete different areas of the project. Pete and Aaron did a fantastic job.

Additional Comments

Additional Comments - We were a little disappointed that the original tub we ordered was not available after the work started. However, the replacement tub chosen was a good alternative.

We've used bath2bath on two different bathroom projects and both exceeded our expectations. We are very pleased with the results.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded our expectations with the design process. It was very easy, and it provided us with good options without being overwhelming.

Improvement Suggestion

Improvement Suggestion - One suggestion I have for Bath2Bath is to expand their services to include kitchen renovations.

Great people to work with. Very friendly and professional.

Schedule

Schedule - As best they could with the way the world is today.

Overall Cleary did a very good job for us. Mike and Jen Summers were very good to work with. They were professional and good at following up. I would be happy to work with them in a future project at our house.

Areas Of Satisfaction

Areas Of Satisfaction - quality

We have worked with other contractors prior to Cleary and had expectations that were met and exceeded on our project. In fact, we even added work to correct decades long issues that they identified in the course of our renovation project. There was one issue identified that was outside the scope of our contract that caused a delay in work on our behalf and this then required us to be bumped on the schedule. But this was managed fairly for all parties and was clearly communicated. I would highly recommend The Cleary Company and would work with them in the future if an opportunity arises. We are thrilled with the results in this large renovation adventure!

We have already recommended bath2BATH to several of our friends who are looking to remodel! We feel like the process was very simple and the team did a great job to execute our plan, even when road bumps popped up along the way. We were kind of dreading an albeit necessary remodel to our master bath with a young toddler and a baby on the way ... but bath2BATH made the process as easy as it possibly could have been!

Budget

Budget - We went slightly over our budget (our choice) but we appreciated the extra communication around fees and change orders. The team also found a way to save us a bit of money on design after we got started when a change order popped up, which helped to offset some of the total cost - much appreciated!

Areas Of Satisfaction

Areas Of Satisfaction - Our project manager, Dan Irwin, was extremely communicative and courteous. We really appreciated the frequent updates and always knowing where our project stood. He also followed through to make sure everything was in top notch condition & we really appreciated his extra commitment to the project. We also enjoyed the in-person design walkthrough with Coury Sicker - he had wonderful ideas and was great to work with. We look forward to using bath2BATH/The Cleary Company for future remodels.

Improvement Suggestion

Improvement Suggestion - As with any project...sometimes they take longer than originally planned...especially in today's world. The only thing we would change is possibly giving clients a longer timeframe for the project. But this is the only thing we can think of, and it's normal for these projects to go over or have a few things hanging at the end.

Additional Comments

Additional Comments - Thanks again for all of your help, seeing things through to the end, and for the team's courteous and professional work. We're thrilled with the outcome and love our new bathroom!