Service was excellent Nick and crew did a great job

We were pleased with our overall experience using Bath Authority. The leadtime was reasonable and it was easy to get on their schedule for installation. We were happy that it was only a one day install! The install crew went right to work, were very professional and respectful. The only downside was that they left a gap between our tub and floor that we had to fill on our own.

The product and installation are top quality. The only negative is that the Sales Rep projected that the work would be completed in one day; once the work was started, it was obvious that a one-day completion was impossible. This is no way was the fault of the installation team, who were excellent. The amount of inconvenience experienced to plan for and accommodate the necessary 2nd day would have been avoided if it was simply stated up-front that two full days by the 2-person team would be needed.

Nick and Hector were excellent, very nice people and kept everything clean and the job they did with the structure being out of wack was impressive!

The guys that came out to do the work were polite, they cleaned up, and did a great job.

I was very satisfied with my experience, and they were very professional.

The price is ridiculous… but the work was great

Our shower looks decent overall! I’m happy from what it once was to what it is now! Only complaint is our drain was a brassy color and we ordered black finish for all the hardware. Also, our surround got a pretty deep cut that’s noticeable. Otherwise our crew was professional, courteous and cleaned up their mess! I wish it could have been done in 1 day like we were told, but I understand there was more work than the crew was made aware of. It seemed like communication fell short from the bath authority to the contractors. Hopefully this can be improved in the future and hopefully are few minor complaints are addressed, however the job overall met our expectations!

Overall Experience

Overall Experience - Everything was done very well.

Best installers..all went very smooth from start to finish...will recommend to anyone looking for a new bath remodel. Thanx Bath Authority

Professionalism

Professionalism - They were very professional throughout the whole job

Additional Comments

Additional Comments - I'm happy knowing my family is safe now in the shower...

Nick and Hector did a great job on installing my shower.

Quality of Workmanship

Quality of Workmanship - The installers did a great job and everything was cleaned when they left

I am satisfied with their work.

I am very satisfied with the project I had done by The Bath Authority.

Very good and very helpful

I would recommend, however I will also add that it is very expensive for just a shower/tub unit!

I really enjoy my new shower from Bath Authority

The two guys that came to our house were very professional.

The Bath Authority of Pittsburgh was terrible. The installation was perfect but dealing with the company was awful. They take your money and don't do what they promise.

the guy's did a great i'm very happy with the job they did for me

The Bath Authority provided excellent, fast and friendly service.

The Bath Authority did a good job, and they were neat and clean.

They did fine work and yes I would recommend them.

The installers were very professional, clean, and did an awesome job. I would recommend them to anybody.

Good product. Excellent service install.