Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations in reconstructing the property.

Very professional in all they do.

Would gladly recommend this group.

Areas Of Satisfaction

Areas Of Satisfaction - Scheduling , workmanship

Quality of the work completed was first rate. The price was fair. The only issue we had was that one of the sub contractors equipment was compromised with a hole in the vacuum tube removing insulation and the dust in the house was significant. The cleanup took us multiple days.

Communication

Communication - Advised as to schedule and met timelines. Explained work to be done as we inquired.

Professional & Organized

Professional & Organized - Each contractor had a plan and completed it timely without cutting corners and to our satisfaction

Recognized Excellence

Recognized Excellence - Alex Knoop provided excellent work and communication throughout the project.

Recognized Excellence

Recognized Excellence - I would like to recognize the company itself for their exceptional service!

Very likely to recommend since there was help along every process of the rehab.

Problem Resolution

Problem Resolution - Very helpful through the process and offered their expertise advice in every scenario possible.

Areas Of Satisfaction

Areas Of Satisfaction - They did a great job as expected.

Texas General Contractors did a great job.

On a scale of 1-5, I would give them a 6.

Fantastic experience with very accommodating and skilled people

Additional Comments

Additional Comments - Would recommend to my friends any time.

Max came out almost immediately after being called following our sprinkler system pipes bursting and causing a lot of damage throughout our building. A crew was brought in the same day to begin moving furniture out of damaged rooms. They began the drying out process the next day. Max was accessible when any problem arose and tended to it asap. We are very happy with the work that was done!

Very easy to work with. I had no idea what to do and they clearly laid out a plan.

Additional Comments

Additional Comments - The very best. Excellent Professional- Timely and fine work.

My husband and I have been very pleased with the contractor, Alex, and his foreman, Edgar. They were highly thoughtful and very professional, but at the same time we felt we got to know them on a friendly basis. If I called them they would always get back to me in a couple of hours. They hire subcontractors, and everybody they sent over to my house did a fantastic job. The floor people, the painter, and the people who rebuilt my island with the sile stone.

Quality Of Materials

Quality Of Materials - I am absolutely satisfied with the materials.

Quality Of Workmanship

Quality Of Workmanship - The quality of the workmanship is A plus.

Professional & Organized

Professional & Organized - They were definitely organized and professional.

Areas For Improvement

Areas For Improvement - They did not fall short anywhere. I am highly satisfied.

Additional Comments

Additional Comments - Given all the stuff we had done, I think it was a very fair price.

Areas Of Satisfaction

Areas Of Satisfaction - Virtually all!

Additional Comments

Additional Comments - I would highly recommend Texas General to friends and family.

Recognized Excellence

Recognized Excellence - Brian was in charge at the beginning of the project when Wet drywall and insulation was being removed and also and explained how they would be estimating the work that needed to be done. He was honest, very efficient, and hardworking.

Areas Of Satisfaction

Areas Of Satisfaction - Never having been through an home insurance claim or anything related to water damage was overwhelming, but Alex and Brian were very reassuring and explained the process. It was very seamless.

Areas Of Satisfaction

Areas Of Satisfaction - Everything from start to finish awsome job and great communication and service

Areas Of Satisfaction

Areas Of Satisfaction - We had a very tight deadline to meet and they met it.

We were very pleased that Texas General Contractors worked on our home which was struck by lightening. We had extensive fire and smoke damage plus water damage from the Firemen. They were responsive in a timely manner, polite and easy to work with. The final outcome was amazing. Thank you, Texas General.

Alex was the lead on our post water leak rebuild. He was always responsive to our requests and kept the job moving in a timely manner. When Alex was not available others on his team would promptly fill in and were knowledgeable about the project details. The entire team was friendly and professional.
Overall the subcontractors they used did a good job but Greg the cabinet maker and Tomas the painter did excellent work.

Safe

Safe - Worksite was safe and everyone wore masks in the house due to SARS CoV-2.

Recognized Excellence

Recognized Excellence - I would like to recognize Brian H. and the owner Max for their exceptional service. They were all really great.

Areas For Improvement

Areas For Improvement - They exceeded with their customer serviece and reliablity. They showed up when they said they would and they cleaned up after themselves.

They were extremely responsive. They gave status updates every week and they never missed one. The work was done in a timely fashion. They communicated with me throughout the project. Their quality of work was excellent!

I am a realtor and they are by far the best company I have worked with. They were professional and personal.

Texas General helped me out during a very difficult time! I would recommend them to anyone seeking a professional and fair contractor.