About this company
TBH Sterling Inc.
In 2005, we started out with the question of: “in a perfect world, how would you do this right?” remodeling, that is. We were not new to construction, or remodeling for that matter, we had been in and around all facets of construction for over a decade professionally and grown up in the business as a third-generation craftsman, but we thought that there must be a better way. The attempt to answer that question is what continues to drive us forward, to grow, to evolve, always striving for the right way, a better way to do this thing that we do. Show more
In 2005, we started out with the question of: “in a perfect world, how would you do this right?” remodeling, that is. We were not new to construction, or remodeling for that matter, we had been in and around all facets of construction for over a decade professionally and grown up in the business as a third-generation craftsman, but we thought that there must be a better way. The attempt to answer that question is what continues to drive us forward, to grow, to evolve, always striving for the right way, a better way to do this thing that we do.
Remodeling takes construction tasks and the skills to accomplish them and adds the twist of our jobsite being in the middle of your home, and we never forget that. We recognize that your home is your most valuable asset, and that you have entrusted us with taking it completely apart and putting it back together again, often while you are living in it.
We believe that teamwork, customer service and communication are the foundation of what we do, and why we are successful. We believe that when we combine our talents and perspectives with those of others the results are more than the sum of its parts, e.g. 1+1+1= 5 or even 7. We believe in the golden rule; that by treating your home like our own and communicating with you as we would want you to communicate with us, we can do this right, correctly, better, always improving. Hide
Types of work
GuildQuality surveys
Badges
Reviews 6
Of 7 respondents, 6 left a reviewRecent reviews
Gabriella D.
They were really quick to respond, very professional, and they listened to all of my requests. I was absolutely thrilled with the results.
Melissa M.
On time, extremely communicative, friendly and trust worthy.
Natalie K.
TBH delivered quality work, open and quick communication, and transparent and fair pricing. Highly recommend.
Jane R.
We had our 1928 kitchen completely remodeled and I would definitely recommend working with the TBH team. They were timely in their communication, stayed on schedule as much as They could during the pandemic, responded to questions in a timely manner,Provided high-quality work And were enjoyable to work with.
Jackie B.
I can't say enough positive things about our kitchen remodel. We really enjoyed working with everyone at TBH Sterling!
Additional comments
Clean
Clean - I was very impressed with how clean the job site was throughout the process. I also appreciated all the effort put in to keep dust, etc from traveling throughout the rest of the house.
Respectful
Respectful - They took a lot of time to make sure things were covered well and protected.
Recognized Excellence
Recognized Excellence - We enjoyed our interactions with everyone who worked on our project.
Steven W.
Additional comments
Budget
Budget - We only had one change order for electrical work and our contractor told us we might expect that when we started the project, so no surprises
Communication
Communication - The onsite PM connected via text frequently and engaged us in decisions as much as possible
Quality Of Workmanship
Quality Of Workmanship - work of the entire TBH team including subs was excellent
Problem Resolution
Problem Resolution - We had very few problems during the remodel and they were all addressed quickly and solved to our satisfaction
Schedule
Schedule - This is one of the reasons we have chosen TBH Sterling more than once, they keep to their schedule and finish on time
Recognized Excellence
Recognized Excellence - Stephen and Angel worked amazingly well together. Stephen's lighthearted yet solid approach with subs management helped us relax throughout the project
Areas Of Satisfaction
Areas Of Satisfaction - The team managed our expectations really well. The quailty of the work by subcontractors is excellent
Additional Comments
Additional Comments - We love that TBH Sterling is always striving to do better with their customer service, crew professionalism, and overall value. We have used them twice and will use them again.
GuildQuality
Customer feedback report
