Tacheny Exteriors has been around in the construction business for about a 100 years throughout generations. They do quality work that I am happy with. They will make sure that it is done to the customer's satisfaction even if they have to come back several times.
Everything was done to my satisfaction
The roofing crew was terrific.
The roofers were a clown group who didn't seem to know what they were doing. They had to come back 3 times. The first day 4 of them stood around while one person did most of the work. Should have only taken 1 day with a good crew.
The actual roofing job was fine. But it took many weeks longer than the salesman promised before they even started, because they take on more jobs than they can handle. They worked with my insurance company, which was nice, but their final bill was incorrect, charging for gutters that were done by another company. Despite multiple messages, they still haven't corrected it.
I'm happy with everything Tacheny Exteriors did.
They did a good job.
Knowledgable and communicative staff who broke down the insurance process clearly. Quality products and quality install. Easy down payment and final payment processes. An exceptional local business who takes pride in their work!
I have used Tachney a couple times for storms that occurs. My neighbors use them and they do a good job.
We've used them three times, and have always been happy with them.
This is our second Roof from Tacheny Exteriors MN. I would recommend them as i am happy with there work .
I am happy with the work and the management. Everything was handled professionally.
There was too much of a gap with the old boards. Tacheny went back to my insurance and was given the O/Kto put on a 1/2 inch chip board over old roof.
The workmanship was excellent. It could have been accomplished in a sooner time frame. Due to initial difficulties our project got a very late start. To be fair there were other issues occurring at the time which had nothing to do with the project or Tacheny Exteriors.
They did an amazing job!
There is no great follow up after the completion of the project.
They did a great job. I would definitely use them again.
They did a horrible job, left nails and left in a Lindley of a job for two days until they actually finished. So disappointed.
Not enough supervision of the crew. Agreed upon ventilation improvements were bypassed. Communication between homeowner, supervisor and crew was difficult, causing the work to spread out over 6 days
Crew was diligent and friendly
I'd purchase again .
The entire process of having my roof replaced went smoothly. I am very happy with the prompt, yet thorough work that was done. I would highly recommend Tacheny Exteriors!
From the quote, communication, work performed met all my expectations. Great job
Selected based on Tacheny reputation and longevity as a company. Very professional team, from initial meeting with representative to the work
They're excellent people.They're a family orientated company.
We are very pleased with the roofing job that Tacheny Exteriors provided.
Professional, fast, complete, and to a high standard.
Everything! From start to finish so great to work with. I had a couple of quotes from other companies and Dody was so much better than anyone else. She was friendly, open, honest, and not pushy which was so appreciated! The crew who did the windows was fantastic as well and took the time to give me details on any updates and how it was going. The windows look great and they were so wonderful to work with!
Quality Of Materials - The roof looks great - the crew was outstanding . Our sales, representative was Nathan & he was wonderful and very helpful & knowledgeable .
Recognized Excellence - Nathan & Isabel — very excellent. The entire team was great to work with - thank you very much ! This is our 3rd roof experience with Tacheny . Wonderful & kind staff — really great Team !
It has been great to work with every person at Tacheny, from sales to project management to each team member working on our projects. Because of weather and supply, we have worked with them across over a year now. It has been pleasure to work with them all the way. We have appreciated the process and the results!
The people that work there are great. Unfortunately, during my experience, the salesperson who sold me the product was let go before the project began. There was poor communication that led to a chain of events that led to the project being longer than it needed to be.
The people at Tachney were all very professional, efficient, timely, and great at communicating.
The job went well and was done in a timely manner.
I have used Tacheny on 3 major projects and are happy with the results. Great team effort during this difficult time with COVID and production.
They did excellent work.
Yes, I would certainly recommend Tacheny despite the few hiccups we had.
Marco was great, and he communicated with me. He was professional, yet cordial.
Tacheny did a great job with our new gutters! From Dave, our project consultant, who was in communication the whole time from start to finish, to Theresa in the office handling our insurance claim, to Greg the installer, to Chrystal in the office who quickly rectified a couple of small installation issues, everyone provided top-notch service. We will gladly recommend Tacheny to any family, friends, or neighbors needing exterior work. Thanks, John and Angie P.
Very professional from beginning to end.
Theresa, Jason, Brian, Kent, and the entire Tacheny staff (including Chrystal, Isabel & Brittanie) were very responsive to my needs and provided exceptional service, as did their roofing crew (Marco and crew) and gutter contractor, Greg. I was always kept informed by the Tacheny staff of what to expect and when. I am appreciative of the quality of craftsmanship exhibited by their roofing and gutter crews.
Adjusted to my schedule. Then came on time and did a great job on my gutters.
Generally easy to work with; Seemed very honest; Did good quality work
They have been nothing but amazing. Answering all questions happily and quickly. They care about their clients and it is shown in their work and communication.
They were very timely and responsive.
The crew ran out of product and left for the day. No one communicated to us that the project was unfinished, what the reason was, or when we could expect them to return. I had to reach out to the project manager multiple times to try to get any info.
But by far the worst incident, was the install crew lead peeing in the street directly in front of my house, in full view of us and the kids. I yelled out the front door at him, but he just laughed at me and went back around the house.
When I complained to the project manager, he did apologize, but then went on to say that they were one of the best crew and that this was the first complaint about them ever. Basically dismissed me. It was a disgusting thing to have to see and I don’t know how I could recommend your company if this is how the people who work at our homes behave.
Very smooth process from beginning to the end.
100% recommend Tacheny for your home improvement needs. Extremely professional, clean, knowledgeable, and a pleasure to have come work on our home.
Great company to work with. They listen, very personable, attentive and professional
Yes - Tacheny did an extremely good job. I referred my neighbors to Tacheny for their window replacement.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Tacheny Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys