SurePoint did an excellent job installing our new siding. We are so happy with the outcome. The crew was professional , friendly, and job site was cleaned up each day. We also appreciated the quick communication. We would give 10 stars if we could!
I would highly recommend Sure Point to anyone wanting to make their house look great.
We're very pleased with the results--the house looks great. The crew was friendly, professional, and worked efficiently. Dalton Silva was very helpful with working out details and getting a window sash replaced (glass cracked during delivery). The crew did an excellent job with clean-up, and my wife said they showed up again yesterday (several days after completion of the job) to remove rust stains on my drive from the dumpster! I can wholeheartedly recommend Sure Point Exteriors if you want Hardie siding.
Dalton and his crew went above and beyond to provide exceptional service. They kept the work site clean and the quality is exceptional.
I was most satisfied with the quality of the workmanship.
I would like to recognize Dalton.
I was most satisfied with the outcome.
They were all great.
Dalton and the entire crew were wonderful, very professional and hard working. The house looks fantastic and we are pleased with the entire process.
Not at this time, but we to recommend Sure Point to anyone who asks.
Dalton and all the crew were great.
They were excellent across the board.
I think the value and customer service was great.
Dalton is amazing. His crew was good as well, but he was amazing.
They did an excellent job. I would use them again.
I was most satisfied with all of it. They kept the yard clean.
I would like to recognize Dalton. He did a great job answering questions and communicating. He was very knowledgeable about his work.
Wow. Our house had looked tired and worn for several years, and now it looks updated, fresh and fantastic. Dalton was personable, knowledgeable and professional, and consistently responded promptly to questions I had. We felt the bid was competitive, and Aidan, Carlos and Luis worked well together when installing the James Hardie siding.
Working with Dalton was a pleasure. He was personable and professional. (We had a salesman here of a competitor who was in our home for three hours and it was far too long.). And I felt very comfortable with the crew that was here.
Dalton Silva. Also Aidan, Carlos and Luis.
We could not be happier with the work that Sure Point did on our house. It was a huge job and they did an absolutely awesome job from start to finish. We highly recommend them.
They were very in tune with what we wanted. They couldn't have done a better job. The quality was outstanding.
I shared them with my Facebook page.
Dalton was awesome. He was the overseer of everything. He ensured we were happy with the work that was being done.
They weren't the lowest but their bid was very detailed and it didn't cost a penny more than they quoted. They started and finished when they said they would and they came back and made sure I was happy with everything. The workers were amazing and Dalton was amazing. I have already recommended them to several others. They were one of the best companies I have ever worked with, it is amazing. His teams are all amazing. They were very kind, very clean, and polite. I just can't say enough good about them.
It was above and beyond all the way, first-class.
I was satisfied with everything, the quality, and the workers. He suggested some colors, they were perfect. It was just amazing and it is beautiful now.
I would like to recognize the guy that was the lead of the siding crew. He was wonderful and took the time to explain what they were doing. Also, Tito, the head of the painters, he was amazing. It was wonderful, it was a really great experience all the way around.
Dalton was a life saver. Our siding was leaking causing damage to our ceiling and carpet. He replaced all the old vinyl siding with hardie board. My home looks beautiful. His staff was very polite and the quality of work is impressive. My neighbors have commented on the difference in our home and took his information for future use. This was a worry free project as I trusted Dalton to do quality work and he definitely delivered. The cost was very reasonable and I couldn’t be happier with how my home looks.
Dalton was available throughout the project to answer any questions.
Every aspect of the job.
My neighbors took his flyer and have commented they are going to call in the future.
Dalton and all of the crew who worked on my home.
Dalton and his crew were extremely professional. The site was kept clean and organized each evening. The crew was respectful and timely. Dalton was very accessible and responsive throughout the entire project. Dalton timely answered all questions and addressed any concerns. We are very satisfied with the entire project.
They were very professional and quick getting the house done. They showed up early in the morning but always checked to make sure that was okay. They worked all day with the exception of eating lunch.
The team at SurePoint did an excellent job! We love the look of our new siding. Communication with Dalton was great and his team was very professional with great installation. We would highly recommend them to anyone considering new siding. Thanks again!
Price, quality of product and labor, communication
I will recommend to my neighbors
Dalton and the whole team
Home remodeling projects don't have to be scary or intimidating. Contractors like Dalton and Sure Point Exteriors make the process extremely simple by providing extremely detailed explanations and a low pressure sales pitch. Dalton was a pleasure to work with and showed that he cared about his customers as well as his crew performing the work. He would stop by often and make sure we had no questions and make sure his crew was getting what they needed from us.
The crew that we had working on our house arrived at a reasonable time for the neighborhood and would clean up at the end of the day each day. I felt like they kept a clean work environment and did whatever they could to impact our day to day lives as little as possible.
At the end of each day, the Sure Point team did an incredible job of cleaning up and making sure the work area was safe for our family to be around.
I had zero problems with Sure Point, but if I did I am 100% confident that it would have been addressed quickly and efficiently.
Our project was started before we expected and was finished before we expected. At no point in time did I feel like they were rushing to get our project finished to move onto the next job. I felt like we were the sole focus and the quality would be exactly what we needed.
Absolutely nothing, Sure Point has set the bar for future contractors extremely high.
I was satisfied with the materials. They did a super job and did it quickly. They were very precise, answered my questions, and the price was the best in the city.
From beginning to end their price, service, knowledge, quality and value was one of the best contractor experiences I have ever had.
Dalton Silva the owner and his entire crew were exceptional in all phases
From initial contact through installation completion Dalton exceeded my expectations, he took the time to go over the process and was very patient with my indecision on colors and supplied me with plenty of addresses to go look at various color combinations. The crew was awesome and did an amazing job, they cleaned up daily and I could really tell they took pride in the job they were doing. I get alot of compliments on the house, and everyone has said it looks like a new house. I highly recommend SurePoint and Dalton.
Exceeded my expectations
My expectations were exceeded in all areas.
Not at the moment, but I tell anyone who asks about SurePoint and the awesome job they did.
Dalton and the entire crew that did the installation.
Sure Point was a quality group of professionals, that listened to all of my needs and it was within the budget.
I was most satisfied with the crew, they were very professional and fast. The quality of work was amazing!
I've shared their flyer around the neighborhood already!
The crew leader was exceptional.
Dalton and his crew were professional, considerate, and developed creative solutions for problems that were unique to our house. They were communicative with us and even told us about a problem with our roof. The crew worked hard through difficult weather conditions. The finished product is beautiful and we received many compliments. We highly recommend Sure Point.
We can't think of anything.
Dalton was very responsive when we had a question or concern. The workers were very polite and hard-working.
We don't know of anyone now, but if we do in the future, we will recommend Sure Point.
The 2-3 main workers (we don't know their names) had a truly admirable work ethic.
The weather permitting.
I am most satisfied with how the job looks and all the crews were very good and professional.
We hired SurePoint to completely reside our home with James Hardie siding. We also got new facia, soffits, and gutters. With such a big investment, we did a ton of research, got bids from 6 companies including SurePoint, and were very thorough in our decision-making process. In the end, we decided to go with Sure Point. Dalton was so wonderful to work with. He was responsive, professional and very helpful, not to mention his being an all-around good person. His crew was excellent and were such dedicated workers even in difficult weather conditions. They did such high-quality work, were respectful of my property and were as unobtrusive as possible. We are overjoyed with the results. Dalton frequently came to the work site to check on the project and was extremely responsive and courteous if I had a question or concern. We could not be happier with Sure Point and have recommended them to many friends already. We are very pleased with Dalton, his crew and the end result. Highly recommend!!
Sure Point Exterior transformed my home. I couldn't be more pleased with the end results. I will definitely recommend them to family and friends.
Dalton Silva is by far the most organized contractor I dealt it.
Dalton was always easy to get ahold off.
Very professional, clean up was done before they left the work site every day.
I am very pleased with the way my house looks.
Their attention to details is outstanding.
Always kept the job site neat
I was most satisfied with Dalton Silva the owner and his crew.
Not at the moment.
I would like the recognize Dalton Silva for his great customer service.
Thoroughly professional, EXCELLENT value!
Original presentation and offer
Dalton is thorough, responsive to customer concerns, has high standards
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sure Point Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys