They provide outstanding service with great quality. I got what was promised.
Recognized Excellence - Dalton, Adon, Carlos, and the rest of the crew were beyond exceptional.
Areas Of Satisfaction - In all areas, they exceeded everything. I could not be more satisfied.
Additional Comments - I'm very happy. If I had to do it again, I would absolutely do it.
Super easy to work with. Reliable workers and excellent results
Value - Extremely pleased with the value
Areas Of Satisfaction - All the workers were excellent, reliable and efficient
Recognized Excellence - Dalton / siding installers
Areas Of Satisfaction - Quality of work
We researched a lot of companies before we determined they were the ones we wanted to go with. They did a beautiful job on the house!
The workers were pleasant, professional and dedicated to getting the job done well.
It was a pleasure to use Sure Points Exteriors. Dalton was always on-time, cordial, responsive, professional - he did what he said he was going to do and did it when he said he would. He followed through on our every request in a timely fashion.. Hard to beat that kind of service from the owner of the company.
Types of work - Painted entire house
Clean - No complaints - job site was cleaned every night and weekend.
Communication - Every day that I had questions the lead worker on site was willing to talk with me. I also was able to visit with Dalton as often as was needed.
Quality Of Materials - I knew going in Hardie board materials would be quality
Value - It wasn't cheap but it was a fair value
Recognized Excellence - Dalton DaSilva
Areas Of Satisfaction - All areas - taking off old siding, installing Hardie board, painting. Communicating.
Additional Comments - I'd do it again - hope I don't have to but I'd use Sure Point again.
We had several bids, and they came back and weren't the cheapest or most expensive, but they had quality reviews, and his references were phenomenal. He's the only one who listened to every detail. I'm a picky person, but he went above and beyond. We couldn't be happier. It was worth every penny. He was efficient, called me back, and was very responsive. Dalton and his crew were exceptional. They cleaned up after themselves every day, and did a good job sweeping. They were very conscientious.
Clean - They absolutely, 1000 percent, left the job site clean!
Quality Of Workmanship - It was exceptional workmanship. They paid attention to detail. The crews he had were phenomenal.
Recognized Excellence - I would like to recognize Dalton, the owner. He was responsive and so detail-oriented. I would also like to recognize the crew Renaldo, Junior, and David. They were exceptional craftsmen.
Areas Of Satisfaction - They met my expectations with the entire job.
Types of work - exterior
Recognized Excellence - Dalton the owner was great to work with.
Areas Of Satisfaction - They met my expectations.
Dalton and his crews did excellent work. We had one side redone with Hardie, to address a wood rot and woodpecker problem. The other sides were fixed of wood rot damage and painted. We also had new windows and wraps, and gutters done. All phases were down with great attention to detail. On several occasions, Dalton visited to do a walkthrough with us. He noticed a few extremely minor things that we had not seen, and had his crew make the appropriate remedies quickly. It was that attention to detail that really affirmed our choice to use Sure Point.
Recognized Excellence - Everyone was excellent to work with, and friendly.
Areas Of Satisfaction - The crew was very diligent about cleaning the job site each day. We really appreciate this touch.
Recognized Excellence - Great communication and they go above and beyond to make sure everything is done correctly.
Sure Point was by far the best contractors we’ve ever worked with. They were kind, courteous, clean, respectful, and detailed. They did an amazing job! Our house looks great! Their quality was top notch. They were on time in their delivery time frame. We highly recommend Sure Point to anyone looking for exterior services.
Types of work - Gutters and painting
Clean - The area was cleaned on a daily basis.
Communication - Dalton was an excellent communicator as well as his crew.
Quality Of Materials - The materials used were of great quality. We’re extremely satisfied with the product.
Quality Of Workmanship - The workmanship was outstanding! Our project looks amazing! The crew definitely knew what they were doing and did the work with great attention to detail.
Professional & Organized - Dalton had all materials on-site and ready at all times. Dalton and all crew members were extremely professional and organized at every stage of the project.
Recognized Excellence - Everyone-the whole crew. Dalton and everyone on the crew were incredible!
Areas For Improvement - I can’t think of any.
Areas Of Satisfaction - Exceeded every expectation
Additional Comments - Overall, we are so happy with our project and Sure Point. We’d highly recommend Sure Point to anyone and everyone.
Dalton and his crew were amazing! We had a general design in mind and Dalton made some great suggestions which made for an awesome final design. His hard-working crew's attention to detail and execution of the design was flawless. Dalton's bid was extremely detailed and he kept us informed through-out the project. The project transformed the front of our house and from start to finish we couldn't be happier with Sure Point Exterior s performance.
Recognized Excellence - All three crew members did a great job
Areas Of Satisfaction - The hard work during cold morning temperatures was amazing and the attention to detail was phenomenal.
Additional Comments - Best contractor experience in our 40 years of homeownership!
These highly skilled technicians installed our new siding with professionalism, and a high level of attention to every detail. The crew always started on time, accomplished much each day, and cleaned up all debris before leaving the job site. We love the transformation this has made to our home!
Recognized Excellence - Dalton DaSilva was always very professional, informative, and a superb representative for his company and the product they sell/install.
Recognized Excellence - Dalton's communication. Very prompt and made sure things happened as he stated.
Crew was very friendly and easy to work with.
Recognized Excellence - The entire crew was very approachable and made the process smooth and comfortable.
Areas Of Satisfaction - Quality and communication was exceptional.
Additional Comments - Definitely recommend.
Recognized Excellence - The entire crew
Areas Of Satisfaction - Cleaned up each day. Job completed quickly. House has never looked better.
Additional Comments - My neighbors have stopped by to compliment how great the house looks.
Recognized Excellence - The crew were very hard working and competent especially Andrew.
Lead Source - I found Sure Point Exteriors through a Google search.
Areas Of Satisfaction - I was most satisfied that they finished what they started.
Lead Source - Neighbor
Areas For Improvement - They didn’t fall short.
Areas Of Satisfaction - How they paid attention to details.
Recognized Excellence - The owner and the whole crew we’re awesome.
Lead Source - James Hardie website
Areas For Improvement - N/a
The Sure Point Exteriors staff was very professional!
Lead Source - I heard about them from the James Hardy website.
Areas For Improvement - I will be hard pressed to find any.
Areas Of Satisfaction - I appreciated everything from our intial interactions with Dalton on how professional he was and the level of the details he provided with the estimate.
Current Referrals - I do not know of anyone at this time.
Recognized Excellence - Dalton was exceptional!
Excellent job, would definitely recommend!
Areas Of Satisfaction - The crew kept everything very clean and tidy and did an excellent job with the installation.
Overall, Surepoint was amazing. The sales people and the work crew were careful, kind, and very courteous. They cleaned up after themselves, and I'm in love with my house.
Follow Up - If there was a higher scale I would pick that.
Quality: Workmanship/Materials/Crew - If there was a higher score I would pick that.
Lead Source - I found them through a Google search.
Areas Of Satisfaction - The work crew was amazing. They were so courteous, they were great around my kids, they cleaned up, and they worked well together.
Current Referrals - If I did know anyone who needed them I would tell definitely tell them about Sure Point.
Recognized Excellence - Dalton was great. The work crew, Andre, Brico, Andre's dad, and then there was one other guy, were all so amazing.
Additional Comments - They were awesome.
I used Sure Point to install Hardie Board siding. Dalton and his crew are the best I've ever seen. Complete attention to the smallest details missing nothing, no rework, no errors. Amazing. Exceeded my expectations. Usually on construction projects I have to stay on top of things but with Sure Point it was all done without me micro managing. Professional crew that kept the work area clean, respected my property, and just wonderful results. I got three bids and Dalton's was competitive but not the lowest. I selected them because the proposal provided more value. Lower priced proposals offer the minimum then charge up for what is really needed. Very happy customer.
Lead Source - Web Search
Areas For Improvement - Absolutely None!
Areas Of Satisfaction - The end result is wonderful
Current Referrals - No
Recognized Excellence - Dalton and the whole team
Surepoint Exteriors was great to work with. They went above and beyond repairing the underlayment even some structural support.
Lead Source - James Hardy website
Areas For Improvement - None
Areas Of Satisfaction - Friendly and professional employees
Current Referrals - Not at this time but we will be sure to recommend Surepoint to anyone that does.
Recognized Excellence - The entire siding team was fabulous.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sure Point Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys