Excellent job, would definitely recommend!
Overall, Surepoint was amazing. The sales people and the work crew were careful, kind, and very courteous. They cleaned up after themselves, and I'm in love with my house.
I used Sure Point to install Hardie Board siding. Dalton and his crew are the best I've ever seen. Complete attention to the smallest details missing nothing, no rework, no errors. Amazing. Exceeded my expectations. Usually on construction projects I have to stay on top of things but with Sure Point it was all done without me micro managing. Professional crew that kept the work area clean, respected my property, and just wonderful results. I got three bids and Dalton's was competitive but not the lowest. I selected them because the proposal provided more value. Lower priced proposals offer the minimum then charge up for what is really needed. Very happy customer.
Surepoint Exteriors was great to work with. They went above and beyond repairing the underlayment even some structural support.
I was very satisfied with their service and follow through was great.
Dalton and his crew were excellent. They did an awesome job.
I am confident that anyone who chooses to do business with Mr. Dalton Silva, owner/founder of SurePoint Exteriors will not regret their decision. I know I have enjoyed this experience, One thing that I appreciated so much , he was easy to get in touch with when I needed anything, Quick to return calls, and always had an answer or solution.
The desire to not have to paint our house for 15 years, mixed with the need to replace existing worn out original siding prompted my wife and I to shop around for the best deal on James Hardie in town. After meeting with many of the big names in town and in my area, we decided on Sure Point Exteriors. We were not disappointed. From the first time we met with Dalton I could tell he was a very detail oriented individual, with a drive to get things done to the Clients and his personal satisfaction. Dalton does not over promise, over sell. He is very responsive and professional. Dalton's all star crew led by Adán and heavily supported by Carlos and Luis were well coordinated, hard working, efficient and eager to please. I am not an easy Client to please as I am very detail oriented. Dalton was willing to work with me on the details where other companies simply didn't know how to accommodate my vision or initial design requests. We had the entire house transformed to James Hardie lap siding, with cedar shakes in the front, 1/2" insulating foam, new soffits, facsia, gutters and they even demolished a portion of an existing roof over our deck to help us reconfigure it. Tyler and Clint w/ Elite Guttering worked with Dalton to replace our existing gutters and were very precise and quick with their work. Finally to top it all off, Dalton has an on staff painter Wilson who did an excellent job repainting our shed in the backyard to match the new hardie board, as well as our front porch cedar posts and beams, around the foundation, garage doors, existing windows, and exterior utilities to help blend everything. The only negative I can think of and (I'm very picky on things) is housekeeping. While they did clean up fairly well each day it was definitely an active construction site. They did a very thorough cleaning the day they finished. If you are considering James Hardie, I highly recommend Dalton with Sure Point Exteriors, you could tell that he and his crew were very excited to transform our tired house to a dream home.
Dalton and his crew, everything they did was just fabulous. We were extremely satisfied with everything that you did.
Dalton came highly recommended from a friend I trust. Once I met him it was easy to see why he came so highly recommended. We had to cancel the start date at the last minute because of an exposure to Covid and Dalton was very understanding and worked us back into his busy schedule in a timely manner. I am very picky and I must say there wasn’t one issue I could find with any of his crews craftsmanship! I highly recommend you request Ronaldo’s team as he and his crew are perfectionist. They might not be fast but the reward is in the finished product. Amazing transformation was made to our house. Thank you Dalton and team for everything you did to make our house not only look amazing but without a doubt raised the value much more than what he spent!!
SurePoint did a great job residing my house. Dalton was great to work with and the work was complete in a timely manner and with minimal issues.
Amazing work done at an affordable price. Love the results, very happy with the job they did on my home. Would highly recommend.
They did a good job, the house looks great.
SurePoint did an excellent job installing our new siding. We are so happy with the outcome. The crew was professional , friendly, and job site was cleaned up each day. We also appreciated the quick communication. We would give 10 stars if we could!
I would highly recommend Sure Point to anyone wanting to make their house look great.
We're very pleased with the results--the house looks great. The crew was friendly, professional, and worked efficiently. Dalton Silva was very helpful with working out details and getting a window sash replaced (glass cracked during delivery). The crew did an excellent job with clean-up, and my wife said they showed up again yesterday (several days after completion of the job) to remove rust stains on my drive from the dumpster! I can wholeheartedly recommend Sure Point Exteriors if you want Hardie siding.
Dalton and his crew went above and beyond to provide exceptional service. They kept the work site clean and the quality is exceptional.
Areas Of Satisfaction - I was most satisfied with the quality of the workmanship.
Recognized Excellence - I would like to recognize Dalton.
Areas Of Satisfaction - I was most satisfied with the outcome.
Recognized Excellence - They were all great.
Areas For Improvement - None
Areas Of Satisfaction - Dalton and the entire crew were wonderful, very professional and hard working. The house looks fantastic and we are pleased with the entire process.
Current Referrals - Not at this time, but we to recommend Sure Point to anyone who asks.
Recognized Excellence - Dalton and all the crew were great.
They were excellent across the board.
Areas Of Satisfaction - I think the value and customer service was great.
Recognized Excellence - Dalton is amazing. His crew was good as well, but he was amazing.
They did an excellent job. I would use them again.
Areas Of Satisfaction - I was most satisfied with all of it. They kept the yard clean.
Recognized Excellence - I would like to recognize Dalton. He did a great job answering questions and communicating. He was very knowledgeable about his work.
Wow. Our house had looked tired and worn for several years, and now it looks updated, fresh and fantastic. Dalton was personable, knowledgeable and professional, and consistently responded promptly to questions I had. We felt the bid was competitive, and Aidan, Carlos and Luis worked well together when installing the James Hardie siding.
Areas For Improvement - None.
Areas Of Satisfaction - Working with Dalton was a pleasure. He was personable and professional. (We had a salesman here of a competitor who was in our home for three hours and it was far too long.). And I felt very comfortable with the crew that was here.
Recognized Excellence - Dalton Silva. Also Aidan, Carlos and Luis.
We could not be happier with the work that Sure Point did on our house. It was a huge job and they did an absolutely awesome job from start to finish. We highly recommend them.
Areas Of Satisfaction - They were very in tune with what we wanted. They couldn't have done a better job. The quality was outstanding.
Current Referrals - I shared them with my Facebook page.
Recognized Excellence - Dalton was awesome. He was the overseer of everything. He ensured we were happy with the work that was being done.
They weren't the lowest but their bid was very detailed and it didn't cost a penny more than they quoted. They started and finished when they said they would and they came back and made sure I was happy with everything. The workers were amazing and Dalton was amazing. I have already recommended them to several others. They were one of the best companies I have ever worked with, it is amazing. His teams are all amazing. They were very kind, very clean, and polite. I just can't say enough good about them.
Areas For Improvement - It was above and beyond all the way, first-class.
Areas Of Satisfaction - I was satisfied with everything, the quality, and the workers. He suggested some colors, they were perfect. It was just amazing and it is beautiful now.
Recognized Excellence - I would like to recognize the guy that was the lead of the siding crew. He was wonderful and took the time to explain what they were doing. Also, Tito, the head of the painters, he was amazing. It was wonderful, it was a really great experience all the way around.
Dalton was a life saver. Our siding was leaking causing damage to our ceiling and carpet. He replaced all the old vinyl siding with hardie board. My home looks beautiful. His staff was very polite and the quality of work is impressive. My neighbors have commented on the difference in our home and took his information for future use. This was a worry free project as I trusted Dalton to do quality work and he definitely delivered. The cost was very reasonable and I couldn’t be happier with how my home looks.
Communication - Dalton was available throughout the project to answer any questions.
Areas For Improvement - None
Areas Of Satisfaction - Every aspect of the job.
Current Referrals - My neighbors took his flyer and have commented they are going to call in the future.
Recognized Excellence - Dalton and all of the crew who worked on my home.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sure Point Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys