Todd was excellent to work with. His crew that worked on our house though, could use some tuning up. Maybe we are too much perfectionists, but we expect it.
Superior Exteriors was great to work with. The whole team was pleasant and made sure we were satisfied with everything at each step in the process. They also helped with the overall design and our house turned out great.
They did very fine work and cleaned up their mess well. The work was completed as scheduled.
Work was done well and timely. The crews were respectful and worked well together.
I would recommend Superior Exterior to any individual who stops by to visit.
They did okay for an okay price, but they dropped the ball repeatedly in communication when getting started. Also, the installers made repeated mistakes that I had to catch during the installation.
Service after the sale is nearly non-existent.
They make a lot of promises, but they disappear once paid. They don't return to fix problems.
I am definitely likely to recommend Superior Exteriors to a friend.
I think that the product is excellent! The workmanship on the siding itself is what doesn't suit me. Travis' workmanship was impeccable.
James Hardie reviewed their work and verified it does not meet their installation requirements which voids warranties. Superior Exteriors also did thousands of dollars of damage to my home during installation. Bids are still coming in but it will likely be $15,000-$25,000 to re-replace much of the brand new siding plus damages. I had to fire them after recieving nothing but lies and excuses from the VP of the company.
Nick and Superior Exteriors were outstanding in making sure I got exactly what I was looking for.
They were really good. They came on a Wednesday and were done on Friday. They were quick. They sided my whole house. Before, we walked around and discussed what I wanted to be done. They made it happen and I was pleased.
This was so exciting. My neighbors and I are impressed. Everyone can see that the quality is really good.
We have received many positive comments from neighbors and have been asked several times what company we used!
The crew was awesome! Would highly recommend!
I was drawn to the James Hardie cement siding product from its reputation of a quality product. When I needed to reside my house I looked to the James Hardie website for a recommended installer and I chose Superior Exteriors because of their Elite Preferred Contractors status. I believed they would have the most experience and knowledge installing Hardie board on my house. The salesman was very pleasant and worked hard to answer all my question and he gave me clear and detailed quote. After the product was being installed on the house it was brought to my attention their installation technique was not in accordance to the James Hardie specification (this information can be accessed from the Hardie website if you are interested). When I talked to the company's VP (also the person who gave the installation crew details on how he wanted the product installed) he stated that the technique was allowed and assured me their alternate installation method was okayed and would be covered by the Hardie warranty. I double checked his claim by calling the James Hardie customer service desk and talked to their representative and explained the situation and the alternate insulation technique. The customer representative made it very clearer the James Hardie warranty is only good if the product is installed per there installation specification. The product is only as good as the installation. At this point the project was a quarter completed and I was not sure what to do besides just have them complete the project, as they had been, using the alternative installation technique. I hope I don't regret that decision.On positive note the independently contracted installation crew worked in a professional and clean manor. They left the job site picked up and as clean as possible at the end of each work day. The completed house looks nice and neat. And I am very pleased with the look of it. I am just concerned about the quality of the installation. When I told Superior Exteriors about the about the warranty issues from the manufacture due to installation Superior Exteriors did offer to extend their installation warranty, hopefully they are in business if I need their help 15 to 30 years. My house is a 1980s Tudor style with 4x8 panels with 2x6 batten boards to achieve an exposed timber frame look. My house also has continuous insulation and because of it that you can only nail in the framing members not in the sheathing because it’s wrapped in 1inch foam. The errors in the installation that were made are as follows. 1) 1/4-inch clearance was not met were the siding touched the Z flashing at the bottom of a panel. 2) 2-inch clearance was not not met were the siding meets the roof shingles. 3) The edge of the panels is not nailed in, as the technique did not allow the edges to end at a nail able surface, so they had to rely on caulk to fasten and seal them to the the adjacent batten strips. Also, the panels do not extend under the baton strips they stop at edge of the batten strip and are only a butt joint.
They did a professional job and did what they said they would in a timely manner.
These folks were awesome to work with and we are so happy! We would definitely not only recommend them but use them again as well! Nate, our project manager really kept on top of everything and the crew worked during some really hot conditions, but still we always kind and courteous!
Superior Exteriors replaced some of our siding, painted our house and trim, and put on new gutters. We were impressed with the cleanliness of the job site during demo, which is important to us because we have young children who like to run barefoot, friendly crews who tolerated 50 questions from our kids every day, and their ability to paint the house with very minimal damage to our landscaping (there was maybe one leaf torn; we're super impressed!). We love the way our house looks now, and we're excited to have the final project (new windows) completed soon. We would recommend Superior Exteriors to a friend, and will use their services in the future when we are ready to replace sliding doors, or if we have any other need for siding repair.
Nick is the salesman and the representative that I dealt with. He was courteous, kind, and I felt we got a good deal. He treated me good. The crew was courteous and did a good job. We still have a few things to get taken care of, after the stonework is finished. Nick is on top of it. You couldn't ask for a better crew as far as I'm concerned.
We researched a number of contractors for our Hardie Plank siding project. We ultimately chose Superior Exteriors for their professionalism, integrity, and design recommendations.
Great job!
Great Experience!
I was very happy with the job that they did.
We found Superior at the Fair 2017 and had never heard of them prior. We sought approximately 8 bids for our project as it was going to be very large (remove and replace roof, siding, windows, deck). Ryan arrived to start the bid process and we thought we knew what we wanted already. His vision for our home was so much more than we imagined! We love the end result and our house is so different from ANYTHING on the block.
Superior Exteriors was very professional but yet personable. Enjoyed working with Ryan. Had zero problems with any of the workers.
I still have outstanding problems. In general we have had issues.
We are very pleased with the work, professionalism of the workers, and overall the value that we paid. After several outgoing calls to other vendors, we found that Superior Exterior heard what we wanted and stayed with in our budget while not failing short on quality products (James Hardie Siding).
I had a very satisfactory experience with Superior Exteriors. The sales representatives took their time examining our home before they made any recommendations. The price they quoted on the Hardi-board product was very competitive. The crew they sent to our house was very competent. They were hard working and did a terrific of cleaning up at the end of the day. I would highly recommend Superior Exteriors to anyone.
They did a really good job. The crew worked really hard and got it done relatively quickly for the size of the project.
The sales person is very nice but he has not got back to me with my texts and phone calls. I am still waiting on some things and it has been about a month after the project was complete.
I have!
We are very happy with Superior Exteriors. They did a good job and are very easy to work with. They were very helpful when we needed some ideas on the front entry way and gap space!
This could be a "4" if everything works out.
They did a good job. The workers trampled over some of my wife's flowers, but they made up for it by not charging for something else.
besides hardie plank siding, we added stone to our home. and we put on a deck and gutters were replaced. i'm a detail guy, so it took several months to choose materials and colors. there are many options, and the salesperson did an excellent job of working through everything with me. the installation crews have been exceptional to work with. nice people, and clearly motivated to meet my needs and expectations.
We met with several different contractors before choosing Superior Exteriors. They had a unique way of installing the siding that was major factor for choosing Superior. We were also impressed with our salesperson Ryan, extremely helpful and personable.
Ryan Young he was very professional and prompt. We felt really comfortable working with him.
They do excellent work and I like them a lot.
They did a fantastic job. I would highly recommend them.
The material used to side our house was superior to the choices we received from other company's. The crew we had doing the work was a great crew and did a superb job. Everyone was professional from Brian who came out to give us a bid and show the product to the crew working on our job site. I would sure give them a call again if I needed a job done. THANKS!
Im very happy with it! They did a great job!
Our house looks new. The craft work looks like it will last a long time.
I've been involved in many commercial and residential construction projects and this was the best experience with contractor and subs. They performed exactly as described during sales. Subs were informed of job requirements and followed through. Project managed well and I believe sales/project manager was more concerned with getting project done correctly and to my satisfaction than just "getting the job done".
Areas Of Satisfaction - I was most satisfied with the time in which it was completed, they were in and out.
Recognized Excellence - They all did a great job.
Areas Of Satisfaction - quality materials
Additional Comments - They cleaned up very good after they were finished with my project.
Areas Of Satisfaction - I was most satisfied with the looks and quality.
Recognized Excellence - They all did a great job, and the follow up was really good.
Areas Of Satisfaction - I feel the Superior Exterior went above and beyond to achieve my satisfaction. We are very pleased with our windows installation and residing. Both the windows crew and siding crew were very easy to work with.
Recognized Excellence - We were in a unique and frustrating situation. We had originally planned to go with someone else for siding and windows. I had already gotten measurements and researched the windows I wanted for my home. We ended up switching to Superior Exteriors - who willingly took on the job despite not being a window brand that usually worked on nor had they completed their own measurements. I am beyond pleased with their workmanship. With the number of windows we had, we were told it would be a 1.5 day project. They ended up getting it done in one day.Furthermore, they were unaware of a door installation but, since the door was ready to be installed at our house and we were awaiting the window delivery, they got right to work. I am so very pleased with them and would immediately recommend them to anyone in need of this service.Nathan was not always the easiest to get ahold of via email, but made it very clear from the beginning that he will always return calls and get back to me in a timely manner. I found this to be the case and was very satisfied with our communication and also his patience with my multiple questions.The siding crew was very professional and we enjoyed having them at our house. Overall, we are beyond pleased with our experience.