The concern they had for the surroundings of my house and the time they spent to cover it to protect it I thought was awesome.Then when done with stripping all the shingles and tar paper off they spent the time to make sure they got all of the debris up witch was much appreciated.
Every step of the process from sales to material delivery to installation was clearly communicated. Every encounter had the intent of our 100% satisfaction. Roof looks great. We’re extremely happy with our choice to use Storm Team Construction.
I have recommend Storm Team Construction to all my friends and neighbors. They did a great job. from start to finish.
Back in mid 2019, I was introduced to the Storm Team by my neighbor who was having his roof replaced. My home was approaching the 20 year mark and had survived a few hurricanes. Clay was the representative I met with and spoke to and even though we were not showing any interior signs of roof damage, such as stains on the ceiling, after Clay went up and inspected the roof, he was confident that the insurance company would pay for the majority of our roof replacement. What I liked about working with the Storm Team was the way they handled the negotiations with the insurance company. We all know what a pleasure that usually is. Once the ball got rolling, Clay was in constant contact with us explaining what would happen next and when we could expect certain aspects of the job to get done such as delivery of the shingles, when work would commence etc. Everything ran like clockwork. I was amazed that such a big job could run so smoothly. Once completed the payment was exactly as anticipated. Thank you Clay for a job well done.
They have good workmanship and their pricing was better then other alternatives.
Was very professional, was a pleasure to work with, explained how everything works, and took me through it step by step. From inspection to installation Chris was there for me every step of the way. Chris represented Storm Team construction in the best possible light.
Areas Of Satisfaction - Chris was fantastic. Keep hiring awesome people like him.
Areas Of Satisfaction - I was most satisfied with the fact that they were very timely and great with their explanation and communication.
It was a clean operation and they did a good job.
Areas Of Satisfaction - I think I was most satisfied with the efficiency and they had good equipment. I think things went really smoothly and they left less of a mess.
Recognized Excellence - I would like to recognize the roofers because they were very efficient.
Great company to deal with and everything was done as promised and on time. They did a great job of communicating with me during the whole process. I wish all contractors were as easy to deal with as Storm Team!
Areas Of Satisfaction - Really did a great job at everything.
Areas Of Satisfaction - I was most satisfied with the professionalism and the crew getting the job done in 1 day when I thought it would take two days.
Recognized Excellence - I would like to recognize Michelle Johnson, the sales guy who I first talked to and the other gentleman who came out the day of the installation. They were all very helpful and professional.
The installers could have communicated a little bit better. The salesperson tried his best, but all in all they did a good job.
Areas Of Satisfaction - I was most satisfied with the installation.
Current Referrals - My neighbors are interested.
Recognized Excellence - I would like to recognize Scott. He did an excellent job.
Do not hire them if you are too far away.
I am very pleased with all aspects of this job. High level customer service/satisfaction before, during and after. Great installation team.
Areas Of Satisfaction - Mike. Matt. Install team. Customer service/satisfaction
Current Referrals - Already have!
Recognized Excellence - Mike
Additional Comments - Great experience. So happy to not have to put up shutters ever again!
Scott, Kevin, Gary and the labor team were very professional and did a great job on my roof! I was home the whole time of the re-roof so they had to put up with my constant scrutiny!Thanks,Frank & Cindy
Sales Knowledge - Scott was excellent! It was a very positive experienceHe is a credit to your company..
Recognized Excellence - Scott Schmidt was a pleasure to work with and would do so again.
Jim and Michael where on top of everything
Areas Of Satisfaction - Service and Price
Recognized Excellence - Michael Barnett
Areas Of Satisfaction - All areas
Recognized Excellence - Everyone who was involve (Brandon)
Additional Comments - Great job done
Areas Of Satisfaction - Integrity. They did exactly what they said they were going to do
Storm Team Construction did a great job! I would highly recommend them to anyone doing home improvements.
Areas For Improvement - They exceeded all expectations.
Areas Of Satisfaction - I was most satisfied with how quickly they got everything done.
Recognized Excellence - Matt Wharton and a couple of the installers were really great, as well as the owner of the company, Chad.
Areas Of Satisfaction - I was most satisfied with the fact that they took care of everything and I did not have to lift a finger.
Recognized Excellence - I would like to recognize Jon Adams.
I would definitely recommend Storm Team to all of my friends.
Areas For Improvement - Just on timing, but working in the construction industry, that is to be expected. They did a fantastic job!
Areas Of Satisfaction - James, our salesman, was an absolute pro throughout the entire process. We couldn't have asked for a better guy to help us with this project.
Current Referrals - My neighbors, I will let all of them know.
Excellent workmanship! Pleasant crew! Thank you!
Areas Of Satisfaction - Quality of product and workmanship!
Areas Of Satisfaction - Working with the insurance company
Additional Comments - You turned a nightmare into a painless experience.
Richard, the salesperson, was very nice and easy to deal with. The installation team was clean with no debris left around. It was a good experience.
Areas Of Satisfaction - I was most satisfied with their cleanliness. It is rare for roofers to be that clean.
Recognized Excellence - I would like to recognize Richard and the installation team.
Already have and she used them and thought they did a professional job.
Likely To Recommend - Already have and she used them and thought they did a professional job.
Areas Of Satisfaction - The company that Storm Team recommended to install the gutters did a very professional job.
I highly recommend Storm Team Construction. The whole team is professional and dedicated to doing the best for their customers.
Sales Knowledge - Matt was very helpful. He made recommendations that saved me money and tailored the job to my specific location.
Communication - Yes,Matt and Mike kept me informed throughout the process.
Installation Crew - The crew was great. They worked very hard and were dedicated to doing the best job possible.
Recognized Excellence - I want to thank Matt and Mike and the installation team, Kesner and Hoodley. They all were pleasant to work with and were dedicated to providing the best possible installation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Storm Team Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys