Field team should be better on their all-around communication as it just takes one bad experience to either keep it bad or make it good and then reviews mean something when talking to others wanting to find a good company to use.
Between us and their team, communication appeared to be a problem.
We dealt mainly with Richard. He was very helpful. He dealt with the insurance company. That was helpful. He made the process very easy. They did a really professional job.
Our contact Brandon Gibbs was always very prompt and helpful to get our repairs done, great communication with photos since we are seasonal. Would highly recommend Storm Team
They will do a good job. They did a good job! We were well satisfied with the work that they completed.
I would highly recommend as my experience was outstanding. Communication and knowledge of process was exceptional as well as quality of work.
We are very happy with the level of service provided by STC, and in particular, with Glenn, who inspected the job site, worked with our insurance company to make sure the work was covered, handled correcting any problems, and provided professional and courteous service throughout the process. I highly recommend STC because of Glenn.
They explained in detail what services they would do and provide.
From start to finish, Storm Team Construction was professional and the project went smoothly.
From start to finish Storm Team was highly professional in all phases of my roof project!
They were very good to me and it was very orderly. The field manager was always around when I needed him and let me know what was going on and what to expect and I appreciated that.
Storm team did a great job, i would recommend them. Once they started they did not stop till done which only took a week. The worker's worked real hard.
Very professional and committed to helping customer work through the process.
Storm Team Construction was helpful every step of the way. They were on time, and thorough with their communication.
Strom Team was prompt, respectful, professional and proved over and over to be better than the competition.
They were very professional, dependable and efficient.
I can't say enough good things about Storm Team! Brandon Gibbs, was our Project Manager.
They did a great job, timely and happy with the results.
I would recommend this company
They did a fantastic job. They came, they did what they said they would do, and we are very satisfied. They were very professional, and kept us informed every step of the way. David came every day and was there at the end of every day. We would use them again.
They did a great job from start to finish. Easy to work with and made us feel comfortable.
Professional, attentive, competitively priced, aggressive with insurance company, the right choice for your roofing needs.
Highly recommend this company for all your roofing needs. On time, very professional, very knowledgeable about their products and their differences, explained step by step of what to expect, completed job in the time stated.
Storm Team Construction exceeded my expectations. I was well informed of my projects timeline and am very happy with the end result!
I would definitely recommend Storm Team to anyone. From day one they handled everything and got the job done. Awesome experience.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Storm Team Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys