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One note, I heard an ad on the radio for a heating tune up special, $89 as I recall , so I called and the girl on the phone said that special is for gas only, so I said OK I guess I was wrong and booked the visit anyway. Yesterday I heard the ad again on the radio and there is no mention of gas only... more
We have had them supply appliances for my clients for years. They are the most knowledgeable group of people in our area for appliances.
Our experience with Cunningham's was terrific. Not only did they do an amazing job with our rugs, returning them in beautiful shape, but they also did an amazing job with upholstery. The thing that sets them apart, though, is the professionalism and friendliness of their staff.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Storm Solutions Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys