New City is an all-inclusive design-build firm dedicated to delivering both a beautiful, new home and an incredibly-smooth experience. Our team of seasoned professionals handles all the complex demands of your custom, residential construction, so you can relax and enjoy the outcome. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Whole house remodel (28)
Custom home (14)
Interior renovation (14)
Basement remodel (2)
Bathroom remodel (1)
Fire damage restoration (1)
Master bathroom (1)
Water damage restoration (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, New City Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of New City Construction in Washington, DC; Takoma Park, MD; Baltimore, MD; Rockville, MD; Silver Spring, MD; Cheverly, MD; Berwyn Heights, MD; Bowie, MD; Gaithersburg, MD; Clarksville, MD; and 4 other cities in Maryland.
In this report, New City Construction has published a summary of the customer feedback they've received since they joined GuildQuality in September 2014. In that time, 33 out of 58 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2017.
If you are a New City Construction customer, and if New City Construction completed work for you after September of 2014 but you haven't yet received a survey, please let us know.
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