By far one of the best home project experiences we have had. This team is dedicated, on time, careful , respectful and just absolutely amazing at their work. They know what is needed and how to do it. They don’t cut corners and their expertise and skill shine through every bit of the home. Their work is beautiful and their approachability, willingness to listen, and adaptability to our needs made this experience a good one. Us living in the home made this more challenging for them, but they worked with care around a chronically ill spouse and the companion cats who needed to be at home. We are thrilled with the results and proud to have Stearns as a part of our story.

The job ended up being more work than anticipated and we appreciated that the guys were flexible and helpful in making decisions. Overall the work quality was good.

Everything about the experience was positive. They worked with me to fit the project into my budget. I was kept informed at all stages. The subcontractor was extremely capable and professional. Eleven out of ten.

Stearns did an amazing job for us. They were a joy to work with. Honest and respectful. I look forward to having the opportunity to work with them again.

Took 8 weeks to turn a shower/tub into a walk-in shower. Would not use again.

Clear communication at all times. Kept us up to date as problems were discovered behind the old siding.

The design quality is excellent. In preparation, the team listened carefully to what we wanted and helped us to make decisions about what was feasible in our space.

We were impressed with Stearns' commitment to quality and to service.

Areas Of Satisfaction

Areas Of Satisfaction - Stearns' exceeded our expectations with its very strong commitment to our vision for the project; and exceeded our expectations for time to completion.

Professionally done. Reasonably priced.

Areas Of Satisfaction

Areas Of Satisfaction - Very professional staff, attention to details & our requests. Quality of work was excellent!

Areas Of Satisfaction

Areas Of Satisfaction - Most satisfied with design phase, where multiple meetings and visits to suppliers allowed for our input into producing the look that we were trying to achieve.Also, the carpentry was spot on. Took most design requests to heart and produced what we were looking for.

Stearns did an excellent job, and our kitchen turned out better than I could have dreamed. We had been overwhelmed by all the potential choices before we engaged Stearns, and we found their design services to be hugely helpful. I was especially impressed by their professionalism. They told us exactly what everything would cost and when things would be done, and they stuck to those promises. They kept us updated every day on what was going on and when to expect workers. A day rarely passed when progress wasn't made on the project. They were absolute sticklers on quality and at times made their subcontractors come back and redo things they weren't satisfied with. A great experience.

If you're looking for a design company for your home renovation project who take pride in the quality of their workmanship and is attentive to the clients needs then I recommend Stearns Design Build without reservation.

The remodel definitely improved our house and our enjoyment of it. I would recommend Stearns to anyone. Ben and Matt seemed on top of everything.

Remodel is never fun, but Stearns was able to make it tolerable when the unexpected happened and not drag the job out. The people I came in contact with were very nice and did a good job.

We’ve used the Stearns team for our bathroom remodel and changing our lower kitchen cabinets into drawers. Their work is outstanding! We will definitely use them for any future remodeling needs.

I am so happy I chose Stearns Design Build for my bathroom renovation. Hugh and his team have high standards and I can’t imagine trusting anyone else in my home to do my renovations. Their quality and attention to detail is outstanding. I highly recommend them for your next project. From the first design created by Joseph to the finished product installed by Matthew, and all the in-between support, they will meet and exceed your expectations. They even put up with my retired husband and all my little yappers nipping at their heels! Thanks Stearns for the beautiful new bathroom! I am in love with it! I am saving my money and looking forward to the next project!

The young men they employ are terrific. My complaint was the time line -- I understand some of the situations were unexpected. The communication sagged as time went on. Did not like the e-mail communication when asking and answering questions. The expected time & work to be done was fine by e-mail. I preferred texts for questions and answers. The work done was as expected. Very nice job. I am happy with the results.

Schedule

Schedule - There were a number of unexpected delays due to things outside Stearns control.

I was most satisfied with the quality of the work, from the design phase throughout the construction phase. I was equally pleased with their efforts to keep dirt and dust to a minimum and their protection of our existing flooring during the project.

Stearns Design Build is focused on providing a quality product. I was ultimately happy with the end product but it required much more oversight than I would have expected from such a highly regarded outfit. My experience was not as positive as I would have liked due to communication and management of expectations related issues.

Stearns Design Build was professional, fair, and courteous. They insured the work was done properly, and delivered a high quality finished product. Everyone was courteous and professional on site and worked diligently to produce the end product we were looking for. Thanks to everyone at Stearns!

Additional Comments

Additional Comments - They were a pleasure to work with throughout all phases of the project.