Beautiful homes at a reasonable price and in great locations. I’ve seen the parent company Ashton Woods homes and there’s not much difference in the upgrade to Ashton. I shopped around different builders and pre-owned homes as well but the floor plans/sq ft/price here were the best!
Valerie in sales was so attentive and helpful through the entire process; made my first time buying a house such an easy experience.
Aaron is the main reason I would recommend Starlight. He has been available before the sale and after to answer questions and dealt with issues super quick.
We enjoy our Starlight home. We were impressed seeing it in person over the pictures on the website. We dropped out of an another near by neighborhood to move into the Magellan. Also, highly recommend Brady as our construction manager.
Good value, looks to be an excellent neighborhood
I like the home, but I didn’t like the home buying process. More specifically, I didn’t like that the final walkthrough date wasn’t discussed with me prior to a date being selected. I’ve purchased homes before, and the walkthrough dates are always selected based on both the seller and buyer’s availability. In this instance, I was told when the walkthrough was pre-scheduled to occur, which was a date that I was unavailable. Afterward,there was no flexibility with changing the date, which made me question the integrity of the process.
In my previous home buying experiences, the final walkthrough has been completed a few days before closing. The reason I received for the unwillingness to change the walkthrough date was that there wasn’t anyone available to perform the walkthrough due to the Christmas holiday. If I was available to buy a home during the Christmas holiday, one would’ve thought that people would be in place to properly accommodate selling a home during the holiday. In my opinion, that would include making people available during the week leading up to the closing date.
Another point of contention was the financing company, Velocio. Their process for obtaining employment verification is flawed. The company asked for a copy of my employment offer letter, so I forwarded them a copy that contained email address from my new organization. Velocio extracted these extra emails and randomly sent my new organization employment verification requests, which completely contradicted their disclosed use of my offer letter. Needless to say, this way of obtaining employment verification was not the proper way of requesting this information from a federal government employee, and the request was flagged as a cyber security concern. During this fiasco, someone named Johnathon contacted me to defend the wrongdoing that occurred. He was rude, lacked basic customer service skills and only made the situation worse. He wouldn’t accept the fact that their process was wrong, and he told me that the request shouldn’t have been reported as a cyber alert on my job. The arrogance that he displayed was disgusting. In fact, I contemplated canceling the whole deal after speaking with him. I spent a few hours searching for a better, or even equivalent, deal. If market conditions were even slightly better, I would’ve canceled purchasing the home post my conversation with Johnathan. After the issue of not being able to schedule the walkthrough at a time that worked for me, this exchange with Johnathan made me want to completely walk away. Furthermore, Johnathon spent time trying to prevent me from getting any incentives for his team’s error. He’s a completely disgusting person.
I would only feel comfortable recommending a Starlight home if I knew Velocio wasn’t the lender.
Very polite and helpful from start to finish.
Very happy , very friendly staff
I have already recommended someone to Starlight Homes.
I would definitely recommend Starlight Homes. The buying process was smooth and quick. The construction manager, Danny is on top of everything concerning the home and makes sure you’re taken care of.
Awesome help and walk viewing by Valerie Martinez.
Tyler has been awesome. He has great communication and made the whole process easy.
Starlight made purchasing my first home a wonderful process
I love my new home. I feel construction could have been better. On our final walk SOD was not fully installed then they power washed the drive way while SOD was being installed causing entire drive way to get muddy all over and it did not get washed a second time.
It was a very helpful experience for us as first-time homebuyers.
Actually I have already been bragging to my friends And Family about how Great My experience has been
We have enjoyed everyone. Everyone is nice and helpful. Charlie has been there to help us on anything we need. Thank you
Tyler was great with communication and getting it done quickly.
The individual who helped us out tremendously was Charlie, the superintendent. He went above and beyond in making accommodations and addressing our concerns.
Starlight was a great experience for us. From the sales rep to the builder management. The manager from the building company has been in constant contact with me and always check on my family.
We found that they offer a well built home, are very receptive to facilitating minor repairs and are represented by high quality personnel. I highly recommend a home buyer considering Starlight Homes
Starlight Homes made it simple and easy to purchae our first home. It took only 4 months for the home to be completed, but the wait was worth it. The communication throughout the whole process was smooth and any delays/updates was communicated in a timely manner. Overall, Starlight made our first home buying experience a breeze.
All of the house issues were reported were resolved in a timely manner
Stephanie, Danny, and the Starlight Team were amazing to work with from start to finish!!
Trey was wonderful to work with. He was very knowledgeable and attentive. Brady is an excellent construction manager as well. Highly recommend Starlight Homes.
Awesome!! Service from sale to final inspection to move in was absolutely IMPECCABLE!! Logan and Danny have been EXTREMELY helpful! Logan was able to hook me up with a fantastic Solar Company and Danny is the absolute best!!
I first began looking at Starlight Homes in St. Hedwig. TX but the home I wanted was not ready. So, I looked at other builders and hated everything I saw. Then, I called Logan about a home in the Liberte subdivision, and the EXACT home I wanted was complete and available!
The ENTIRE process, from selection, to contracting, to closing to final inspection and move in was COMPLETELY SEAMLESS!
Danny has gone out of his way to help and I cannot say enough great things about him. He works VERY, VEEY HARD to make sure that EVERY SINGLE HOME is up to par before the new owners move in!
The construction upgrades are also fabulous!!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Starlight Homes San Antonio as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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