This is a top of the line business and will always give you a 5 star service. Don Beck is great to work with.
They did an awesome job with everything they had to do for me. I had a fire and everything was back, it was just a mess. They cleaned it really well. They were very professional and did an awesome job. They were really nice, I enjoyed talking to them. The customer service was awesome as well. I was extremely satisfied.
Work started before we even came home early from vacation. Very thorough, professional and polite. Would recommend to anyone.
I have worked with Don and Parker Beck on many job in my profession, and when it came to my personal claim, they confirmed what I already thought if them. They are professionals that work fast and efficiently to handle your needs quickly and professionally. I would recommend them in the future.
Additional Comments - none
Mr. Donald Beck and his son Parker were very professional and courteous. They took great care in cataloging all of my belongings and packaging them in marked boxes. I will be certain to use them again if ever the need arises!
Angie & Will were prompt and courteous. They made sure all the smoke and grease was cleaned up plus they were very careful cleaning everything in my kitchen, living room and sunroom. If I ever need anyone to do this type of work in my home, Don Beck will be the first one I call.
Parker the son of Don Beck was very knowledgeable, courteous and professional young man. He had compassion for our situation and yet stayed very professional. Service Master / Parker will be a company that I would HIGHLY RECOMMEND!
These guys are so great! I had a pipe burst that resulted in my whole downstairs being flooded. Don's team came out first thing the following morning and took control of what had felt like an overwhelming situation. They not only cleaned everything out, they gave me peace of mind.
Area Of Satisfaction - I was surprised at how easy everything was. From the initial phone call to file the claim, everything after that fell into place and went smoothly.
Its a good service company.
I have never had a company to work for me like Servicemaster. They were not only so understanding but when they finished their work, they asked if I liked it and if there was anything else that they could do for me. I don't have any complaints at all!
Area Of Satisfaction - I was most satisfied with the way they did their job. Everything they did, they cleaned so good that I didn't even have to have some of the rooms painted. The fire was in the kitchen and it turned out perfect.
I will never have their employee's to clean my dog bed because their cleaning crew does not clean they run a rag around the area and say they cleaned. Everything is still as unclean. You will have carry a cleaning rag every where you touch because your hands will be black. And they will throw things out and do not tell you what it was. You can not leave them alone because you will know what they have down and they charge the insurance companies for work they say they have done and then the customer's rate goes up because of over charging for work boxes and paper and then storing the customer's boxes of what they claim is the customer's items.
Area Of Satisfaction - I was most satisfied with Servicemaster's dogmatic perseverance.
Responded very quickly to my claim. Professional approach to addressing my water damage issues. Courteous staff.
Area Of Satisfaction - The people who did the removal and disposal of all our soggy carpet were top notch people. They worked very hard all day to get everything prepared to dry it out. They were kind and respectful with al our things.
Servicemaster - Don Beck and employees are the BEST!!!
Area Of Satisfaction - Quality and TimeA superior job was completed in reasonable time.
The Servicemaster staff was very professional, they got the job done in a timely fashion and it made a challenging situation much easier to deal with. They did a good job and I appreciated their help.
Area Of Satisfaction - I was most satisfied with their professionalism and how quickly they responded to my claim.
Very professional, knowledgeable, timely, and efficient.
They did a great job.
Area Of Satisfaction - I was satisfied with how they cleaned my house because they did a very good job.
Area Of Satisfaction - I'm most satisfied with how speedy they were with the service. They got everything done and cleaned up very well. I didn't have to argue with anyone about anything. They just got it all done.
Area Of Satisfaction - Employees were courteous and reliable. Always on time and they checked on the status of our claim. We were pleased with the service we received.
No because they didn't do a good job. We are still cleaning up after they left. They left things in the vents and there is stuff all over the bathroom floor.
They did a great job. I would suggest them to anybody looking for their services.
Area Of Satisfaction - They handled the clutter so well. They had their hands full and they handled it so well. They moved everything around and we couldn't have done it ourselves. The owners son was great! The whole crew was great!
Don came to our rescue at 1 am! He was polite, professional, and courteous. I'm so thankful to him and everyone at Service Masters for all they did during our water crisis!
They made a negative circumstance pleasant to deal with.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Servicemaster - Don Beck as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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