In an effort to ensure the safety of our clients and our staff, the SandStar Design Center will, temporarily, be open by appointment only. We will only have one (1) client or couple in our showroom at a time. We have a large design table and multiple screens that allow us to sit 3 feet apart (the CDC recommended distance.)
The Design Center has been thoroughly cleaned and samples are being disinfected after each use. We are asking that all visitors to the showroom either wash their hands upon arrival or use hand sanitizer that is provided. Design Center staff will do the same. Our model home, the Regatta, located at 605 W Henry Street in Punta Gorda, is also open by appointment only until further notice. The model will be cleaned and sanitized prior to each appointment. Alternatively, we are also offering virtual tours and meetings, if preferred, to be scheduled at your convenience, Monday through Sunday. Please call Donna or Marisa at (941) 505-1800 or email firstname.lastname@example.org.
Remodeling is a specialty which requires a unique set of skills and a nuanced approach. Your ordinary construction general contractor is not equipped with the skills and personal to meet reasonable expectations.
Used them twice and absolutely love both my remodels
I would certainly recommend Sandstar for any jobs big or small. Everyone there is a joy to work with.
I would absolutely recommended them to anyone needing a project and I would use them again anytime I needed something done.
staff and remodeling crew where excellent to work with. Charlotte county inspectors kept us waiting during project.
Sandstar was very easy to work with. They accommodated us with our needs. We were very pleased with them.
The process was professional and efficient. The results were outstanding We were particularly pleased with Ben, the Tile Technician who produced an excellent finished product.
We are extremely pleased that we chose Sand Star for our remodeling needs. Sand Star has stayed within the project schedule timetable. They are extremely experienced and knowledgeable and are great at problem solving. Sand Star's motto is - Give the customers what they want. This is evident when they reach a point during construction to offer options that satisfy our preferences down to the last detail. Sand Star has transformed our home into a very comfortable and enjoyable environment. We could not be happier. Sand Star is heads above other remodeling companies because Sand Star listens to its customers and fulfills its customers’ dreams.
I am thoroughly happy with my Sandstar experience. My entry steps and railing are gorgeous and enhance the entire front of our home. Sandstar built our house so I knew they were going to do an exemplary job and I was not disappointed.
We hired Sandstar to remodel our master bathroom and to update light fixtures in the guest bath & kitchen. We were a little apprehensive as we live out of state and were not on site during the work. Sandstar communicated effectively throughout the process. We are very pleased with the end result and are pleased that we hired them to do this work.
Why Sandstar? - Outstanding reputation and very positive testimonials from friends.
SandStar's Strenghts - Great project management, current design ideas and broad selection of materials
Recognized Excellence - Yes. Sue Kim. Conscientious, very pleasant and always available.
Recognized Excellence - I would like to recognize Abby Rolloff, she designed all of our projects. Al, who was in charge of the project, he did an exceptional job & also did a lot of the work. Dorgey, the tile man did a great job & Louis, the over all manager was very attentive.
Why Sandstar? - For me, it was stress free knowing that their scheduling, the permitting, the contractors they use, & their expertise in putting it all together the way I was envisioning it, was top notch.
SandStar's Strenghts - Knowledgeable in envisioning the end product & in materials being used. Listening to their customers to make sure the final result will be exactly what was wanted.
Recognized Excellence - It's a team effort for success. Thank you to "my team", Tom, Abbey, Sue, Luis & his people, & the office staff. I commend all of you for making my project a positive experience.
Office & Field Personnel - Luis was always very responsive to our calls and texts, and promptly followed up on any of our concerns.
Why Sandstar? - Abbie was very accommodative and patient with us throughout the design process, which started more than 18 months before we started the master bath remodel. She was very open to our ideas.
Recognized Excellence - Luis and Abbie are "top notch". Very professional and customer focused. Tile Installer (don't recall his name). Always made sure we knew when he was coming/going. He was very personable.SandStar employee who installed trim (baseboards, etc). He was very friendly and did great work.
Can't give the Sandstar team enough complements for my master bath remodel! The design was unique and first class. This was followed up with fantastic craftsmanship from all trades to ensure 100% satisfaction
Selections Process - Abbey demonstrated incredible product knowledge across various brands. She was very helpful in finding the right fit for our desired look and project budget
Construction Quality - In addition to the wonderful design, I was very impressed with the quality of workmanship and cleanliness of the job site. I'm so glad I decided to utilize the Sandstar team for this project
Clean & Safe - They took extraordinary precautions to ensure the job site did not impact the rest of our house. It was easy to live in the house while work was going on. They also ensured the final cleaning was done after the job. Other than a wonderful master bath completion, you would never know any work had been done
SandStar's Strenghts - Prior to the job I would have stated it was Abbey's technical expertise and product knowledge however this was matched by the craftsmanship demonstrated by all trades and Luis' project management skills
Recognized Excellence - Abbey and Luis. The Tile setter and painter were also very detailed. I also appreciate the detailed deep cleaning provided after the project
Sales Knowledge - Define salesperson. The most helpful person during the design phase was Abbey Roloff. She understood what I was trying to accomplish and our need to keep within a certain budget. I always knew she was available at any time I had a question or concern. Always kind, always understanding, always upbeat and pleasant; never impatient and never judgemental. Loved working with her.
SandStar's Strenghts - They are professional and able to deliver what they promise.
Recognized Excellence - The two A's: Abbey and Alejandro are at the top of my list. But everyone I worked with was terrific.
Additional Comments - Impressive. In today's remodeling market, it's hard enough to find CGCs that will return your calls, so when you find one that works this hard for you, it's a wonderful experience. Was the upheaval easy? No. But it was as painless as it gets with SandStar.SandStar is a great company I would gladly contract with again.
Doing a good job as planned is very important and Sandstar did this very well.Solving any problems encountered properly are just as important and Sandstar did that extremely well.A sub chipped a door in a few places, Sandstar immediately ordered a new door to replace it.I suspect that other companies may have told us they would touch it up with paint and that we would never notice the repair which would have been unacceptable.
Why Sandstar? - Reputation, great design, realistic price and a fixed bid not just an estimate that could easily escalate costs
SandStar's Strenghts - Great design, help with choosing each element good and courteous employees. And of course experience.Job oversite, Jim Sanders even visited our project, they also build new homes which are huge compared to our little project.
Recognized Excellence - Abby
Working with Sandstar Remodeling was a great experience. I love my new master bathroom!
Why Sandstar? - They have been in business a long time and have a stellar reputation.
SandStar's Strenghts - They provided a stress free experience. Everyone knew their job and did it well. And everyone was pleasant all the time! From office staff and job superintendents, to the suppliers and subcontractors, each was a joy to work with, not a grumpy Gus in the bunch.
Recognized Excellence - The entire team was awesome
Recognized Excellence - Abbey Roloff, Luis Morales
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sandstar Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys